Reassigned Numbers Database Available for Beta Testing, 7/1

A public notice came out last week announcing a beta test of the Reassigned Numbers Database from July 1, 2021 through September 30, 2021. Callers can use the database free of charge during this time. If your company does telemarketing, you may want to test it.

Please contact Salvatore Taillefer <sta@bloostonlaw.com> for more information.

PUBLIC NOTICE

TMA Welcomes its 89th ECC to ASAP Service

The Mecklenburg County VA Emergency Communications Center is the 89th ECC in the United States and the 17th ECC in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP). Mecklenburg County went live on Monday, June 21st with Rapid Response Monitoring, Vector Security, Richmond Alarm, Stanley Security, Guardian Protection, Affiliated Monitoring, Tyco (Johnson Controls), Vivint, National Monitoring Center, Brinks Home Security, Protection One, CPI Security, Security Central, and ADT. Those companies will be followed by Securitas at a later date.

Director Ben Duncan stated “ASAP to PSAP is a fantastic new addition to our Dispatch Center. We are constantly seeking innovative ways to get the calls for assistance out to our responders in a timely and efficient manner. The ASAP interface gives us the ability to dispatch alarms that took minutes in the past to seconds now.”

FCC Votes to Create Online Portal for Robocall, ID Spoofing Complaints

The Federal Communications Commission has voted in an amendment Thursday to make it easier for people to submit complaints about suspected robocalls and call spoofing directly to the agency’s enforcement bureau.

Section 10(a) of the Traced Act, which is the agency’s tool to fight unlawful robocalls and spoofed caller ID, was enacted in a vote by the FCC and creates an online portal on the FCC website for individuals to submit information suspicious calls and texts.

The FCC will ask the complainant to provide information as to what ID information is displayed, the phone number, date, time, the complainant’s service provider and description of call or text.

“The new online portal will allow such entitles to alert agency investigators of concerning incidents, including floods of robocalls like those that have been known to clog up hospital lines,” according to an FCC news release.

The portal requires approval from the Office of Management and Budget before it takes effect, which is expected within 30 days.

Congress ordered the agency to develop a streamlined process for private entities about unlawful spoof calling and robocalls.

Commentators suggested that the FCC consolidate the new portal and existing complaint process to better distinguish the two.

With these concerns, the FCC has decided to adopt the SAFE Credit Union’s suggestion to include language that explains its use and helps distinguish the portal from the existing informal consumer complaint process.

The FCC stated in a report that timely and thorough information from private entities is crucial to mitigate robocall incidents and help bring swift enforcement.

National Monitoring Center Celebrates 20-Year Anniversary

National Monitoring Center proudly announces the 20th anniversary of the company’s founding. In those years, NMC has evolved from a single 10,000 square foot facility to two fully redundant leading-edge monitoring centers located in California and Texas.

“We are thrilled and honored to have reached this milestone,” said Woodie Andrawos, President, National Monitoring Center. “Our longevity in the monitoring business is testimony to our continuing investments in technology, personnel and relationship-building. Our customers have always been our first priority, and this objective has informed every step we have taken as an organization.”

NMC was founded in June 2001, shortly before the events of 9/11 changed the country and the security industry forever. Beginning in January 2002 with their first 150 accounts operating out of California, the company continued to grow rapidly over the next several years. 2007 marked one of many significant milestones, when NMC built a second central station in Texas mirroring the California facility and allowing for full redundancy and geodiversity to better serve their customers.

Over the next several years NMC continued to update and evolve their facilities and offerings, building a new center in California in 2013 to house monitoring, support and education operations. In 2018, the company merged with Netwatch, opening up new business opportunities and bringing a vital new offering, Proactive Video Monitoring, to their customers.

In 2021, with the business having grown to hundreds of thousands of accounts, NMC continues to lead the industry in delivering monitoring services that proactively protect users while supporting business development objectives for dealers.

“This continues to be an exciting industry, with fast-moving technology that helps people and organizations maintain a lower risk profile,” said Andrawos. “We’re looking forward to our next 20 years.”

Micro Key Solutions Partners with The New DICE Corporation to Offer an Integrated Matrix Interactive Video Platform to Millennium Monitoring Central Stations

Micro Key Solutions and the New DICE Corporation have partnered to provide central stations who are using Millennium Monitoring automation software with the ability to add interactive and advanced video services with AI analytics.

While the two companies both offer monitoring and video solutions currently, the partnership allows central stations powered by Millennium Monitoring to take advantage of interactive video services offered by Matrix Interactive.

With the overabundance of cameras and recorded video, the industry is seeing a greater rise in video monitoring. By integrating with Matrix Interactive, Millennium Monitoring meets that demand in a new way.

 The Matrix Interactive engine uses several third party multi-billion-dollar technologies embedded into the platform, providing true AI analytics going beyond motion detection and basic video verification. These technologies include object detection, human behavior detection, and object filtration.

 Verified automated scheduled video tours are another service made possible through Matrix Interactive. The platform analyzes, understands, and prioritizes the video stream in real time. If nothing is detected during the tour, there is no need for operator intervention. The priority level determines if the video is sent to an end user, a central station operator, and/or recorded.

“The change in focus from our video partners, including DICE’s Matrix Interactive, has positioned video monitoring into a more useful and sellable security offering. With analytics being right at the core, DICE’s solution embraces the changing needs in the market and delivers actionable information when dispatchers need it most, separating that data from the deluge of video information that floods a monitoring center,” said Chuck Speck, Executive Vice President of Micro Key Solutions.

“Micro Key continues to partner with best-in-class solutions to provide real revenue and growth opportunities to our customers and help them separate themselves in their competitive markets. Solutions like this fit solidly in that mission and we’re excited to add them as a partner.”

“We are proud to partner with Micro Key Solutions and are enjoying a great working relationship,” said New DICE Corporation Co-President Avi Lupo. “Thanks to an open and generic platform DICE developed for industry players, the solution is an opportunity to add value for Micro Key central stations and their customers by providing them with advanced interactive video monitoring. Plus, it is an excellent new RMR generator with initial minimal investment for Micro Key central stations. The platform is scalable, but they can start off with the entry level package that provides ROI in no time and then add more cameras, services, and modules when ready.”

For more information on the Micro Key Solutions monitoring platform and adding interactive video services, visit www.microkey.com or call 407-870-0040.

sunset, sea, horizon

Just Announced – Verizon to Delay 3G Sunset until Jan. 1, 2023

AICC Chair Lou Fiore shared recently released news from Verizon of their delayed 3G Sunset target date today. In an article written by Mike Dano, Editorial Director for Light Reading, Verizon spokesperson Kevin King stated, “that’s the “absolute last possible date” for the shutdown.” Dano wrote, “Verizon continues to work to move customers off its […]