Who We Are

The Monitoring Association (TMA) is the trade association that represents companies who install, service, and monitor security systems for commercial, government, and residential markets, in addition to manufacturers and industry service providers

TMA AVS-01 Monitoring Center Operator Training

The TMA-AVS-01 Monitoring Center Operator training is a free course that includes three comprehensive modules that provide detailed guidance on the classification process and the standardized communication protocol. Monitoring center leaders can use these training modules to ensure smooth implementation and seamless integration of AVS-01 into their operations. Learn more about this free online training program HERE.

  • ENROLLMENTS
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  • 1,584
  • COMPANIES
  • 91

As of 6/6/2025.

TMA Featured News

TMA CEO Celia T. Besore Honored with Award at ESX 2025

TMA President Steve Butkovich honored the career contributions of CEO Celia T. Besore by presenting her with TMA’s prestigious Mel Mahler Award.

Attend GR Committee Webinar, June 26th – Be in the know!

When it comes to state & federal legislation and regulations, what you don’t know can impact your business. Attend this webinar to learn more about current issues of interest.

Read the Spring issue of TMA Dispatch NOW!

TMA is 75! Get a glimpse into our celebration…find out what the SMB market is up to…meet RAD’s CEO…and much more in this issue of the TMA Dispatch.

The Impact of Automation on Alarm Response Times

Learn how monitoring centers are striving to balance innovation and the need for urgency where time is most critical and every minute counts in TMA’s latest blog.

TMA Programs

The ASAP Service

Save time and improve accuracy of emergency signals with the ASAP Service

ASAP is designed to increase the efficiency and reliability of signals from monitoring centers to ECCs.

Five Diamond

Give your business a unique advantage in today’s competitive market

The Five Diamond designation is granted annually to monitoring centers that demonstrate TMA’s five points of excellence.

FirstNet

Apply for FirstNet services today for your alarm communications

FirstNet is the nationwide public-safety wireless broadband network platform, built and deployed through a first‐of‐its‐kind public‐private partnership.

IQ

Build a positive revenue stream and drive-up customer satisfaction

The IQ Program is the only quality control program for installations, monitoring, maintenance and service of electronic safety systems.

That’s over 17% of the U.S. population that is protected under the ASAP service.

TMA President Honors Retiring TMA CEO with Mel Mahler Award

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On Thurs., June 19th, in front of a crowd attending the closing…

New Cellular Jamming Detector from DMP

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Digital Monitoring Products (DMP) introduced a revolutionary…

Membership Elects 2025-2027 Board of Directors

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On April 24th, TMA members approved the proposed slate of Board…
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