New York Governor signs Fair Repair Act, with amendments to protect most alarm devices and services

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At year end, New York Governor Hochul signed the Fair Repair Act into law, making it easier for consumers to repair their own electronic devices.  Fortunately, in response to concerns raised by AICC and members of the alarm industry, the Governor simultaneously enacted amendments to the Act to help prevent the compromise of alarm systems in a way that would endanger customers and the public.

The original version of the Act (S. 4104-A) would have required manufacturers of “digital electronic equipment”, including alarm systems, to make product manuals, repair tools, lockout codes, passwords, system design schematics and other information available to customers and third-party contractors, so that they can attempt repairs on their own.  Both houses of the New York legislature passed the bill in June 2022.  Before the bill was forwarded to the Governor for signing, AICC and members of the alarm industry weighed in with a request asking for chapter amendments to the Act, so as to exempt central station alarm operations from the disclosure requirements in the bill.  AICC pointed out that if access codes, passwords, or alarm system schematics are provided to customers or their contractors, and then either hacked or innocently made public (e.g., as part of a You Tube self-help video), it could allow bad actors to disable alarm systems, endangering tens or hundreds of thousands of New Yorkers.

The Governor’s amendment to the Fair Repair Act was responsive to alarm industry concerns in multiple ways:

  • Creation of a specific exemption for “home” security devices and alarm systems;
  • Creation of a specific exemption for equipment sold under a specific business-to-government or business-to-business contract, which is not otherwise offered for sale directly by a retail seller;
  • Deletion of the requirement for any alarm manufacturer or provider to disclose security codes and passwords for alarm equipment under any circumstance;
  • Creation of an exemption for “medical devices” which should be broad enough to cover many security/medical monitoring pendants (to the extent that these devices are not already protected by the “home” alarm exemption discussed above);
  • Grandfathering of pre-July 1, 2023 equipment, narrowing the scope of the new disclosure requirements and giving the alarm industry time to prepare for the new law (to the extent any devices don’t qualify for one of the above exemptions).
  • Creation of an exemption for certain anti-theft security measures;
  • Allowing the provision of replacement part assemblies rather than individual components.
  • Protecting alarm and other manufacturers from having to disclose trade secrets or intellectual property.

Provided courtesy of AICC.

TMA Honors Fiore’s Lifetime Contribution with Everlasting Scholarship

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The Monitoring Association’s (TMA) President Morgan Hertel announced the establishment of the Louis T. Fiore Electronic Communications Scholarship on Mon., Oct. 31st during the TMA General Business Meeting at the 2022 Annual Meeting on Marco Island, FL. The scholarship honors Mr. Fiore’s enduring contribution to the alarm industry and the Alarm Industry Communications Committee (AICC) and is intended to promote careers in electronic communications.

“How do you recognize someone who’s given his heart and soul for more than 30 years to an organization?” asked President Hertel when introducing the new scholarship. “Lou has served the alarm industry in many capacities. We wanted to honor his immeasurable contributions in an everlasting manner to make certain he and his work is never forgotten.” The room rose with a standing ovation as Fiore approached the stage to accept a small token of recognition from President Hertel.

“I am honored. As chair of the AICC for 30 years, I worked hard to make certain the Committee and its members thrived. The work was very close to my heart. Thank you very much. This is incredible,” stated Fiore in his acceptance comments.

The scholarship is open to anyone studying electrical engineering, specifically electronic communications, or software development related to electronic communications, regardless of financial need. Students at any nationally accredited educational institution, including vocational schools, two-year colleges, or other institutions of higher learning are eligible.

For more information on this scholarship, including donating, go to https://tma.us/louis-t-fiore-electronic-communications-scholarship/

Pictured (l to r): Bill Signer, Carmen Group; Ret. U.S. Rep. Peter T. King [R-NY]; and Louis T. Fiore

New York Governor Signs Fair Repair Act, with Amendments to Protect Most Alarm Devices and Services

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At year end, New York Governor Hochul signed the Fair Repair Act into law, making it easier for consumers to repair their own electronic devices.  Fortunately, in response to concerns raised by AICC and members of the alarm industry, the Governor simultaneously enacted amendments to the Act to help prevent the compromise of alarm systems in a way that would endanger customers and the public.

