NAPCO Security Technologies Announces Four New Regional Sales Manager Appointments

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NAPCO Security Technologies is pleased to announce the appointment of four new Regional Sales Managers, strengthening the company’s sales leadership across key territories. These strategic additions reinforce NAPCO’s commitment to expanding market presence and delivering exceptional support to its partners and customers in Intrusion, Commercial Fire, & Access Control.

Edwin Paiz – Regional Sales Manager, Florida Territory (NAPCO Division)
Edwin Paiz joins NAPCO as Regional Sales Manager for the Florida territory within the NAPCO Division. In this role, Edwin will be responsible for driving sales growth, supporting distribution partners, and expanding customer relationships throughout the region. Edwin will report to David Sperber. His industry experience and strong customer-focused approach position him to make an immediate impact in this key market.

Jason Summers – Southeast Regional Sales Manager (NAPCO Division)
Jason Summers has been appointed Southeast Regional Sales Manager for NAPCO Security Technologies. Jason will oversee sales operations across the Southeast region, working closely with dealers, integrators, and distributors to grow market share and strengthen brand presence. He will also report to David Sperber. Jason brings a wealth of experience and a proven track record of success in regional sales leadership.

Clayton Shelander – Regional Sales Manager, Mid-Central Territory (NAPCO Division)
Clayton Shelander has been appointed Regional Sales Manager for the Mid-Central territory within the NAPCO Division. Clayton will focus on driving sales and supporting customers across commercial fire and intrusion solutions in the region. He will report to Troy Bonanno. Clayton brings valuable industry knowledge and will play an important role in strengthening NAPCO’s presence in the Mid-Central market.

Curtis Boardman – Northeast Regional Sales Manager (NAPCO Access Pro Division)
Curtis Boardman joins the NAPCO Access Pro Division as Northeast Regional Sales Manager. In this position, Curtis will lead sales efforts across the Northeast territory, focusing on expanding adoption of NAPCO’s access control solutions and supporting key partners. Curtis will report to Rob Etmans. His expertise in access control and regional market dynamics will be instrumental in driving continued growth.

“We are excited to welcome Edwin, Jason, Clayton, and Curtis to the NAPCO Security Technologies team,” said Stephen Spinelli, SVP of Sales. “Each brings valuable experience and energy that will help us continue to strengthen our relationships with customers and partners while accelerating growth across these important regions.”

These appointments reflect NAPCO’s ongoing investment in top talent and its commitment to providing industry-leading solutions backed by strong regional support.

Holly Borgmann of ADT to Receive Prestigious Moody Award for Leadership in Advancing Alarm Management and Public Safety Policy

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Smiling woman in professional attire portrait.Holly Borgmann, Vice President of Government Affairs at ADT and former Board Member of the Security Industry Alarm Coalition (SIAC), has been selected to receive the prestigious William N. Moody Award at the Electronic Security Expo (ESX) 2026, on June 2nd during the SIAC reception at the Irving Convention Center in Irving, Texas.

The Moody Award is presented annually to an individual who demonstrates a passion for advancing positive alarm management and best industry practices.

“During her time as a board member, Holly’s leadership, expertise, and unwavering commitment to our industry made a lasting impact on alarm management and public safety policy,” said Grady Medcalf, SIAC Board Chairman. “During her service as a SIAC Board Member, she always helped focus our discussions with out of the box thinking and by asking tough, thoughtful questions as SIAC navigated the complex, evolving landscape of law enforcement relationships and government affairs. Her ability to help bring stakeholders together and drive meaningful outcomes exemplifies the spirit of the Moody Award.”

Borgmann has played a significant role in shaping public policy affecting the electronic security industry through her leadership at ADT and active involvement in key industry organizations. She has served in leadership roles with the Security Industry Association (SIA) and the Electronic Security Association (ESA), where she has been a strong advocate for policies that support innovation, public safety, and effective collaboration between the alarm industry and law enforcement.

“Holly is widely respected across the industry for her deep understanding of legislative and regulatory challenges and her ability to translate that knowledge into effective advocacy,” said Steve Keefer, Executive Director of SIAC. “Her contributions to SIAC have been invaluable, particularly as we address critical issues such as alarm management, police response, and strengthening partnerships with public safety agencies. She brings clarity, foresight, and a collaborative approach that benefits the industry.”

“I am truly honored to receive the Moody Award,” said Borgmann. “It has been a privilege to work alongside the dedicated SIAC team and so many other dedicated professionals across the industry to advance policies that enhance public safety and strengthen the relationship between alarm companies and law enforcement. I remain committed to supporting efforts that ensure our industry continues to serve and protect communities effectively.”

