FTC Delays Enforcement of its Negative Option Rule

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The Federal Trade Commission (FTC) recently voted to delay enforcement of its updated Negative Option Rule – commonly known as the “click-to-cancel” rule – from May 14 to July 14, 2025.  The 60-day pause is a significant development for businesses that offer subscription-based services, but the FTC has warned it should not be interpreted as a relaxation on enforcement.

Alarm monitoring companies should use this additional time to ensure full compliance with the rule’s requirements, which include clear disclosures, obtaining express consent, and providing straightforward cancellation methods for all negative option features, including auto-renewing subscriptions and sales.  The rule is currently facing legal challenges before the Eighth Circuit Court of Appeals and a decision there could impact the rule’s future enforcement.

Donna Soloway Joins Industry Hall of Fame

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NAPCO Security Technologies proudly congratulates Donna Soloway on her induction into the 2025 Security Sales & Integration (SSI) Hall of Fame. She joins her husband, Dick Soloway—NAPCO’s Founder and CEO and an inaugural Hall of Fame inductee—making the Soloways one of the security industry’s few celebrated husband-and-wife duos. Together, they’ve built a thriving business and played a pivotal role in driving innovation across the modern security landscape.

Dynamic partnerships are rare but impactful. Hollywood has Tom Hanks and Rita Wilson, music has Beyoncé and Jay-Z, and the tech world, Mark Zuckerberg and Priscilla Chan. These power couples combine drive, talent, and complementary strengths to achieve remarkable things, both personally and professionally. The Soloways are no exception, having shared decades of marriage and collaboration, growing NAPCO, and helping secure a safer world, 24/7

Donna Soloway’s long-standing contributions span publishing, philanthropy, and industry advocacy. She has been a tireless supporter and organizer for national associations, including the Security Industry Association, Electronic Security Association, and The Monitoring Association. She was instrumental in founding the Metropolitan Burglar & Fire Alarm Association Scholarship Program for children of first responders—a model now replicated across many states. She also played a key role in relocating ISC West to Las Vegas, cementing it as the security industry’s premier trade show.

NAPCO and its Board proudly join Security Sales & Integration in honoring Donna’s many years of service, leadership, and lasting influence—not only as a board member and partner to Dick, but as a trailblazer in her own right. Her Hall of Fame recognition is a fitting tribute to her legacy of innovation, advocacy, and industry advancement.

EY US announces Scott R. Elkins, CEO, Zeus Fire and Security as an Entrepreneur Of The Year® 2025 Greater Philadelphia Award Finalist

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Ernst & Young LLP (EY US) announced the finalists for the prestigious Entrepreneur Of The Year 2025 Greater Philadelphia Award. Now in its 40th year, the Entrepreneur Of The Year program celebrates the bold leaders who disrupt markets through the world’s most ground-breaking companies, revolutionizing industries and making a profound impact on communities. The program honors entrepreneurs whose innovations shape the future and pave the way for a thriving economy and a hopeful tomorrow.

An independent panel of judges selected Scott R. Elkins, CEO of Zeus Fire and Security (“Zeus”), among other finalists for the 2025 Ernst & Young Entrepreneur of the Year award, recognizing his visionary leadership, resilience, and relentless pursuit of innovation.

A second-generation fire and security entrepreneur, Scott built Universal Atlantic Systems into a thriving business operating across North America before leading its acquisition and becoming the founding CEO of Zeus in 2022. Since then, he has transformed Zeus into one of the fastest-growing, tech-enabled life safety companies in the nation, completing 20 acquisitions, doubling profits, and expanding to over 800  employees across seven hubs.

With a mission to protect people, property, and profits, Scott has championed a culture of purpose, investing in talent, innovation, and local legacy brands to deliver world-class services at scale.

“This recognition is a reflection of the incredible people I’ve had the privilege to collaborate with over the course of my career,” said Scott. “At Zeus, we’ve always believed that our strength lies in our unity. Every milestone we’ve reached has been made possible by the collective effort of a truly exceptional team and the belief that we’re better when we’re together.”

Scott continued, “I’m honored to stand alongside such an inspiring group of finalists. It’s an honor to be part of this community, and I look forward to learning from the experiences and insights of my fellow finalists. The future is bright, and I’m excited for what’s to come.”

Entrepreneur Of The Year honors business leaders for their ingenuity, courage, and entrepreneurial spirit. The program celebrates original founders who bootstrapped their business from inception or who raised outside capital to grow their company; transformational CEOs who infused innovation into an existing organization to catapult its trajectory; and multigenerational family business leaders who reimagined a legacy business model to strengthen it for the future.

