The Excellence Awards were established to:

• Promote the inherent value of monitoring center services
• Honor those who have made the most significant contributions to the service
• Recognize the distinct level of professionalism attained by NRTL-approved monitoring centers

Awards are presented in each of the following four categories:

• Monitoring Center of the Year
  • SMB (Up to 40,000 accounts)
  • Enterprise (More than 40,001 accounts)
• Monitoring Center Manager of the Year
• Monitoring Center Operator of the Year
• Monitoring Center Support Person of the Year

Awards will be presented virtually in conjunction with TMA’s Mid-Year Meeting (actual date is TBD).

TMA’s Notes:

• VIEW Orientation video.
• Past winners of the Central Station/Monitoring Center of the Year Award may NOT apply for the same award until three years has passed. This restriction does NOT apply to those who have won Honorable Mentions or been named finalists in any of the award categories, or to past winners of the TMA Manager or the Year Award, Operator of the Year Award, or Support Person of the Year Award.
• Monitoring Center Finalists may be contacted by TMA staff on behalf of the judging panel to clarify application questions or to obtain additional information during the judging process.