About the William N. Moody Award

The William N. Moody Award was established in 2004 by the SIAC Board of Directors to recognize those who embody Bill Moody’s dedication to alarm management issues. The award honors individuals who reflect attributes that include integrity, fairness, and perseverance in the face of adversity.

About SIAC

SIAC represents one voice for the electronic security industry on alarm management issues communicating solutions and enhancing relationships with law enforcement. SIAC is comprised of four major North American security associations: the Canadian Security Association (CANASA), Security Industry Association (SIA), The Monitoring Association (TMA), and the Electronic Security Association (ESA). For more information, visit www.siacinc.org.

Celebrating Our Volunteers During Volunteer Month

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April is Volunteer Appreciation Month, and we’re proud to recognize the members who strengthen our professional community every day.

Across TMA, volunteers share their time, expertise and leadership – serving on committees, mentoring peers, and helping guide our work. Your contributions drive our growth, deepen our impact, and create meaningful opportunities for members and their companies.

Volunteering at TMA is about more than giving time; it’s about building connections and strengthening our industry together. We’re grateful for the commitment and leadership that each of our volunteers bring to this community.

To all who serve, thank you. Your efforts make a lasting difference.

Our gratitude to our Board of Directors and Committee Leaders:

Board of Directors

President
Alan Gillmore IV, Gillmore Security Systems Inc.

Vice President
Daniel Oppenheim, Affiliated Monitoring

Vice President
Mike Picciola, ADT, LLC

Vice President
Wes Usie, Guardian Alarm Systems

Secretary
Justin Bailey, Becklar

Treasurer
Shannon Woodman, Washington Alarm

Immediate Past President
Steve Butkovich, CPI Security

Special Advisors to the President

Jau Hauhn, Hauhn & Associates
Morgan Hertel, Rapid Response Monitoring
Pam Petrow, Vector Security

Directors
Caroline Brown, Security Central
David Charney, Everon
Chet Donati, DMC Security Services, Inc.
Jack Doyle, Doyle Security Systems, Inc.
Scott R. Elkins, Zeus Fire and Security
Richard Flores, Puget Sound Energy
Mark Hillenburg, DMP
Brandon Niles, Acadian Monitoring Services, LLC
Stanley Oppenheim, DGA Security Systems, Inc.
Mark Miller, Johnson Controls Security (JCI)
Joseph Pereira, Securitas Technology
Joey Rao-Russell, Kimberlite Corporation dba Sonitrol
Tim Westphal, Bay Alarm Company

TMA Committee Leaders

AICC
Tiffany Garlaza, ADT, LLC
Sascha Kylau, Jadugar

Associate Member Council
Mark Hillenburg, DMP
Jennifer Holloway, CIBC

Bylaws
Chet Donati, DMC Security Services, Inc.
Jay Hauhn, Hauhn & Associates

Compliance Community
Kate Fisher, Compliance Management Solutions, LLC
Tommy Whisnant, CPI Security

Education
John Brady, TRG Associates Inc.
Brandon Niles, Acadian Monitoring Services, LLC

Ethics
Jau Hauhn, Hauhn & Associates

Five Diamond
Caroline Brown, Security Central
Jeff Cohen, Quick Response
Ralph Sevinor, Wayne Alarm Systems

GSOC
Richard Flores, Puget Sound Energy
Randy Rickert, Thrivent Financial

Government Relations
James Marcella, AXIS Communications
Tommy Whisnant, CPI Security

Marketing and Communications
Brandon Freedman, Wayne Alarm Systems
David Morgan, Security Dealer Marketing

Membership Development and Retention
Jack Doyle, Doyle Security Systems, Inc.

NextGen
Amy Becht, Vivint
Jessica Lambert, Becklar

Standards
Morgan Hertel, Rapid Response Monitoring

Surveillance Video and Verification
David Charney, Everon
Wes Usie, Guardian Alarm Systems

Technology
Stephen Kovacsiss, Radionix
Matt Narowski, Security Central

If you’re interested in getting more involved, we encourage you to explore volunteer opportunities within TMA. Whether you can contribute a few hours or take on a leadership role, your involvement helps us strengthen our network and support the success of professional monitoring.

Kat Tallman Named Executive Vice President at COPS Monitoring

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COPS Monitoring today announced that Kat Tallman has been named Executive Vice President of Software and Technology, expanding the leadership of a respected executive whose deep experience across operations and technology will help strengthen innovation, support dealers, and enhance the service that protects their customers.