Regional award winners will be announced on June 12 during a special celebration in Philadelphia and will become lifetime members of an esteemed community of Entrepreneur Of The Year alumni from around the world. The winners will then be considered by the National judges for the Entrepreneur Of The Year National Awards, which will be presented in November at the annual Strategic Growth Forum®, one of the nation’s most prestigious gatherings of high-growth, market-leading companies.

 Sponsors

Founded and produced by Ernst & Young LLP, the Entrepreneur Of The Year Awards include presenting sponsors PNC Bank, Cresa LLC, Marsh USA, and SAP. In Greater Philadelphia, sponsors also include Donnelley Financial Solutions (DFIN), ADP, Solomon Edwards Group, and DLA Piper.

About Entrepreneur Of The Year

Founded in 1986, Entrepreneur Of The Year has celebrated more than 11,000 ambitious visionaries who are leading successful, dynamic businesses in the US, and it has since expanded to nearly 60 countries globally.

The US program consists of 17 regional programs whose panels of independent judges select the regional award winners every June. Those winners compete for national recognition at the Strategic Growth Forum® in November where National finalists and award winners are announced. The overall National winner represents the US at the EY World Entrepreneur Of The Year™ competition. Visit ey.com/us/eoy.

About EY

EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY refers to the global organization and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data, and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com.

 

Audio Central Alarm Partners with DICE Corporation to Implement Full Nationwide Branded Call Display

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Audio Central Alarm, a client of DICE Corporation, has become the first alarm company in the industry to implement full nationwide branded call display. This groundbreaking service ensures that both service and sales calls from Audio Central now display the company’s logo and identity to recipients across the country—including calls from its central station partner, CSA Monitoring, based in Lansing, Michigan.

Historically, the alarm industry has struggled with call answer rates, as many customers assume unidentified or generic numbers are spam—especially on mobile phones. To address this issue, more than a year ago, Dice began addressing this issue by developing branded calling technology in partnership with telecom providers. The goal: to restore consumer trust and improve the visibility of life safety-related calls.

DICE has been recognized as a leader in bridging the needs of the alarm industry with the priorities of the telecommunications sector, particularly around critical life safety communications. Three of DICE’s engineers have worked closely with mobile carriers to integrate branded calling into DICE’s PBX systems and its advanced alarm and video event management solutions.

Scott Valentine, President of Audio Central Alarm, praised the new system: “This is amazing. We’ve already seen an increase in answered calls, and CSA Monitoring has reported fewer voicemails and more real-time responses from clients.”

Cliff Dice, President of DICE Corporation, added, “This marks the first phase of branded call deployments, now live across the T-Mobile network. We expect to roll out branding to Verizon and AT&T later this year. It’s a major step forward in helping alarm dealers build trust and visibility with their clients.” He continued, “The future is very exciting as we continue to lead with innovations in AI and interconnected services tailored to the alarm industry.”

PureTech Systems Wins TWO 2025 GOVIES Awards for Excellence in Autonomous Security Solutions

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PureTech Systems Inc., a leader in AI-powered perimeter protection and geospatial video analytics, is proud to announce it has been named a winner in the 2025 Security Today GOVIES Government Security Awards. PureTech earned top honors in two categories: Autonomous Border Systems and Autonomous Perimeter Systems for its latest release, PureActiv®v16.

The GOVIES Awards recognize outstanding government security products that deliver innovation, functionality, and performance. PureActiv® v16, the latest version of PureTech’s flagship solution, continues to set the standard in autonomous detection, identification, and response for critical infrastructure and border protection.

“We are honored to be recognized by Security Today for our work in advancing autonomous security technologies,” said Larry Bowe, President and CEO of PureTech Systems. “PureActiv v16 reflects our unwavering commitment to providing the most reliable and intelligent solutions to protect vital assets and enhance national security.”

“We have heard directly from government leaders about the critical need for autonomous capabilities in surveillance towers. With the v16 release, we’re combining our latest technological innovations-proven in border security programs with the invaluable experience and feedback from agents who tested these capabilities in the field,” says Ilia Rosenberg, PureTech V.P Federal Sector.   “This ensures our solutions truly meet the operational demands of today’s border environment and what USBP is expecting from us.”

PureTech Systems remains at the forefront of developing cutting-edge solutions that empower government and commercial agencies to detect and respond to threats faster, more accurately, and with greater autonomy.