The original version of the Act (S. 4104-A) would have required manufacturers of “digital electronic equipment”, including alarm systems, to make product manuals, repair tools, lockout codes, passwords, system design schematics and other information available to customers and third-party contractors, so that they can attempt repairs on their own.  Both houses of the New York legislature passed the bill in June 2022.  Before the bill was forwarded to the Governor for signing, AICC and some of its members weighed in with a request asking for “chapter amendments” to, so as to exempt central station alarm operations from the disclosure requirements in the bill.  AICC pointed out that if access codes, passwords, or alarm system schematics are provided to customers or their contractors, and then either hacked or innocently made public (e.g., as part of a You Tube self-help video), it could allow bad actors to disable alarm systems, endangering tens or hundreds of thousands of New Yorkers.

The Governor’s amendment to the Fair Repair Act was responsive to alarm industry concerns in multiple ways:

  • Creation of a specific exemption for “home” security devices and alarm systems;
  • Creation of a specific exemption for equipment sold under a specific business-to-government or business-to-business contract, which is not otherwise offered for sale directly by a retail seller;
  • Deletion of the requirement for any alarm manufacturer or provider to disclose security codes and passwords for alarm equipment;
  • Creation of an exemption for “medical devices” which should be broad enough to cover many security/medical monitoring pendants (to the extent that these devices are not already protected by the “home” alarm exemption discussed above;
  • Grandfathering of pre-July 1, 2023 equipment, narrowing the scope of the new disclosure requirements and giving the alarm industry time to prepare for the new law (to the extent any devices don’t qualify for one of the above exemptions).
  • Creation of an exemption for certain anti-theft security measures;
  • Allowing the provision of replacement part assemblies rather than individual components.
  • Protecting alarm and other manufacturers from having to disclose trade secrets or intellectual property.

AICC is seeking clarification of some of the terms in the new law, and expects more guidance in the coming weeks.  The alarm industry should move expeditiously to urge the adoption of similar exemptions and measures in other pending state and federal Right to Repair legislation.

Celebrate National Technician’s Day, Jan. 23rd

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TMA is pleased to support the first-ever #NationalSecurityTechnicianDay this Monday, January 23rd. Established by FAST, with the support of SIA and ESA, National Security Technician Day  recognizes the contributions technicians make to our industry and our communities.

Technicians are everyday heroes whose work ensures that security and safety technologies are installed and supported so that people and property are protected. It’s not an easy job: They’re wizards who have to know the newest technologies and equally know the labor skills required for complex installations, and how to work with clients in demanding environments.

Join in the celebration and Make a Plan to Celebrate Your Security Technicians:

Make the day special for your security technicians or those of your partners. Can’t celebrate on Monday? Pick another day for your internal celebration and simply announce your plans this Monday.

Here are some ideas to show your appreciation:

  • Host a luncheon, cookout, or other event for your team to celebrate technicians support security, fire and other safety systems.
  • Surprise your techs with swag. Think cool gear, tools and apparel.
  • Put your money where your heart is: Gift cards or spot bonuses go a long way to show appreciation for techs.
  • Reward them with some time off or a short day!
  • Invest in their training/professional development.
  • Recognize your techs or techs you know. Even better, encourage your clients and partners to recognize some of their favorite techs; it’s hard to beat client appreciation

 

SIAC Releases New Model Alarm Ordinance STATs and Case Study

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SIAC recently released the latest STATs on its Model Alarm Ordinance. This slide captures the effectiveness of the organization’s efforts working in partnership with law enforcement.

Download the case study.

Learn more about SIAC.

Hire a Veteran Day

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According to SHRM, the Bureau of Labor Statistics reports, “In 2020, 18.5 million men and women were veterans, accounting for about 7 percent of the civilian, noninstitutionalized population ages 18 and older. ZipRecruiter and the Call of Duty Endowment1 reports that veterans are 15.6 percent more likely than non-veterans job seekers to be underemployed.

Veterans can help raise a company’s workforce to the next level in many areas, including: Leadership and teamwork. Military service creates individuals who work to earn the respect of their peers and understand how to bring people together to pursue strategic, common goals. Problem-solving and decision-making.

According to Hire a Veteran Day Founder Dan Caporale, “The best way to honor a veteran is to hire one.”

An Orion Talent’s 2018 Veteran Hiring Survey found that candidates with military experience are more likely to be hired, more likely to accept a job offer, and more likely to stay at the company for a longer period of time than those without a military background.

Learn more about how to build a business case for hiring veterans and how to implement a veteran’s hiring initiative on the SHRM website at https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/militaryreadyemployer.aspx.

