NAPCO Introduces New Pro NAPCO HD Video WiFi Cameras & Doorbell

NAPCO Security Technologies is excited to introduce its new Professional NAPCO HD Video WiFi Cameras & Doorbell, which are now in-stock and available. Put video accounts online in less than 10 minutes with affordable pro video and gain incremental RMR from residential and SMB accounts. The NAPCO HD video WiFi cameras & doorbell offer top features, including Night Vision or New Ultra StarLight Night Vision, 2-Way Talk and HD Resolution Video, up 30fps@2.0MP (1920x 1080). Easily scan and enroll in seconds, just scan the QR code and connect to any 2.4GHZ wireless router. Plus, 12-months of cloud-based video storage and access is included, thereafter it’s only $1.25/mo.

Integrate cameras with New Gemini Security/Video/Access and iSecure Connected Home Alarm Apps, or use Standalone iBridge Video App, to offer accounts access from anywhere, from any smart device. Apps offer live video view 24/7, 32GB HD Local Stored Video (SDHC), plus MMS or Push notification videoclip alert notifications on smart devices.

For more information on new HD Video WiFi Cameras & Doorbell contact your local Sales Rep, visit, contact NAPCO at 1.800.645.9445

COPS Monitoring Reinvests More Than $500M in its Employees

COPS Monitoring announced that it has reinvested over $4 million in permanent annual wage increases and another $1 million in additional employee benefits.

“For the past two years, the entire country has been faced with an unprecedented crisis related to hiring and retaining qualified employees,” said COPS’ founder and president Jim McMullen. “While the ‘Great Resignation’ and other factors have certainly affected nearly all employers, these challenges impact our industry more acutely because hiring and training a dispatcher is a rigorous and time-intensive endeavor that can take up to 18 months before a dispatcher is thoroughly trained and completely vested in our industry. This fact places extraordinary importance on not only attracting the right talent, but also retaining our dedicated employees.”

In its continuing efforts to attract new recruits and reward its seasoned team, COPS Monitoring has implemented the following:

  • Three separate wage increases in the past 9 months for hourly employees (more than 600) exceeding $4 million annually
  • Reinstatement of Club 6 events, an all-expense paid quarterly reward enjoyed by all top-level dispatchers totaling more than $200K annually
  • Restoration of seasonal company functions, management educational retreats, and elaborate in-person year-end holiday celebrations at each of its 6 locations
  • Seasonal parties/outings
  • An impromptu one-time bonus to all employees to help mitigate the impact of inflation

Together, the hourly wage increases and additional benefits total roughly $5 million, just in the first year.

“We are fortunate to be in the position to be able to make these investments,” continued McMullen. “Not only does it make us competitive as an employer, but it also gives us the ability to retain the best and most dedicated team members, which translates to better service. I’m proud to say that the average tenure of a COPS dispatcher that has passed the one year mark is over 5 years, and that our most seasoned dispatcher has been with our company for a remarkable 26 years.  What’s more is that 96% of our staff in supervisory to senior-level executive roles have all started in an entry-level position with COPS. These facts all indicate that we’re doing something right and we’re confident our investments will continue to provide enduring benefits to our dealers and their customers.”

Dean Belisle to Serve as DMP’s New National Sales Trainer

DMP is pleased to announce Dean Belisle has accepted the position as our new National Sales Trainer. Dean will work to help enhance the sales skills of DMP authorized dealers, leading to higher levels of support and in turn, increased dealer success.

“I can’t say enough to express how excited we are to bring Dean into our team,” said Mark NeSmith, Vice President of Sales. “He’s bringing a lot of knowledge to the table; we know he’ll be able to elevate our dealers’ expertise and provide valuable insight.”

Before accepting his role at DMP, Dean worked in a similar capacity in training and consultation. He started in the security industry working at his family business, gaining a deep understanding of management and sales, as well as installation and technical knowledge.

“I joined DMP because I wanted to make a difference,” said Dean. “Working alongside dealers and their sales teams on the frontline is an exciting challenge. My goal is to provide the training and expertise to take them to the highest level of effectiveness and success.”

Contact Information:
Dean Belisle | National Sales Trainer
Direct Cell: 417-299-7027

Click here to find the contact information for the DMP sales representative in your area.

TMA Welcomes Four New Members

Join in welcoming the four newest members of our community! Learn more about each one here.