2025 TMA/SDM Excellence Awards Finalists Announced

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The Monitoring Association (TMA) is pleased to announce the finalists for its 2025 Excellence Awards. This year, the awards competition received a total of 37 entries across five categories. Listed in alphabetical order by company within each category, the finalists are:

Monitoring Center of the Year – Enterprise

  • Affiliated Monitoring
  • Becklar Monitoring
  • TELUS Smarthome Security & Secure Business

 Monitoring Center of the Year – SMB

  • Elite Interactive Solutions
  • Kimberlite – Sonitrol
  • Pro-Vigil

 Monitoring Center Manager of the Year

  • Shari Wilson, ADT LLC
  • Allen Waldrip, Brinks Home
  • Galina Klimchuk, Vivint, an NRG company

 Monitoring Center Operator of the Year

  • Terell King, ADT LLC
  • Jennifer Rivera, Affiliated Monitoring
  • Carol Marcil, TELUS Smarthome Security & Secure Business

 Monitoring Center Support Person of the Year:

  • Michael Christatos, Affiliated Monitoring
  • Heather Ferrara, COPS Monitoring
  • Johnny Garcia, Kimberlite – Sonitrol

TMA’s Monitoring Center Excellence Awards recognize any FM Approvals, Intertek/ETL or UL-listed monitoring center (TMA members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.

The purpose of the awards program is to:

  • Establish and promote the inherent value of professional monitoring services in general.
  • Honor those who have made the most significant contributions to the service.
  • Promote the distinct level of professionalism attained by NRTL-approved monitoring centers.

TMA’s Monitoring Center Excellence Awards are co-sponsored by SDM Magazine, which will publish a feature story on this year’s award winners in its August issue. Entries are judged by a volunteer judging panel appointed by TMA. The five winners will be announced at a virtual awards ceremony presented on April 24, 2025, at 3:00 pm ET. For past winners and more information, visit https://tma.us/events/awards/excellence-awards/.

Register to attend the General Business Meeting and Awards Presentation at https://themonitoringassociation.growthzoneapp.com/ap/Events/Register/52FvwwJsbCWCq

Tampa Police Department Implements ASAP Service to Handle Alarm Notifications

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The Monitoring Association (TMA) announced today that the Tampa (Florida) Police Department (TPD) recently implemented its ASAP Service to lessen the impact of alarm/sensor-generated calls that its 911 Communications Center receives. The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).

Each year, the center handles about 300,000 calls for emergency service and dispatches the appropriate police, fire/rescue, and/or emergency-medical response. Roughly 20,000 of these calls are generated by alarms and sensors. The center is the 150th 911 center nationwide and the 12th in Florida to implement ASAP Service.

Traditionally, alarm/sensor-generated alerts have been delivered to 911 centers via telephone. Each one required manual interaction between alarm-monitoring-center personnel and 911 telecommunicators. Sometimes it takes as many as five voice calls to deliver the information needed by the 911 center to dispatch the appropriate emergency response. This approach is time-consuming and prone to human error — both outcomes are highly detrimental to the ability of emergency responders to save lives and property.

ASAP Service eliminates these challenges by electronically transmitting alarm and sensor data directly into the 911 center’s computer-aided-dispatch (CAD) system, reducing response times by two minutes on average and freeing telecommunicators to prioritize 911 calls that require their unique skills and expertise.

“The Tampa Police Department aims to serve our community in the most effective way possible, and technology plays a crucial role in achieving that goal,” said Chief Lee Bercaw. “We are constantly seeking out and integrating innovative tools that empower officers to respond to community needs with greater efficiency, precision, and ultimately, increased effectiveness. This proactive approach ensures we are able to provide the best possible service and improve safety in our community.”

According to Mike Terracciano, public-safety-technology manager for the city of Tampa’s Technology and Innovation department, telecommunicators are trained to ask only those questions that will enable them to quickly determine the best response to the emergency. As a result, useful information that the alarm company possesses for each of its clients typically went untapped.

“Now, with ASAP Service, that supplemental information — which might ring important from a responder-safety perspective — is readily available and easily accessed,” Terracciano said.

Learn more about how TMA’s ASAP Service is saving lives every day nationwide at www.ASAP911.org.

About Tampa 911 Communications Center

The 911 Communications Center receives requests for emergency and nonemergency services from the public and various city agencies. The center’s primary mission is to provide effective and efficient communication between citizens requesting police, fire/rescue, and/or emergency-medical service and the units that respond. It also endeavors to expeditiously provide various other support services for police, fire, and administrative operations.

