TMA Welcomes Texas PSAP

The Galveston County Sheriff’s Office (GCSO) is the 72nd Emergency Communications Center (ECC) in the United States to implement the (ASAP) and the 10th ECC in the state of Texas to implement ASAP. The GCSO went live with Vector Security and Rapid Response, at 8am CDT on Wednesday, July 22nd followed by Security Central, Guardian Protection, Tyco (Johnson Controls), the National Monitoring Center, AT&T Digital Life, Vivint, Affiliated Monitoring, and Protection One.  Alert 360 and ADT are scheduled to go live with the GCSO within the next 2-3 weeks. 

“The implementation of ASAP to PSAP within the Galveston County Sheriff’s Office ECC is anticipated to provide improved efficiency, accuracy and expedition responding to Police, Fire and EMS alarm calls.  This includes business and residential alarm calls within the unincorporated communities of Galveston County, the City of Hitchcock, the City of Clear Lake Shores, the Village of Tiki Island and the City of Bayou Vista”, said Lt. Margo Ihde, Division Commander of Communications. “The Sheriff’s Office is enthusiastic about this advancement to better serve our community; increasing our ability to assist in saving lives and protecting property by decreasing the amount of time it takes to dispatch and subsequently respond to in progress alarm calls.” 

Learn more about ASAP-to-PSAP.

Bradenton, FL is now live with ASAP

The City of Bradenton FL is the 55th PSAP in the United States and the 7th PSAP in the state of Florida to implement the ASAP program. The City of Bradenton went live on Wednesday, August 7th with Vector Security and Rapid Response Monitoring, followed by Tyco (Johnson Controls), Affiliated Monitoring, Brinks Home Security, Protection One, Vivint, Guardian, AT&T Digital Life, National Monitoring Center, Alert 360 and Security Central.

Hamilton County, OH is now live on ASAP

Hamilton County Ohio is the 54th PSAP in the United States and the 3rd PSAP in the state of Ohio to implement the ASAP program. Hamilton County went live on Tuesday, July 23rd and Wednesday, July 24th with Vector Security and Rapid Response Monitoring, followed by Brinks Home Security, Security Central, Vivint, Protection One, AT&T Digital Life, Guardian Protection Services, Affiliated Monitoring, and Tyco (Johnson Controls).

Charlotte County, FL is now live with ASAP.

Charlotte County is the 53rd PSAP in the United States and the 6th PSAP in the state of Florida to implement the ASAP program. Charlotte County went live on Monday, July 15th and Tuesday, July 16th with Vector Security, followed by Rapid Response Monitoring, Brinks Home Security, National Monitoring Center, Security Central, Vivint, Protection One, AT&T Digital Life, Guardian Protection Services, Affiliated Monitoring, and Tyco (Johnson Controls).

“We are excited to implement the ASAP to PSAP interface between the Alarm Monitoring Association and our Computer Aided Dispatch system.”,said Melanie Bailey, Charlotte County Sheriff’s Office Public Safety Communications Manager. “This new process will benefit both the community and agency by reducing the time it takes to process an alarm .”

New Year’s ASAP® News: Vivint is Latest Company to Connect

Implementation of the “Automated Secure Alarm Protocol” is Building Nationwide;
Boca Raton is First Connected PSAP in Florida

VIENNA, VA (January 12, 2016) – Vivint, one of the largest smart home technology providers in North America with more than one million customers, is the latest national alarm company to go live with ASAP®.

“We are very pleased to announce that Vivint has completed testing and officially is live with ASAP messaging,” said CSAA President Pamela J. Petrow. “They join the ever-growing list of companies actively participating in this technology and further increasing our accuracy and speed at getting emergency information to the first responders.”

“We are excited to be live with our first PSAP—Richmond, VA,” said Amy Becht, Vivint Director of Central Stations. “We plan on steadily adding additional PSAPs in the coming weeks.”

CSAA announced in December that Vector Security and Rapid Response went operational in production with Boca Raton on December 16, followed by Monitronics on December 17. This is the first ASAP implementation in the state of Florida. “We had great momentum throughout 2015 and look forward to the continuation of added PSAPs and connected alarm companies in 2016,” said Petrow.

ASAP was launched in 2011 as a public-private partnership, designed to increase the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Safety Answering Points (PSAPs). ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public Communications Officials (APCO) and the Central Station Alarm Association (CSAA).

With ASAP, critical life safety signals and accurate information is processed more quickly, through the Nlets system of state-to-state PSAP communication, insuring that complete and accurate information is transmitted to the PSAP every time. The ASAP program has the potential to save PSAPs and emergency services millions of dollars.

For more information on ASAP or to access ASAP resources (videos, webinars, training and outreach materials), contact CSAA at asap@csaaintl.org or 703-242-4670, or visit csaaintl.org/asap.

 

Stanley Security Implements ASAP®

“Automated Secure Alarm Protocol” is Spreading Nationwide

VIENNA, VA (November 20, 2015) – Stanley Security, one of the world’s largest and most comprehensive security providers, went live with ASAP® in the city of Richmond, VA on October 22.

“We understand that this program is an important step forward for both our industry and for law enforcement, and we are proud to be part of this transformational process in public safety,” said Steve Walker, Vice President of Customer Service for Stanley. “The electronic communication of alarm information will reduce dispatch times, improve the accuracy of data exchanged between the monitoring center and the PSAP and, most importantly, will create the opportunity for law enforcement to respond more quickly to alarms.”

“The addition of Stanley is a big step in the advancement of ASAP,” said CSAA Executive Director Jay Hauhn. “The growth of the program this year has been tremendous. With the numbers of ASAP-active alarm companies and interested PSAPs, I believe we have reached the point where we will see widespread deployment in 2016.”

“We have appreciated the capable support of Bill Hobgood (Project Manager, Public Safety Team Department of Information Technology City of Richmond, VA) in helping us to navigate through the procedural challenges of implementing the ASAP-to-PSAP program,” continued Walker. “We have also appreciated the support of our partners at IBS in adapting the SBN monitoring automation platform to successfully leverage the ASAP-to-PSAP communications.”

Looking ahead, Walker commented, “We’re moving forward to expand our ASAP implementation at Stanley to include the other PSAPs in the DC area and have set our sights on going live in Houston in early 2016.”

ASAP was launched in 2011 as a public-private partnership, designed to increase the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Safety Answering Points (PSAPs). ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public Communications Officials (APCO) and the Central Station Alarm Association (CSAA).

With ASAP, critical life safety signals and accurate information is processed more quickly, through the Nlets system of state-to-state PSAP communication, insuring that complete and accurate information is transmitted to the PSAP every time. The ASAP program has the potential to save PSAPs and emergency services millions of dollars.

 

For more information on ASAP or to access ASAP resources (videos, webinars, training and outreach materials), contact CSAA at asap@csaaintl.org or 703-242-4670, or visit csaaintl.org/asap.

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About CSAA International

The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Approvals, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members’ interests through education, online training, meetings and conventions, certification, insurance, and industry standards. www.csaaintl.org. For more information, contact Elizabeth Lasko at CSAA, 703-242-4670 x 16.