Commit to Excellence. Shape What’s Next.
Every day, professional monitoring organizations protect lives, businesses, and communities. Behind every alarm signal answered, every emergency coordinated, and every customer supported stands a team committed to the highest standard. Professional monitoring has never evolved faster.
Artificial intelligence, video verification, workforce challenges, changing customer expectations, and new technologies are transforming how monitoring centers operate and raising the standard for what customers expect.
The organizations that succeed won’t simply adapt to change. They’ll help lead it.
The Monitoring Association (TMA) brings together organizations, professionals, and public safety partners shaping the future of professional monitoring and response. United by a commitment to excellence, TMA members invest in their people, strengthen their operations, and work together to advance the industry.
Whether you are strengthening your operations, developing your team, connecting with industry leaders, or preparing for what comes next, TMA provides the knowledge, relationships, and leadership opportunities to help your organization succeed.
Connect. Transform. Protect.
CONNECT with the Leaders Shaping the Industry
Meaningful Connections. Stronger Together.
The strongest organizations don’t solve today’s challenges alone. TMA connects executives, operators, technology leaders, manufacturers, public safety partners, and industry experts who understand the challenges and opportunities facing monitoring and response organizations today.
Every conversation has the potential to improve your business. Through committees, conferences, peer groups, webinars, and industry forums, members exchange ideas, solve challenges, and build relationships that extend well beyond a single event. Signature member experiences include:
Membership creates opportunities to learn from others who have been there, understand what is ahead, and contribute to the continued advancement of professional monitoring and response.
Members Connect Through:
TRANSFORM Your People. Transform your Organization
Invest in Your People. Strengthen Your Future.
The organizations leading professional monitoring and response are the ones committed to continuous improvement.
TMA helps members develop their teams, strengthen operations, and stay prepared in a rapidly changing industry.
From operator education and leadership development to operational resources and industry best practices, membership provides tools designed to create stronger organizations and more confident professionals.
Education & Professional Development
TMA provides education and training opportunities that help professionals at every stage of their careers continue to grow, including:
A National Symbol of Excellence: TMA’s Five Diamond Designation
The TMA Five Diamond designation is recognized throughout the industry as a benchmark for exceptional professional monitoring. Organizations earning Five Diamond demonstrate an ongoing commitment to operator training, quality assurance, customer service and reduced false dispatches.
For customers, it inspires confidence.
For employees, it reflects professional pride.
For your organization, it reflects professional pride.
It is more than a designation. It is a distinction of excellence.
Help Shape the Standards that Shape the Industry.
As an ANSI-accredited Standards Development Organization, TMA members can propose standards and participate on standards-development task forces, thereby having a voice in the direction of the industry.
Members have access to resources and guidance covering areas such as:
By sharing knowledge and developing best practices, TMA helps the entire industry move forward.
PROTECT the Future of Professional Monitoring
A Stronger Voice for a Changing Industry
As professional monitoring and response continues to evolve, TMA provides a unified voice for the industry by advocating for members, supporting responsible growth, and helping ensure professional monitoring remains recognized as an essential part of safety and security. This includes:
When members participate, they help influence the direction of the industry and protect the future of the profession.
Industry Representation
TMA collaborates with public safety organizations, government agencies, and security industry partners to strengthen emergency response, improve standards, and advocate for professional monitoring. The associations maintains liaisons with government agencies and related groups such as:
Not a member? Request Membership Information
Is your company already a TMA member? Check HERE. If so, you may Request a Member Profile.
For more information or to request an application contact membership@tma.us
No two organizations contribute to professional monitoring in the exact same way. Whether you operate a monitoring center, develop technologies, install equipment, provide services or support the broader security ecosystem, TMA offers a membership designed to help your organization grow, connect, and lead.
| Professional Monitoring Centers | Service Providers | Associate Members |
| Whether you provide listed monitoring, unlisted monitoring, GSOC services, or international monitoring, TMA membership provides the resources and connections needed to strengthen your organization. | Companies supporting professional monitoring organizations play an important role in advancing the industry.
TMA membership provides opportunities to connect with monitoring center leaders, understand industry priorities, share expertise, and contribute to the conversations shaping the future. |
Organizations serving the broader security industry can connect with professionals dedicated to advancing monitoring excellence.
Membership provides opportunities to participate in industry conversations, build relationships, and demonstrate expertise. |
Benefit from:
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Benefit from:
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Benefit from:
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Listed Monitoring
“Listed” is defined as any firm, corporation, or division of a corporation located in North America, for which participation in the installation, service, monitoring, and response to burglar and fire and/or other related alarms constitutes a significant portion of its business, which operates a monitoring center that HAS been approved by FM, listed by Underwriters Laboratories, Inc. (UL), Intertek/(ETL) or other Association-approved NRTL.
(voting)
Non-Listed Monitoring
A firm, corporation, or division of a corporation, which operates a monitoring center that has not been approved by an Association-approved NRTL, for which participation in the monitoring, and response to burglar and fire and/or other related alarms constitutes a significant portion of its business. It also includes monitoring services that are primarily outside of traditional fire and security, such as managed services for video and access control, video monitoring, virtual guards, CCTV, PERS, GPS, geo-location services, monitoring of industrial processes and others.
(voting)
Global Security Operations Center (GSOC) Monitoring
Global Security Operations Center (GSOC) is an in-house Security Operations Center (SOC), Security Command Center (SCC), Regional Security Command Center (RSOC), or other monitoring center that provides monitoring services for a company, enterprise, or entity. In essence, the GSOC is internal to the organization, providing added value to the company by safeguarding its employees and assets. The GSOC does not generate revenue for profit, and may be a NRTL listed or non-listed monitoring center.
(voting)
[NOTE: This category was formerly Proprietary Monitoring.]
International Monitoring
Any business entity that offers security services exclusively outside North America, which may include installation, and/or monitoring.
(non-voting)
Associate
Any business entity/vendor who provides goods and/or services to monitoring centers or service providers.
(voting)
Consultant
Any person or business entity whose only activity in the security industry consists of the provision of consulting services to the professional monitoring industry.
(non-voting)
Services Provider
A company providing security and life safety, installation and/or services without their own monitoring center including dealers, installers, system integrators, guard services that sell directly to end users.
(voting)
The future of professional monitoring won’t be built by organizations working alone.
It will be shaped by the organizations who never stop improving. It will be shaped by the leaders who:
Invest in their people.
Strengthen industry standards by sharing knowledge.
Build relationships. Advance the profession.
If your organization is committed to excellence and looking to shape what’s next, there’s a place for your at TMA.
Join the community committed to advancing professional monitoring and response and the people who make it possible.
Change in Ownership
Membership is held by the company and is not transferable. If a change in the control of a TMA member company occurs, the member company may need to reapply for membership. Membership may be suspended during this time, if the application is approved, membership shall be reinstated. If not approved, membership shall terminate without refund.
Membership Reinstatement Fee
A lapsed or cancelled TMA member company who elects to rejoin the association within two (2) years, will be assessed a 10% reinstatement fee, are not eligible for new member specials or discounts, and may be required to reapply for membership.
Membership Term
Membership is annual and expires on December 31 each year. Contact membership@tma.us for more information.