DMP Recognizes Top Dealers of 2024

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DMP recognized top dealers at the DMP Owners Forum. This event was held at Fontainebleau Las Vegas the day before ISC West. Special recognition was given to dealers in Silver, Gold, Platinum and Diamond level categories for their accomplishments in 2024. Dealer of the Year awards were presented in several categories.

DMP also recognized Dealers of the Year for certain product categories, celebrating the use of these various products.

Dealer of the Year award winners were announced for certain vertical markets, including Banking Dealer of the Year Securitas Technology and Retail Dealer of the Year OWL Services.

Each year, the New Dealer of the Year is celebrated. This year it was awarded to SAV Digital Environments. The Community Service Dealer Award was given to Tel-Tec Security Systems.

Additional recognition went to dealers that achieved outstanding sales volume and partnership with DMP.

These awards are presented annually by DMP to celebrate the success of their dealers.

*TMA member company

View Dealer Awards Photo Album.

 

Tampa Police Department Implements ASAP Service

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The Monitoring Association (TMA) announced today that the Tampa (Florida) Police Department (TPD) recently implemented its ASAP Service to lessen the impact of alarm/sensor-generated calls that its 911 Communications Center receives. The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO). TPD is the 150th ECC to go live with ASAP.

Each year, the center handles about 300,000 calls for emergency service and dispatches the appropriate police, fire/rescue, and/or emergency-medical response. Roughly 20,000 of these calls are generated by alarms and sensors.

Traditionally, alarm/sensor-generated alerts have been delivered to 911 centers via telephone. Each one required manual interaction between alarm-monitoring-center personnel and 911 telecommunicators. Sometimes it takes as many as five voice calls to deliver the information needed by the 911 center to dispatch the appropriate emergency response. This approach is time-consuming and prone to human error — both outcomes are highly detrimental to the ability of emergency responders to save lives and property.

ASAP Service eliminates these challenges by electronically transmitting alarm and sensor data directly into the 911 center’s computer-aided-dispatch (CAD) system, reducing response times by two minutes on average and freeing telecommunicators to prioritize 911 calls that require their unique skills and expertise.

This is especially important given how TPD’s 911 Communications Center operated before the advent of ASAP Service, according to Richard Parsons, communications supervisor. Unlike other 911 centers, alarm and sensor calls came into the center on a 911 line, rather than a nonemergency administrative line. Consequently, those calls went into the same call-waiting queue that contained calls that were reporting medical emergencies, crimes, car accidents, structure fires, and the like.

“So, someone having a heart attack might have to wait for a telecommunicator to finish handling a call that was triggered by an animal tripping a motion detector before getting the lifesaving help they need,” Parsons said. “ASAP Service eliminates that problem.”

According to Mike Terracciano, public-safety-technology manager for the city of Tampa, telecommunicators are trained to ask only those questions that will enable them to quickly determine the best response to the emergency. As a result, useful information that the alarm company possesses for each of its clients typically went untapped.

“Now, with ASAP Service, that supplemental information — which might ring important from a responder-safety perspective — is readily available and easily accessed,” Terracciano said.

Learn more about how TMA’s ASAP Service is saving lives every day nationwide at www.ASAP911.org.

About Tampa 911 Communications Center

The 911 Communications Center receives requests for emergency and nonemergency services from the public and various city agencies. The center’s primary mission is to provide effective and efficient communication between citizens requesting police, fire/rescue, and/or emergency-medical service and the units that respond. It also endeavors to expeditiously provide various other support services for police, fire, and administrative operations.

DMP Recognizes 2024 Top Dealers at Owners Forum

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DMP celebrated its top dealers at the DMP Owners Forum, held April 1, at the Fontainebleau Las Vegas the day before ISC West. Special recognition was given to dealers in the Silver, Gold, Platinum and Diamond level categories for their accomplishments in 2024.

Dealer of the Year awards were presented in several categories:

DMP also recognized Dealers of the Year for certain product categories, celebrating the use of these various products:

Dealer of the Year award winners were announced for certain vertical markets, including Banking Dealer of the Year, Securitas Technology, and Retail Dealer of the Year, OWL Services.

Each year, the New Dealer of the Year is celebrated. This year it was awarded to SAV Digital Environments. The Community Service Dealer Award was given to Tel-Tec Security Systems.

Additional recognition went to dealers that achieved outstanding sales volume and partnership with DMP.

These awards are presented annually by DMP to celebrate the success of its dealers. To view the dealer awards photo album, go here.