© 2023 The Monitoring Association. All rights reserved.
Committee Chair: Louis T. Fiore (2020)
This standard defines methods by which notifications for signals received from security systems that are eventually classified as false alarms can be greatly reduced. It has been proven that confirming and verifying an alarm signal by a supervising station will drastically reduce false alarm notifications. This standard takes confirmation to its next level by defining multiple attempt confirmation, biometric, audio and video confirmation.
Additionally, beyond the use of confirmation in standard or basic security systems, this document defines methods by which it can be determined an unauthorized activity is in progress and cannot be identified, thus false alarm notifications can be greatly reduced. Supervising station’s customers, that use video and audio technologies to assess that unauthorized activity is possible, helps law enforcement to prioritize their resources and drastically reduce false alarm notifications. This standard takes verification to its next level by defining audio and video verification techniques as well as multiple attempt confirmation and multi-trip notifications.