Florida’s Broward County Goes Live with ASAP

/0 Comments/in , , , , , , /by

Broward County in Florida became the 147th Emergency Communications Center (ECC) in the United States and the 12th ECC in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).

Broward County went live the week of August 12, 2024 with the following alarm companies: Rapid Response Monitoring, ADT, Affiliated Monitoring, Alert 360, Brinks Home Security Protection, Doyle, Dynamark, Guardian Protection, National Monitoring Center, Protection One/Everon, Quick Response, Security Central, Securitas (Stanley Division), Tyco (Johnson Controls), United Central Control, Vector Security, and Vivint.

Learn more about ASAP HERE

View the agency’s press release HERE

 

Orange County, NC ECC Goes Live with ASAP

/0 Comments/in , , , , /by

The Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th ECC in the State of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).

“The ASAP program provides our ECC with most accurate and timely alarm notifications possible while reducing the workload of our Public Safety Telecommunicators.  The implementation of ASAP provides significant benefits to our Department, our partner public safety agencies, and the community we serve,” stated Christopher H. Ward, division chief – Public Safety Communications for Orange County Emergency Services.

Orange County went live on July 22, 2024 with the following companies: Rapid Response Monitoring, Vector Security, Alert360, Securitas, Holmes Security, Brinks Home Security, Dynamark Monitoring, United Central Control, Protection One, Guardian Protection, National Monitoring Center, Johnson Controls (Tyco), Vivint, CPI Security, Wegmans Security, Affiliated Monitoring, ADT and Security Central with Alert360 being brought online soon.

Learn more about ASAP at https://tma.us/programs/asap/

 

TMA Details Plan for ASAP’s Next-Generation, Cloud-Based Solution at APCO 2024

/0 Comments/in , , , , , , , /by

TMA will introduce its plans for the next-generation, cloud-based solution for its ASAP service at the APCO International 90th Annual Conference and Exposition 2024 (APCO 2024). Visit TMA in Booth 1453 on the exhibit floor, which is open August 5-6, at the Orange County Convention Center in Orlando, Fla.

The leading digital alarm dispatch service, ASAP, provides a low-cost, standards-based, non-proprietary solution to Emergency Communication Centers (ECCs) and delivers a faster, more informed, and intelligent emergency response. It is currently deployed in ECCs in 23 states and the District of Columbia, covering a population exceeding 54.5 million. The 30 ASAP-enabled monitoring centers serve 80% of all monitored customers in the U.S. Since 2011, ASAP has been reducing the time to dispatch by an average of two minutes (after call-answer time) for improved outcomes and saving lives and property. All major computer-aided dispatch (CAD) vendors support ASAP.

“ASAP offers significant benefits to monitoring companies and 9-1-1 emergency communications centers by streamlining alarm notification processing,” said Mel Maier, CEO and Executive Director of APCO International. “Automating alarm workflows through ASAP significantly reduces response times and manual intervention, ultimately enhancing public safety response.”

Also, promoting ASAP at APCO 2024 will be our longtime implementation partner, CommSys, Inc. (Booth 1832), and our new partner, Mission Critical Partners (MCP) (Booth 2013).

TMA announced in June that it had signed a new agreement with MCP for the management of the lifesaving ASAP Service. The managed service provider will also assist in the design and development of the next-generation alarm signaling message broker for the ASAP service that will deliver expanded capabilities, integration options, and an ongoing roadmap for the platform.

Another key partner also attending and exhibiting at APCO is TMA’s long-standing implementation partner CommSys, Inc. CommSys served as the original architect of ASAP and its protocol, pioneering its implementation process. CommSys has provided assistance and guidance to interested PSAPS, software automation providers, and alarm dealers with professional services and software tools to connect to ASAP Services. CommSys will continue in this integral role under the leadership of MCP.

Robert Turner, President and Founder of CommSys, stated, “CommSys applauds TMA’s win-win approach to the nationwide acceleration of the ASAP Service. With a deep commitment to ASAP’s impact on public safety, CommSys stands ready to continue what we do best, which is ASAP implementation. Be assured, we are already scaling to meet anticipated ASAP implementation demand.”

