Who We Are

The Monitoring Association (TMA) is the trade association that represents companies who install, service, and monitor security systems for commercial, government, and residential markets, in addition to manufacturers and industry service providers

TMA AVS-01 Monitoring Center Operator Training

The TMA-AVS-01 Monitoring Center Operator training is a free course that includes three comprehensive modules that provide detailed guidance on the classification process and the standardized communication protocol. Monitoring center leaders can use these training modules to ensure smooth implementation and seamless integration of AVS-01 into their operations. Learn more about this free online training program HERE.

  • ENROLLMENTS
  • 1,894
  • GRADUATES
  • 1,584
  • COMPANIES
  • 91

As of 6/6/2025.

TMA Featured News

TMA Board of Directors Announces Interim CEO

Association executive Erika Shugart joins TMA as its Interim CEO. She began on July 1st and will serve until a permanent CEO is hired for the position.

Vector Security Earns UL Certification for AVS-01

Vector Security joins a growing list of alarm monitoring companies to earn UL’s AVS-01 certification. This means increased peace of mind for its customers.

Read the Spring issue of TMA Dispatch NOW!

TMA is 75! Get a glimpse into our celebration…find out what the SMB market is up to…meet RAD’s CEO…and much more in this issue of the TMA Dispatch.

The Impact of Automation on Alarm Response Times

Learn how monitoring centers are striving to balance innovation and the need for urgency where time is most critical and every minute counts in TMA’s latest blog.

TMA Programs

The ASAP Service

Save time and improve accuracy of emergency signals with the ASAP Service

ASAP is designed to increase the efficiency and reliability of signals from monitoring centers to ECCs.

Five Diamond

Give your business a unique advantage in today’s competitive market

The Five Diamond designation is granted annually to monitoring centers that demonstrate TMA’s five points of excellence.

FirstNet

Apply for FirstNet services today for your alarm communications

FirstNet is the nationwide public-safety wireless broadband network platform, built and deployed through a first‐of‐its‐kind public‐private partnership.

IQ

Build a positive revenue stream and drive-up customer satisfaction

The IQ Program is the only quality control program for installations, monitoring, maintenance and service of electronic safety systems.

That’s over 17% of the U.S. population that is protected under the ASAP service.

TSi Stands Apart With ISO 42001 AI Certification

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As part of its unwavering commitment to innovation and ethical…

Elite Interactive Receives Strategic Investment From CIVC Partners

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Elite Interactive Solutions, the industry pioneer in remote video…

JamAlert Awarded Best in Show at ESX 2025 Innovation Awards

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Digital Monitoring Products (DMP) is honored to announce that…

TMA President Honors Retiring TMA CEO with Mel Mahler Award

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On Thurs., June 19th, in front of a crowd attending the closing…
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