Operator Training will put all your most valued assets on the same playing field! Train for success. Train. Motivate. Advance.
About the New Requirement
As the trade association for professional monitoring, TMA has offered operator Level 1 and Level 2 training geared towards reinforcing key components of meaningful operator training. Certification has been a vital component of TMA’s Five Diamond designation and has offered continuing education opportunities essential in state license compliance training. For a number of years, operators were only required to take the certification course one time. TMA’s leadership has moved to support periodic recertification to demonstrate a commitment to maintaining competency. Recertification ensures your operator’s skills and knowledge are up-to-date on the regulations and rules that are essential to their job and industry.
TMA’s training program will now contain a recertification component for the Operator courses; previously certified operators will be required to recertify every three years beginning in 2021. For those participating in the Five Diamond Designation program, the new operator recertification requirement will begin with the 2021-2022 renewal cycle.
Course graduates have a two-year transition period to meet the new recertification requirement and remain in compliance. At minimum, operators that last received their certification five years ago or longer must recertify in 2021. By the end of the two-year transition period, each operator must be recertified within a three-year period. Full program compliance is expected by December 31, 2022. Requests for adjustment to program compliance deadlines will be reviewed on a case-by-case basis.
Several course options are available and discounted rates will be offered for companies wishing to purchase multiple licenses.
In order to maintain the integrity of the certifications, we are implementing a recertification program:
- TMA has been providing operator certification training for almost two decades.
- TMA offers the premier operator training program for the TMA Five Diamond program.
- Both TMA operator courses (Level 1 and Level 2) have been completely reworked to meet the current needs of the monitoring center operator.
- Recertification is important to support your commitment to ongoing job-related education and testing.
Meeting the New Compliance Requirements
There are four options available to meet the new recertification requirement:
- Complete 1 of 3 bundled options (details below); pass the exam at 85%; or
- Retake the full Level 1 (2017 version); pass the exam at 85%; or
- Test out; the Level 1 Recertification course includes a test out option, a student may bypass course material and pass the Level 1 exam, if they fail they are given access to the course materials and must pass the exam at 85%; or
- If you have taken Level 1, you also have the option of taking Level 2* (2020 version); pass the exam at 85%.
- Operators must recertify every three years, beginning in 2021
- To keep their certification status, operators that last received their certification five years ago or longer must recertify in 2021
- By the end of year two, all operators must be recertified within a three-year period
- Full program compliance is expected by December 31, 2022
- Requests for adjustment to program compliance deadlines will be reviewed on a case-by-case basis
Thank you for your continued support of TMA Monitoring Center Operator Online Training and the Five Diamond Designation programs!