Tallman began her career with COPS in 2000 as an alarm dispatcher and built her leadership foundation from the monitoring center floor upward. Over the years, she advanced through a series of increasingly important roles, including Floor Supervisor, Dealer Support, Dealer Support Manager, Shift Manager, Special Projects Site Manager, and Director of Special Projects. Her career path reflects both the depth of her experience and the breadth of her understanding of the company’s operations, the needs of its dealer partners, and the evolving demands of the alarm industry.

During her time in Operations, Tallman led a specialty division that functioned as a central within a central, overseeing the monitoring operation for a dedicated segment monitoring division. In that role, she was responsible for the full scope of the operation, including staffing, hiring, team leadership, shift management, technical support for the platform, and dealer support for the customer. She managed that highly specialized area for approximately eight years, giving her uncommon experience in both frontline execution and complex operational leadership.

As the company grew, Tallman became a key contributor to major strategic initiatives across the business. She worked on special projects related to acquisitions, helped migrate a billing of 250,000 accounts to the company’s proprietary platform, and supported many acquisitions and line swings into COPS. That combination of operational knowledge and cross-functional experience helped position her to move into technology leadership, where she became Director of Software Development and served as project manager for the Generations Software Development team, and later VP of Proprietary Software Development

In these positions, Tallman leveraged her broad understanding of the business to successfully lead technology initiatives from initial concept to final implementation, benefiting both internal teams and external clients. Her hands-on experience with the Dice and Manitou monitoring platforms, along with several generations of COPS’ proprietary software, provided her with deep insight into monitoring center operations and the critical systems that power them.

In her new role as Executive Vice President, Tallman will oversee a broader technology and operational portfolio that includes existing software development for Generations and MPower, network infrastructure and integrity, network security, and vendor and product integrations, including APIs. Her responsibilities now extend across teams supporting technology in multiple facilities and locations, encompassing approximately 20 professionals and reflecting a significant expansion in scope and leadership impact.

“Kat’s promotion reflects the kind of leadership that can only be built through experience, credibility, and results,” said Jim McMullen, President and Chief Operating Officer, COPS Monitoring. “She understands our business from the inside out, from the monitoring floor to complex technology initiatives, and she brings a rare ability to connect operational needs with technical execution. That makes her exceptionally well-positioned to help lead COPS forward.”

Tallman’s promotion strengthens COPS Monitoring’s ability to continue investing in technology, supporting dealers, and delivering the reliability and performance their customers depend on when it matters most. Her career also reflects the company’s longstanding commitment to developing leadership from within and recognizing individuals who combine deep institutional knowledge with the ability to help shape the future.

With more than two decades of experience across both operations and technology, Tallman brings a perspective that is both practical and strategic. Her leadership will help ensure that COPS continues to advance the systems, infrastructure, and integrations that support dealers while reinforcing the quality and consistency of the service delivered behind them.

Elite Appoints New Chief Revenue Officer to Accelerate Strategic Growth

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Elite Interactive Solutions, the industry pioneer in remote video guarding and real-time crime prevention, has named Peter Hargittay as its new Chief Revenue Officer. He brings more than 25 years’ experience designing revenue systems that align marketing, sales, partnerships and customer success.

Hargittay’s background spans branding, demand generation, enterprise sales, partner ecosystems, and post-sale organizations. As CRO for Elite, he will be responsible for all revenue-generating processes, aligning sales, marketing, customer success, and revenue operations to drive growth.

“We are delighted to welcome Peter as CRO at a vital moment in Elite’s journey. As the company enters its next phase of growth, we are at an inflection point that demands disciplined leadership and execution, and a vision for scalable growth,” says Elite CEO Michael Zatulov. “This appointment reflects our commitment to strategically scaling the organization, strengthening our go-to-market capabilities, and accelerating revenue performance. Peter’s demonstrated success as a cross-functional operator equally adept at brand, pipeline and customer ownership will serve this mission well.”

Hargittay’s most recent and longest association was with Intellect, a leading provider of quality management solutions with an AI platform enabling quality and regulatory compliance teams to automate critical quality processes, such as CAPAs, audits, document control, and supplier management. His roles there included Chief Marketing Officer, VP of Business Development, SVP of Sales and Chief Customer Officer.

“My approach springs from a full customer lifecycle perspective — including acquisition through retention, expansion, and advocacy. I favor an account-based experience that aligns marketing, sales, and customer success around shared account ownership to increase net revenue retention and expansion,” says Hargittay. “I am excited to apply my skills and join the winning team at Elite, whose innovative approach to crime prevention has paced the remote guarding industry and is transformative to security overall.”