Guardian Alarm Company (Returning Member)
Listed Alarm Member
Southfield, MI

M2M Services
Associate Member
Boca Raton, FL

Property Protection Monitoring, Inc. (Returning Member)
Listed Alarm Member
Lowell, MA

International Member
Guayaquil, Ecuador

Alula Launches New Enhanced Video Platform

Alula announced the release of its new video platform. Featuring new camera models, AI-based object detection, enhancements to video clip navigation and viewing in the Alula Smart Security App and advanced video capabilities through the new Slimline Touchpad PRO. These new products and capabilities strengthen the role that video plays as a core component of professional security, and further reinforces Alula’s position as a full-service solutions provider.

Three new cameras have been added to Alula’s video portfolio. The first is a modern, industrial designed Outdoor Bullet – perfect for viewing porches, alleyways, backyards and more. The second is a smart Doorbell camera with robust and simplified aesthetics, improved motion detection algorithms, and active motion highlighting. The final model is the Indoor 360, featuring responsive pan-tilt operation for broad viewing coverage. All three cameras deliver a high-definition viewing experience, motion detection, extended Wi-Fi range and night vision to help users see what’s going bump in the night.

The Outdoor Bullet camera, specially equipped with AI object detection, allows the camera to differentiate between vehicles, people, pets and other objects. System owners will appreciate that they are able to see more while capturing less, as AI object detection filters out “motion noise” and intelligently captures clips of desired activity – such as a child returning home from school or a potential unknown intruder.

With Alula’s Smart Security App, individual camera settings can be adjusted so that system notifications are sent to system users when specific motion activity occurs. App enhancements for navigating stored video clips make it easier for users to find and view clips that were captured at a specific date and time.

Alula’s new video platform can be used in multiple ways. It can be used as part of a more comprehensive smart security system when used in conjunction with the Connect+ control panel. It can be paired with the BAT-Connect alarm panel communicator, on new system installations or on legacy panels that may be in need of a feature refresh. It can also be used as a standalone video surveillance system, which is important for dealers and integrators who are looking for a way to get their foot in the door with consumers and small business owners that may initially only be interested in video services.

“If you need another reason to take a serious look at Alula’s new video platform, consider our newest system control interface – the Slimline Touchpad PRO,” said Corey Plender, Alula’s Vice President, Product Management & Customer Success. “These new cameras and our new touchpad have been purposely integrated to deliver an enhanced customer experience.”

The new touchpad brings these cameras to life by enabling users to monitor live or recorded video on a 7-inch, full color display. The Touchpad PRO plays an audible chime when the doorbell is activated. It also enables two-way conversation with visitors through the new Doorbell camera, or with people in various locations throughout the property with the Indoor 360 camera.

“The advances we’ve achieved with this new video platform are just the beginning,” Plender said. “We are working on intelligent processing that will allow us to combine the AI detection capabilities of these new cameras with our sensor technology. Using the video information and sensor activity together, will allow us to tell a more complete story of what’s going on inside of a home or business. These elements will all be brought together to further evolve the video verification experience.”

For more information about Alula, visit

DMP® Owners Forum Spotlights Industry’s Best Dealers With Annual DMP Awards

To mark the start of the ISC Show in Las Vegas where DMP showcased its new and existing products, DMP hosted its annual Owners Forum at the Four Seasons Hotel in Las Vegas for its top dealers.

“We’re excited to welcome the finest professionals in our industry to the 2022 Owners Forum. We expect another year of great insight and education,” said DMP Vice President of Marketing Mark Hillenburg.

This invitation-only event creates an opportunity for like-minded executives and owners to network and listen to acclaimed speakers share ideas on how to grow their businesses. The forum also spotlights this year’s DMP Award recipients.

This year’s Owners Forum featured two panel discussions with over 20 of the security industry’s biggest names discussing “Five things alarm company owners should do to increase the value of their company.” Panelists followed up with real-life tactical ways to put these items into practice. Keynote speaker, Scott McKain, gave an insightful presentation on the Ultimate Customer Experience.

The annual DMP Awards was initiated to recognize select outstanding dealers. Recipients are selected based on various criteria, including recognized milestones as a DMP dealer, sales-volume recognition and Dealer of the Year Awards in various categories.

Since 1975, DMP has been built on a foundation of innovation, integrity and responsiveness, Hillenburg adds. “As DMP continues to grow, we rely on our dealers for help in that advancement. Their insight and professionalism are vital to us, which is why we look forward to recognizing them at Owners Forum.”

TMA/SDM Excellence Awards Finalists Announced

It was an exciting competition! This year, we received 22 nominations from 15 TMA members spanning five award categories. The judges were impressed with the quality of the entries and challenged to select the three finalists in each category.

The winners will be announced at the upcoming General Business Meeting on April 25th at 2:30PM ET. Look for all the details coming soon.