“It has been said that it takes a village to raise a child, the same can often be said for technology evolutions,” said Darrin Reilly, MCP’s president and chief executive officer. “ASAP is the result of a collaborative effort between the alarm and public-safety sectors, and we’re thrilled to be part of this effort going forward to increase the service’s penetration and to develop new and exciting capabilities.”

Learn more about the ASAP Service at https://tma.us/programs/asap/ or visit TMA in Booth 1453 at APCO 2024.

TMA and MCP Meet with Key Stakeholders at NENA 2024

/0 Comments/in , , /by

Following the recent announcement of TMA’s new partnership with Mission Critical Partners (MCP), TMA President Steve Butkovich had the opportunity to attend NENA 2024 along with MCP President and CEO Darrin Reilly. The annual conference proved to be an ideal forum to share the news about the next generation of TMA’s ASAP with key stakeholders within the 9-1-1 community. NENA is a non-profit professional organization solely focused on 9-1-1 operations, technology, education, and policy issues.

Over the course of the multi-day education and networking event, Butkovich and Reilly met with NENA leadership and volunteers in addition to 9-1-1, public safety leaders, CAD vendors, and telecommunication companies to share and discuss the vision and future goals for TMA’s ASAP protocol.

The primary goal of this exciting new partnership is to drive the development of ASAP’s next-generation, cloud-based solution. The future-focused solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints, dramatically improving situational awareness for emergency responders.

Next up, Butkovich and Reilly plan to attend the upcoming APCO 2024 in Orlando, FL, August 4-7 where public safety communications officials, from frontline telecommunicators to ECC managers to public safety communications equipment and services vendors will be in attendance.

Visit TMA in Booth1453 or MCP in Booth 907 to learn more about ASAP’s exciting next-generation, cloud-based solution.

More about ASAP

ASAP is the industry-leading, standards-based service for the digital dispatch of alarm events to 911 centers. Since its introduction in 2011, ASAP has been helping public safety agencies reduce the time to dispatch first responders by an average of two minutes, enabling faster and more informed response for improved outcomes, saving lives and property. ASAP has the largest adoption rate in the industry, with over 80 percent of the alarm systems in the United States monitored by an alarm company connected to the ASAP Service.

North Carolina’s Buncombe County ECC goes live with ASAP Service

/0 Comments/in , , , /by

The Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).

Buncombe County went live on June 21st & 22nd, 2024 with the following companies: Rapid Response Monitoring, Vector Security, Alert360, Securitas, Quick Response, Brinks Home Security, Dynamark Monitoring, ADT, Protection One, Guardian Protection, National Monitoring Center, Vivint, Johnson Controls (Tyco), Security Central, United Central Control, CPI Security, and Affiliated Monitoring.

Learn more about TMA’s ASAP Service at https://tma.us/programs/asap/

 

TMA Members Contribute to ASAP 3.0 Next Generation Fund

/0 Comments/in , , , , , , , , /by

TMA announced on Wed., June 26th it had signed a a multi-year managed services agreement with Mission Critical Partners (MCP) to power the future growth of its Automated Secure Alarm Protocol (ASAP) Service.

The partnership with MCP will expedite the rollout of the next-generation of the ASAP Service and drive the development of a new, cloud-based solution. The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints, dramatically improving situational awareness for emergency responders.

The primary goal for the Service is to achieve 80% coverage of the populating by 2028.

This partnership and technological advancements have been made possible by the generous support and commitment of TMA members that contributed to our ASAP 3.0 Next Generation funding program. TMA extends its gratitude to the following donors:

  • ADT, LLC
  • Affiliated Monitoring
  • Alarm Detection Systems, Inc.
  • Alert360
  • AvantGuard Monitoring Centers
  • COPS Monitoring
  • CPI Security Systems
  • Doyle Security Systems, Inc.
  • Dynamark Monitoring, Inc.
  • Holmes Electric Security Systems
  • National Monitoring Center
  • Per Mar Security Services
  • Quick Response
  • Rapid Response
  • Securitas
  • Security Central
  • United Central Control
  • Vector Security, Inc.
  • Vivint Smart Home
  • Washington Alarm, Inc.