Hargittay spent nearly 14 years with Intellect, which included delivering record revenue growth through building data-driven systems, high-impact marketing and SDR/BDR teams, and a partner ecosystem. His other previous positions include executive roles with PeopleSupport, Aegis Ltd. and Arise Virtual Solutions. Hargittay is based in the Los Angeles area, along with his wife and two sons, ages 15 and 11.

Telguard Announces TG 7FX Sole Path Fire Communicator for Commercial Fire Applications

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Telguard, a trusted leader in alarm communications, today announced the upcoming availability of the TG‑7FX Sole Path Fire Communicator, a streamlined cellular solution designed to support reliable signal delivery for commercial fire alarm systems.

Built for straightforward installations and broad compatibility, the TG‑7FX delivers exactly what commercial fire applications require: dependable connectivity, universal panel support, and compliance with key fire signaling standards. Designed to be installed inside a UL Listed enclosure and powered directly from the fire panel’s auxiliary output, the TG‑7FX eliminates the need for added outlets or electrical work, helping simplify deployments across a wide range of fire installations.

The TG‑7FX replaces traditional landlines with LTE cellular service and supports either AT&T or Verizon networks, giving dealers flexibility based on regional coverage needs while introducing a more cost‑efficient option within Telguard’s fire communicator lineup. Using a single DACT connection, the communicator interfaces with virtually any fire panel equipped with a dialer and transmits signals to any central station using commonly supported formats, including CID, SIA, Pulse (4×2, 3×1), Radionics (IIe/3a2,4), and DMP.

“TG‑7FX was designed to meet the everyday needs of commercial fire installations with a focused and simple approach,” said George Brody, President of Telguard. “It delivers the same Telguard reliability, compliance, and support customers expect, in a streamlined communicator built for entry level and economical applications.”

The TG‑7FX is UL 864 Listed for use in a UL 864 Listed enclosure certified, reinforcing its suitability for commercial fire signaling applications. Compact in size and efficient in power consumption, the communicator is engineered to integrate seamlessly into existing fire system designs.

The TG‑7FX joins Telguard’s comprehensive portfolio of fire alarm communicators, alongside intrusion and residential solutions, offering dealers the flexibility to select the right communicator for each application.

TG‑7FX Features:

  • LTE sole path cellular communicator for commercial fire systems
  • Supports AT&T or Verizon LTE service (model dependent)
  • Universal compatibility with most fire panels
  • Installs in a UL Listed enclosure; powered by panel auxiliary output (12 or 24 VDC)
  • UL 864 Listed for commercial fire signaling
  • Backed by Telguard’s industry‑leading technical support

The TG‑7FX is now available for pre‑order, with general availability expected in June this year.

For additional product details or to place a pre‑order, visit www.telguard.com/product/tg-7fx

For more information, please visit https://www.telguard.com

Vector Security, Inc. Hires David G. Smith as Chief Financial Officer

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Enter TMA's 2026 Awards with a deadline of April 3, 2026.Vector Security, Inc., a leading provider of intelligent security and automation solutions tailored to residential and business customers, has hired David G. Smith as Chief Financial Officer.

In this role, Dave serves as a key member of Vector Security’s executive leadership team, overseeing the company’s financial strategy and operations. His responsibilities include financial planning and analysis, accounting and reporting, budgeting, treasury, capital allocation, risk management, and banking relationships.

With more than two decades of financial leadership experience, Dave most recently served as CFO at Protein Bar Holdings, LLC, where he led comprehensive financial strategy and value creation initiatives.

“Dave’s ability to align financial strategy with enterprise growth makes him a strong addition to our leadership team,†said Pamela J. Petrow, President and CEO of Vector Security. “As we focus on disciplined growth, operational excellence, and long-term value creation, his leadership will play a critical role in supporting our strategic priorities, and positioning the company for continued success.â€

Meg DiVito Promoted to Director of Marketing

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Enter TMA's 2026 Awards with a deadline of April 3, 2026.DMP announced that Meg DiVito has been promoted to Director of Marketing. In this role, DiVito will be responsible for leading the marketing team’s operational execution, partnering with DMP’s executive management group in developing the company’s multi-year channel, product and communications strategy.

DiVito brings more than a decade of marketing leadership, including nearly two years with DMP. As Product Marketing Manager, she introduced new campaign channels, implemented innovative marketing strategies and helped streamline communication across engineering, product management, sales and marketing, while developing key messaging designed to resonate with multiple target audiences.