Please join in congratulating our 2022 Excellence Award Finalists:

Monitoring Center of the Year – Enterprise

  1. ADT
  2. AvantGuard Monitoring Centers
  3. COPS Monitoring

Monitoring Center of the Year – SMB

  1. EPS Security
  2. Kimberlite-Sonitrol Corporation
  3. Wayne Alarm Systems

Monitoring Center Manager of the Year

  1. Larry Esposito, Affiliated Monitoring
  2. Julie Aliferis, American Alarm and Communications
  3. Marcos Reyes, Kimberlite-Sonitrol Corporation

Monitoring Center Operator of the Year

  1. Emily Bishop, COPS Monitoring
  2. Sydney Johnston, EPS Security
  3. Timothy Tinajero, Kimberlite-Sonitrol Corporation

Monitoring Center Support Person of the Year

  1. Aaron Salma, Affiliated Monitoring
  2. LaMar A. Shroyer, Dynamark Monitoring, Inc.
  3. Corey Gose, Kimberlite-Sonitrol Corporation

Support TMA Members at ISC West, Mar. 23-25th

ISC West, sponsored by The Security Industry Association (SIA), is set to take place at the Sands Convention Center in Las Vegas, NV from March 23-25th. Several TMA members will be taking part in the education and exhibit portions of the event. As you plan your time at ISC West, be sure to support other TMA members in attendance. Below, you’ll find highlights and information of key activities these companies have set to take place.

Booth No.: 11053

Whether you need a solution to safeguard high-risk areas, monitor the occupancy of a facility, move traffic and people efficiently, or another application, Bosch integrated solutions meet the needs of a range of public and commercial spaces.

Discover the benefits and get details on our newest products and technologies:

Education sessions

Free breakfast session: The Power to Predict. Know what’s next with AIoT video solutions
Speaker: Magnus Ekerot, Senior Vice President of Global Sales and Marketing – Video Systems and Solutions

With artificial intelligence, sustainability, and trust built in to our solutions, we aim to enable our customers to understand situations at an ever-deeper level – to respond proactively and predict them in the future.

Wednesday, March 23
9:00 – 10:00 am PT
The Venetian: Ballroom G

Free lunch session: Bosch Access Management System
Speaker: Ren Baldonado, Regional Marketing Manager – Access Control Systems

Access management is an essential component of building security, and today’s market wants systems that are easy to set up and use. As an integrator, you know these systems must also be easily scalable and integrate with other security domains like video and intrusion systems. Make the opportunity to check out Bosch’s powerful Access Management System.

Wednesday, March 23
12:00 – 1:00 pm PT
The Venetian: Ballroom G

Free breakfast session: Bosch Intrusion Communications Solutions: 3G sunset, SW receiver, mobile apps, and more!
Speaker: Tom Mechler, Regional Marketing Manager – Intrusion Systems

Bosch has the technology and services to help you solve today’s alarm communication challenges. From universal communicators that help you navigate the 3G sunset challenge to cellular and IP solutions for Bosch panels and our innovative Services Portal, Bosch is a communications technology leader. Plus, see the new Bosch smart phone app and get a preview of our Software Central Station receiver.

Thursday, March 24
9:00 – 10:00 am PT
The Venetian: Ballroom G

Free lunch session: Manage video and alarms with VSaaS – anytime, anywhere
Speakers: Michelle Johnson, Regional Marketing Manager – Video Systems, and Jonathan McCune, Senior Product Manager – VSaaS

Monitor, manage, record, and replay video security footage directly in the cloud with new Video surveillance as a service (VSaaS) by Bosch. Learn how VSaaS helps site managers, security operators, or operations staff make quick decisions when faced with events to prevent them from becoming incidents.

Thursday, March 24
12:00 – 1:00 pm PT
The Venetian: Ballroom G

SIA Session

The Current Landscape of Cyber Security and Its Effects on the Security Industry
Speaker: David Brent, Senior Cyber and Data Security Technical Instructor, Bosch

There are roughly 35.8 billion Internet of Thing (IoT) devices worldwide, and that number is expected to double in the next five years. While IoT devices have been subject to several high-profile DDOS attacks, such as Mirai Botnet 2016, the primary question that arises is: Can these devices be weaponized and possibly used for lateral movement, based on basic OSINT? This session will review the Open-Source Intelligence (OSINT) gathering and how basic information can lead to threats to existing systems. It will also cover what attendees should investigate before adding any new security technology to a network.