Learn more about the new partnership and goals for enhancements to the Service by reading the full public announcement HERE.

The Palm Beach County FL Sheriff’s Office Implements TMA’s Automated Secure Alarm Protocol (ASAP)

/0 Comments/in , , /by

The Palm Beach County FL Sheriff’s Office became the 144th Emergency Communications Center (ECC) in the United States and the 11th ECC in the state of Florida to implement The MOnitoring Association’s (TMA) Automated Secure Alarm Protocol (ASAP).

Palm Beach County went live the week of May 13th, 2024 with the following alarm companies: Rapid Response Monitoring, ADT, Affiliated Monitoring, Alert 360, Brinks Home Security, Dynamark Monitoring, Guardian Protection, National Monitoring Center, Protection One/Everon, Securitas, Security Central, Tyco (Johnson Controls), United Central Control, Vector Security, and Vivint.

Learn more about ASAP-to-PSAP on this website at https://tma.us/programs/asap/.

Jefferson County, NY Goes Live with TMA’s ASAP-to-PSAP, April 16th

/0 Comments/in , , , , /by

Jefferson County Office of Fire and Emergency Management is the 143rd public safety communications center in the United States and the 12th agency in the state of New York to implement the Automated Secure Alarm Protocol (ASAP).

Jefferson County Office of Fire and Emergency Management went live on Tuesday, April 16th, 2024, with Rapid Response Monitoring, Vector Security, Securitas, Guardian Protection, Protection One/Everon, Tyco (Johnson Controls), United Central Control, Vivint, Brinks Home Security, National Monitoring Center, Affiliated Monitoring, Amherst Alarm, Doyle and ADT.

Learn more about TMA’s ASAP-to-PSAP at https://tma.us/programs/asap/

The King County WA Becames the 142nd ECC to Go Live with TMA’s ASAP

/0 Comments/in , , , , /by

The King County WA Sheriff’s Office Communications Center became the 142nd Emergency Communications Center (ECC) in the United States and the 8th ECC in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP).

King County went live on March 20th & 21st, 2024 with the following companies: Rapid Response Monitoring, Vector Security, Guardian Protection, Security Central, Tyco (Johnson Controls), United Central Control, DynaMark Monitoring, ADT, Vivint, Protection One/Everon, Brinks Home Security, National Monitoring Center, and Affiliated Monitoring. Securitas went live with King County on March 25th.

Glenview, IL and Allen, TX ECCs go Live with TMA’s ASAP-to-PSAP

/0 Comments/in , , , /by

The Glenview IL Public Safety Dispatch Centers became the 140th Emergency Communications Center (ECC) in the United States and the 1st ECC in the State of Illinois to implement the Automated Secure Alarm Protocol (ASAP).  Glenview went live on January 9th & 10th, 2024, with the following companies: Rapid Response Monitoring, Security Central, Quick Response, Securitas, Everon (formerly Protection One), Guardian Protection, Johnson Controls, Alarm Detection Systems, United Central Control, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT. Vector Security will be on boarded in the near future.

The City of Allen, TX Police and Fire Communications became the 141st Emergency Communications Center (ECC) in the United States and the 17th in the State of Texas to implement the Automated Secure Alarm Protocol (ASAP).  The City of Allen went live on January 17th , 2024, with the following companies: Rapid Response Monitoring, Vector Security, Security Central, Johnson Controls, Securitas, Dynamark, Alert360, United Central Control, Everon (formerly Protection One), Guardian Protection, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT. 

“We are excited to be live with the ASAP to PSAP program at our agency.  We look forward to having a partnership with the alarm vendors via ASAP to PSAP to help better serve our responders and citizens within our community,” Jennifer Qvist, Police Specialist for the Allen Police Department.