“I’m incredibly proud of the work our team has accomplished over the past two years and grateful for the opportunity to lead such a talented group,†said DiVito. “I look forward to developing strategies that strengthen DMP’s position as the choice for professionals, enabling our dealers to elevate their brands and stand out in a competitive market.â€

“For those of us who work with Meg already, we have nothing but pure excitement and confidence around the contributions she makes daily,†said Ken Francis, Executive Vice President of Video Solutions. “She is highly creative, capable and drives results at every opportunity.â€

Contact Information:
Meg DiVito | Director of Marketing
800-641-4282
Email: MDiVito@DMP.com

Immix and RAD Win SIA New Product Showcase Award for “SARA Alive Operating Inside Immix”

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Immix, a leading provider of software for commercial monitoring centers, and Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc. (AITX), today announced that “SARA Alive Operating Inside Immix†has been named a winner in the Commercial Monitoring Solutions category at the Security Industry Association (SIA) New Product Showcase (NPS) Awards at ISC West 2026.

This recognition builds on the ongoing collaboration between Immix and RAD, which began with the development of a feature-rich, device-level integration designed to deliver greater visibility, control, and real-time context to monitoring center operators. That foundation has since evolved to support more advanced capabilities, including the ability for SARA Alive to operate directly within the Immix platform and execute monitoring tasks in real time.

Enter TMA's 2026 Awards with a deadline of April 3, 2026.Monitoring centers today face increasing pressure from fluctuating event volumes, staffing variability, rising operational costs, and an expanding threat landscape. This award highlights a growing need for solutions that improve performance, consistency, and scalability while preserving the flexibility required to support a wide range of operational models.

“It’s meaningful to see this recognized by the industry, especially given how thoughtfully monitoring centers approach change,†said Chris Brown, CEO of Immix. “Our customers are navigating real operational challenges every day, and they need solutions that give them flexibility in how they adapt. This is about enabling them to evolve at their own pace – introducing automation where it makes sense, while maintaining the level of human involvement they expect.â€

SARA Alive Operating Inside Immix represents the next phase of this collaboration. By interacting directly with the Immix user interface, SARA is able to execute monitoring tasks in real time, including alarm review, verification, engagement, and escalation. This allows routine, process-driven events to be handled with speed and consistency, while enabling human operators to remain focused on higher-risk and more complex situations.

“The real challenge isn’t introducing automation – it’s doing it in a way that aligns with how monitoring centers already operate,†said Mark Kenna, CTO of Immix. “By leveraging an API-less integration model, SARA can be deployed into existing environments much like onboarding a new operator, without requiring infrastructure changes. This makes it a practical and controlled way for customers to adopt automation without disruption.â€

The evolution of this solution has been supported by deeper integration of RAD’s devices within the Immix platform, enabling enhanced capabilities such as live video access, audio interaction, and device-level control. These features provide operators – and now SARA – with the context and tools needed to take meaningful action during an event.

“Our industry has spent years talking about automation inside the monitoring center,†said Steve Reinharz, CEO/CTO and founder of AITX and RAD. “SARA Alive operating inside Immix demonstrates what that looks like in practice – handling real monitoring tasks with speed and consistency. This recognition reinforces the role automation can play in helping organizations scale their operations while supporting the people responsible for critical decisions.â€

By combining Immix’s monitoring platform with RAD’s AI-driven capabilities and device ecosystem, the solution delivers measurable operational benefits, including:

  • Improved performance and throughput
  • Consistent, SOP-driven execution of routine events
  • Greater operational resilience in the face of fluctuating activity
  • More effective use of human operators for higher-risk incidents

The SIA New Product Showcase Awards, presented annually at ISC West, honor innovative security products, services, and solutions across multiple categories. The Commercial Monitoring Solutions category recognizes technologies that enhance monitoring operations and response capabilities.

 

TMA Standards Chair Heads ISC West Panel on ANSO/TMA-ATN-01

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Enter TMA's 2026 Awards with a deadline of April 3, 2026.TMA Standards Committee Chair Morgan Hertel, Rapid Response Monitoring, facilitated an educational session at ISC West in Las Vegas on Tuesday, March 24th on TMA’s newest ANSI standard – Active Threat Detection Standard (TMA-ATN-01). The session highlighted how implementing the standard can increase efficiency, accuracy, and speed for monitoring centers and responding agencies in an active threat event.

The presentation panel also featured Mike Picciola, ADT; Megan Bixler, RPL, CPE, APCO International; and Richard Onofrio, Shooter Detection Systems (pictured here). All contributed to the development of the standard, which was released in 2025.
Learn more TMA-ATN-01 and download the standard at https://tma.us/standards/tma-atn-01/.