ESA Presents its Weinstock Person of the Year Award to Firestone

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Steve Firestone has had a distinguished professional career. But what may define Firestone — the individual — most are the personal connections forged by the spirit of community and association for the betterment of all. Firestone’s litany of association work and volunteerism is long and illustrious. It is certainly befitting the very essence of the Morris F. Weinstock Person of the Year, an honor recognizing the lifetime achievement and service to the industry of a dedicated individual.

In a recent conversation, Firestone addressed how he found a work-life balance with volunteering; the personal rewards one gains through association work; and the importance of “staying in school.” He also recalls in detail how countless industry brethren lifted him and his family during one of their darkest moments.

Read the full interview.

ESA Welcomes New Board Members: Rick Seymour & Michael Barnes

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The Electronic Security Association recently installed two new members on its Board of Directors – Rick Seymour CEO, CSI Palm Beach, and Michael Barnes, founding partner, Barnes Associates, Inc. Both were installed onto the ESA Board of Directors during the ESA Annual Meeting at ESX and began their term on July 1st. Each Board Member has a responsibility for ensuring strategies and policies that are developed, discussed and implemented will enable the organization to achieve its mission and vision, and to monitor the organization’s implementation of those strategies and policies.

Congratulations to all newly elected and installed board members:

Integrator Chairman John Loud 2022-2024
Integrator Director Kevin Stone 2022-2024
Integrator Director Rick Seymour 2022-2024
Integrator Director Melissa Brinkman 2021-2023
Integrator Director Jeremy Bates 2021-2023
National Company Director Doug Bassett 2022-2024
Associate Member Director Jason Lutz 2021-2023
Competency Director Steve Firestone 2022-2023
Competency Director Michael Barnes 2022-2023
Immediate Past Chairman Director Jamie Vos 2022-2024 

Read More

 

New Study: Communities Find Success with Model Alarm Ordinance

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A new study by a professor at the UNC-Charlotte, Criminal Justice & Criminology Department shows that most electronic security systems in the communities studied protect life and property without generating calls for police services. The study examined four communities that had adopted the Model Alarm Ordinance, developed by the industry and leaders in law enforcement to reduce unnecessary calls for service while maintaining police response to alarms.

The four communities included Charlotte-Mecklenburg, North Carolina; Atlanta and Marietta, Georgia; and Montgomery County, Maryland. These communities represented two large agencies, one smaller suburban agency and one county agency managing more than 570,000 permitted alarm systems.

“A key finding of the study,” said Dr. Joe Kuhns, “is that the vast majority of alarm systems in these four locations were effective at protecting lives and property while generating zero calls for service in a given year, and only a tiny percentage are problematic systems that generated multiple calls for service.”

The annual average percentage of registered alarms that generated zero dispatches was as high as 92% in Charlotte-Mecklenburg, 82.6% in Atlanta, 87.5% in Montgomery County and 66.4% in Marietta. These statistics represented an 8 or10-year average, depending on how long the ordinance had been in effect.

“It is also noteworthy that the percentage of zero dispatches tends to increase over time,” said Kuhns. “As jurisdictions get better at administration, and the public becomes more familiar with the ordinance, results consistently improved over time in these four settings.”

The proportion of problematic systems, which generate three or more dispatches in a year, was only .09% in Charlotte-Mecklenburg, 3.5% in Atlanta, 1.08% in Montgomery County and 8.7% in Marietta.

The Model Alarm Ordinance was created in collaboration with leaders in public safety through organizations such as the International Association of Chiefs of Police and the National Sheriffs’ Association,” said Stan Martin, executive director of the Security Industry Alarm Coalition (SIAC) which funded the study. “Public safety leaders recognize the important role electronic security plays in their communities and the importance of police response as a deterrent to crime.

“The Model Alarm Ordinance directly addresses the issue that the vast majority of false alarms are caused by user error,” said Martin. “The study demonstrates that the strategy of focusing on the chronic abusers and fining owners who are careless in operating their electronic security systems is the most effective way of minimizing calls for service.

“The Model Alarm Ordinance is a framework that communities can modify to best fit their local needs,” said Martin. “SIAC provides consultation at no cost to law enforcement agencies considering or modifying alarm ordinances.”

“The model alarm ordinance calls for increasing fines or even curtailing response to the very small percentage of systems that place inordinate demands on public safety agencies,” said Kuhns. “In addition, it mandates multiple contacts with the alarm site prior to contacting public safety agencies.”

