TMA’s Five Diamond designation provides a competitive edge for your company in the marketplace. The program enables participating companies to display their Five Diamond designation on marketing materials, raising its status in the eye of the public. It improves your position with insurance companies and financial institutions, leading to favorable rates and discounts and increased valuations. Participating companies also gain access to resources and support that will help you advance your business.
TMA Five Diamond designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence:
NOTE: Video monitoring companies that are hosted by a UL827 data center may participate the Five Diamond Program. The Five Diamond Program expanded in 2022 to include video monitoring companies that are hosted by a UL827 data center. Both the monitoring company and the data center must be TMA members.
Certification is a vital component of professional development and essential in compliance training. Periodic recertification demonstrates a commitment to maintaining competency. Recertification ensures your operator’s skills and knowledge are up-to-date on the regulations and rules that are essential to their job and industry.
The Five Diamond Committee and the TMA Board moved to include the addition of a recertification component for the Operator courses; certified operators will be required to recertify every three years.
The recertification program was implemented in 2021, all Five Diamond companies are required to be in full compliance.
More information HERE.
Are you considering an alarm system or other monitoring system for your home or business? As a consumer, you want what’s best for your family, your employees, your property. There are a lot of choices out there. But only a select few companies can say they are “TMA Five Diamond.”
The Monitoring Association (TMA), the organization that represents the alarm monitoring industry, grants Five Diamond status to companies that made it their practice to meet the highest levels of professionalism, training, and expertise in the industry. Designation is granted annually to monitoring companies that satisfy all of the requirements of the “five points of excellence:”
You can be assured that a company that meets these requirements is one that is dedicated to providing the level of service and protection you deserve and count on.
Tell your salesperson that you want a monitoring company that is staffed by trained, knowledgeable professionals and boasts equipment and procedures that meet the highest standards. From among the thousands and thousands of alarm companies in the USA and Canada, choose one of the few that have been distinguished with TMA’s Five Diamond Designation.
*NOTE: Video monitoring companies that are hosted by a UL827 data center may participate the Five Diamond Program. Both the monitoring company and the data center must be TMA members. Include a copy of the data centers certificate.
Each plaque is $350.00, cost includes shipping. In some circumstances additional shipping costs may be incurred. Visit TMA’s online shopping portal to order your plaque.
Annual year plates are provided at no charge to participating companies upon renewal of designation (one per site location, additional year plates may be purchased HERE).
Questions? Contact Karen Monroe at 703-660-4914 or fivediamond@tma.us