Thursday, March 24
10:00 – 11:00 am PT
Venetian 202, Level 1
Get details

Booth No.: 4050

Evolon will  be demonstrating groundbreaking advanced video analytics & AI that transform video surveillance cameras and security systems into smart solutions. They’ll also highlight advanced solutions that enable central monitoring stations to reduce false alarms by over 90%. When you visit us, be sure to ask about our newest product releases, including Evolon Edge 4.0 and the recently released Evolon Enterprise 2.0.

No exhibit booth.
Other activities include: Sponsorship of events, including the Rockhouse event, and 1:1 meetings with Telguard sales and technical services representatives.
Contact: Brian Dotson at

Booth No.:  12043
Contact: David Busco, MBA, Director of Strategic Security Accounts, 630-506-0594/

The New DICE Launches Video and IoT Analytics Premium Global Partner Program

The New DICE has developed a new video and IoT analytics premium global partner program to provide central stations and integrators with the option to combine advanced AI analytics technologies with DICE’s advanced interactive and video services in Matrix Interactive.

Matrix Interactive is a cloud-based event management software with interactive video, analytics, and artificial intelligence. The Matrix engine uses several third party’s multi-billion-dollar technologies embedded into the platform, providing true AI analytics going beyond motion detection and basic video verification. Configuration of areas of interest is done in Matrix to add flexibility such as scheduling to the partner’s analytics.

While Matrix Interactive has its own analytics, it is an open and generic platform for DICE partners and by integrating Matrix Interactive with other company’s analytics, monitoring stations and command centers can add new levels of security as well as advanced interactive and video services into their monitoring operations.

“Actually, we have hundreds of technology partners and many thousands of products that interface with Matrix,” explained Avi Lupo, co-president of The New DICE. “The world is changing, and it is essential to have an open platform that supports any technology partner and not through APIs which is limiting.”

The DICE open platform opens the gateway into central stations and command centers with the ability to provide new interactive video monitoring services. For integrators, this means there is no need to change the analytic company they are currently using to take advantage of these new services, but instead have the flexibility to pick and choose – and even add other analytic technologies from a variety of partners.

“With Matrix Interactive, the industry is not limited in choosing an analytic technology today,” said Lupo. “We are choosing our partners carefully. The integration with the high-end analytics from our premium partners provides new benefits and resources designed to bring more options to our growing Matrix Interactive ecosystem as the security industry races to keep pace with what we call the ‘new alarm industry.’”

The event flow of video and IoT devices takes advantage of both Matrix Interactive and each partner’s unique analytic technology. IP cameras and devices are easily configured within Matrix Interactive. Upon an event, the event is first sent to DICE’s server cloud Gate Keeper, which eliminates the amount of traffic to the partners. The pertinent events are then sent to the appropriate partner, which then analyzes the event in real time and then sends back the verified alarm to Matrix to then send to the central station operator. Matrix Interactive utilizes an event system flow like an alarm system, using virtual video zones. Subscribers can even arm and disarm the video zone.

With this program, the industry will realize access to the growing marketplace of video service solutions, unlock new revenue opportunities, and have a competitive edge in accelerating their customers’ digital transformation with enhanced security and better customer experiences.

The growing list of video and IoT analytic premium partners includes Actuate, Calipsa, Cawamo, Corsight, IronYun, M2M, Rhombs, Sentry AI, and Speco. Each of the partners will have information on integration with Matrix Interactive at their ISC West Booth, including postcards and brochures. There will be a QR code link to a landing page explaining more about Matrix Interactive, the analytic technology of each partner and the benefits of the integration and partnership.

“Our new global partner program is a game changer, which offers significant value and will maximize our partners’ ability to take advantage of Matrix Interactive’s solutions,” added Lupo.

For more information on DICE Corporation, visit or call 989-891-2800.

Porter to Serve as New Dealer Development Manager for DMP

DMP is pleased to welcome Darin Porter to the West Sales team as Dealer Development Manager for the Southwest. Dealers across Utah, Colorado, Arizona and New Mexico can look to Darin for ongoing service and support.

“We’re excited for Darin to represent DMP in the Southwest,” said Jeff Spatz, Director of Sales for the West. “He’s bringing a lot of knowledge to our team and I know he’ll be a great fit for DMP.”

Darin will contribute 15 years of industry experience to his new position. Starting with residential systems, he eventually graduated to small business and large commercial systems.

“My first introduction to DMP was through the glass keypad,” said Darin. “Once I started using DMP products, I knew they were a quality company. I appreciated the integrity and their commitment to both customers and products.”

Contact Information:
Darin Porter | Dealer Development Manager – Southwest
Office: 417-849-8135 Ext. 5172
Direct Cell: 928-499-5625