“False alarms did not consume a lot of law enforcement resources in the four agencies we studied,” said Kuhns. “If we can replicate what they are doing across the nation’s 18,000+ law enforcement agencies, we are going to wind up saving a whole lot of money and time which can be devoted to other public safety priorities.”

Joe Kuhns, Ph.D., Professor, UNC-Charlotte, Criminal Justice & Criminology

Dr. Joe Kuhns teaches courses in policing, community policing, drugs and crime, and research methods at the undergraduate and graduate levels. Prior to arriving at UNCC in 2003, Dr. Kuhns served as a Senior Policy Analyst at the U.S. Department of Justice (Office of Community Oriented Policing Services).

About SIAC

SIAC represents one voice for the electronic security industry on alarm management issues –communicating solutions and enhancing relationships with law enforcement.  SIAC is comprised of four major North American security associations–Canadian Security Association (CANASA), Security Industry Association (SIA), The Monitoring Association (TMA), and the Electronic Security Association (ESA). For more information, go to www.SIACinc.org ,  www.siacinc.wordpress.com, or follow us on www.twitter.com/siacinc.

E&C Announces Subcommittee Markup of Bipartisan, Bicameral Privacy Legislation & Seven Other Bills

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Energy and Commerce Committee Chairman Frank Pallone, Jr. (D-NJ), Ranking Member Cathy McMorris Rodgers (R-WA), Consumer Protection and Commerce Subcommittee Chair Jan Schakowsky (D-IL), and Subcommittee Ranking Member Gus Bilirakis (R-FL) announced today that the Consumer Protection and Commerce Subcommittee will hold a markup on Thursday, June 23, at 10:30 a.m. (EDT) in the John D. Dingell Room, 2123 of the Rayburn House Office Building.

“This week, we will take another major step in putting people back in control of their data and strengthening our nation’s privacy and data security protections by marking up the bipartisan American Data Privacy and Protection Act,” Pallone, Rodgers, Schakowsky, and Bilirakis said. “We continue to welcome and encourage input as we begin this next step in the regular order process. The Subcommittee will also consider seven other bills, including legislation to protect children from dangerous products, prevent unwanted recording by smart devices, and defend horses from inhumane practices. We look forward to working with Committee members on both sides of the aisle to advance these important bills.”   

 The Subcommittee will consider the following bills:

 H.R. 8152, the “American Data Privacy and Protection Act,” which was formally introduced in the House today by Pallone, Rodgers, Schakowsky, and Bilirakis. 

 H.R. 3355, the “Save America’s Forgotten Equines Act of 2021” or the “SAFE Act,” which was introduced by Reps. Schakowsky and Vern Buchanan (R-FL).

 H.R. 3962, the “Securing and Enabling Commerce Using Remote and Electronic Notarization Act of 2021,” which was introduced by Reps. Madeleine Dean (D-PA), Kelly Armstrong (R-ND), and 32 original bipartisan cosponsors.

 H.R. 4081, the “Informing Consumers About Smart Devices Act,” which was introduced by Reps. John Curtis (R-UT) and Seth Moulton (D-MA). 

 H.R.4551, the, “Reporting Attacks from Nations Selected for Oversight and Monitoring Web Attacks and Ransomware from Enemies Act” or the “RANSOMWARE Act,” which was introduced by Rep. Bilirakis.

 H.R. 5313, “Reese’s Law,” which was introduced by Reps. Robin Kelly (D-IL), Jodey Arrington (R-TX), and Ted Lieu (D-CA).

 H.R. 5441, the “Prevent All Soring Tactics Act of 2021” or the “PAST Act,” which was introduced by Rep. Steve Cohen (D-TN) and 212 other original bipartisan cosponsors.

 H.R. 6290, the “Manufacturing.gov Act,” which was introduced by Reps. Paul Tonko (D-NY), Cindy Axne (D-IA), and Fred Upton (R-MI).

This will be a hybrid markup that includes both in person and remote member attendance via Cisco Webex video conferencing. Members of the public may view the markup via live webcast accessible on the Energy and Commerce Committee’s website. Please note the webcast will not be available until the markup begins.

IMPORTANT NOTE:

Our language is included under Sec. 101 (b) (4) as a permissible service

1              (4) To prevent, detect, protect against, or re-

2             spond to a security incident, or fulfill a product or

3             service warranty. For purposes of this paragraph,

4             security is defined as network security as well as in-

5 t           trusion, medical alerts, fire alarms, and access con-

6             trol security.