Creenan, Amherst Alarm, Elected Security Industry Alarm Coalition Chairman

Tim Creenan, founder and Vice President of Amherst Alarm and a long-time leader in the field of electronic security, has been elected chairman of the Security Industry Alarm Coalition (SIAC).

SIAC is comprised of four major North American security associations–Canadian Security Association (CANASA), Security Industry Association (SIA), The Monitoring Association (TMA), and the Electronic Security Association (ESA). Tim serves as the ESA representative on the board.

SIAC represents one voice for the electronic security industry on alarm management issues by communicating solutions and enhancing relationships with law enforcement.

“Tim’s unanimous selection reflects his commitment to SIAC’s mission and breadth of experience and leadership in our industry,” said outgoing chairman Kirk MacDowell.  “As treasurer, Tim demonstrated exceptional leadership as the finance chair steering the financial ship with precision and securing a solid foundation for the future.”

“Working with Kirk and our other board members has been a privilege,” said Creenan. “We will continue to move forward on our path of grooming the next generation of experts on our law enforcement liaison team and enhancing the fund-raising efforts to support SIAC’s important mission.

“While SIAC has had a great deal of success promoting the Model Alarm Ordinance in communities throughout the country, there are still many opportunities as we help promote the TMA AVS-01 standard, ASAP-to-PSAP and other technology to reduce unnecessary dispatches,” said Stan Martin, SIAC Executive Director.

Tim started in the electronic security field in 1975 working for a large locally owned security firm. Tim earned a degree in electronic engineering at State University College at Buffalo. In 1984 Tim and his wife founded Amherst Alarm, Inc., which today has more than sixty-five employees serving the Western New York market. Amherst Alarm is the recipient of the prestigious Police Dispatch Quality Award (PDQ). In March 2023, Amherst Alarm became part of the Pye-Barker Fire Safety family of companies.

Tim’s involvement in the industry associations began with the Western New York Electronic Security Association, where he served as Secretary, President and Past President. He has also served the New York State Electronic Security Association, as Secretary, Treasurer, Vice President, and President- during two different terms. He is currently Chair of the association’s Legislative Committee and was instrumental in leading the association’s efforts in reforming the enforcement policies of New York State’s alarm installer license. On the national level, he has served as chairman of the Election Committee of the Electronic Security Association, the Government Relations Committee, Governance Task Force and as member of the Board of Directors as the New York State Electronic Security Association representative. And is a past Board member of the Electronic Security Association. He is also involved in SIAC – Security Industry Alarm Coalition as a member of the board of directors as Treasurer.

In 2018, Tim was inducted into the Security Sales & Integration’s Hall of Fame.

Tim’s concern for the industry and public has kept him focused on reducing false alarms. This has led to Amherst Alarm’s certification in and his personal involvement in the Installation Quality (IQ) Board program, where he served as Treasurer, Chairperson and is currently board member.

DMP Releases XF6 Series Fire Control Panels

Digital Monitoring Products (DMP) announces the release of a 24V standalone fire panel. The XF6 is an addressable and wireless fire control panel, equipped with network and optional cellular communications. With a commercial UL fire-rated wireless offering, the XF6 Series can support up to 500 wireless devices.

“The XF6 is an extremely flexible and capable fire system. When combined with the 1100 Series Two-Way Wireless, you get a system that’s easier than ever to install—without losing any features or functions,” said Aaron McGhee, DMP’s product manager of control panels. “This exciting new product stands by our commitment to offer innovative solutions that provide business efficiencies and RMR opportunities.”

 

Benefits include:

  • Advanced Fire Monitoring – Real-time alerts and accurate detection to ensure early response and minimize potential damage.
  • Free Network Communication & Optional Cellular – Facilitates an easy integration into existing fire alarm monitoring centers. Plus, dealers receive free network communication.
  • Powerful Solution – Equipped with a 24V power supply.
  • Rock Solid Reliability – 100% of DMP products are quality tested before shipping.
  • The Path Advantage – No NOC communication eliminates potential points of failure. Every alarm message goes straight to your monitoring station.
  • Trusted Wireless – Affordable, commercial UL fire-rated wireless panels that can support up to 500 devices. 900 MHz spread-spectrum Two Way WirelessTM is tried and true.

“This new, standalone fire panel answers the call dealers have been asking for,” said Joe Gies, director of marketing. “This panel is compatible with other DMP products, including backward compatibility. It offers an intuitive graphic keypad and plenty of power for synchronized horns and strobes. It’s a fully wireless system for simpler, faster installations with reduced labor time and cost.”

The XF6 Series evolved from a long line of reliable panels, suitable for commercial and industrial applications. End users can manage their XF6 through the easy-to-use graphic touchscreen annunciator built into the front of the enclosure. The new panels are compatible with all DMP fire-related products and accessories.

Learn more at DMP.com/XF6Series

TMA Dispatch – Winter Issue Released

The winter issue of the TMA Dispatch is now available for online reading and download.

This issue’s cover story reviews the year’s highlights in TMA programs such as ASAP-to-PSAP and key initiatives like standards. Catch up and learn how you can get involved in the New Year! Volunteering on a committee is a great way to meet other TMA members and to giveback to the industry.

Our guest column explores how AI and ML is being used to boost video for monitoring centers. See how these new technologies are impacting our industry.

Get to know a bit more about our new president and his plans for his tenure in the President’s column.

Interested in submitting an article? Advertising? Contact communications@tma.us for details.

Allie Turman to Serve Florida as New Dealer Development Manager

DMP  welcomed Allie Turman to DMP as Dealer Development Manager for Florida. She will provide ongoing service and support to DMP’s dealers in that area.

Turman began her career in marketing with Fleenor Security Systems in Johnson City, Tennessee. She then moved to manufacturing sales, focusing on HVAC and security equipment for two years.

“What first drew me to DMP was how highly dealers spoke about the company. With each individual I asked, I only received positive testimonies regarding DMP and the individuals that worked there,” said Turman. She learned more about the company and found that the culture and values closely align with her own.

With five years in the security industry, Turman brings valuable experience to her new role. Working for an integrator that purchased and installed DMP commercial products makes her well-prepared to serve DMP dealers.

 

Woodman, Former Washington Alarm President, Passes

We are saddened to inform you of the passing of John Woodman, former president of Washington Alarm and TMA Board of Directors member. A pivotal figure within the alarm industry, John passed away on Wednesday, November 22nd. 

John’s journey with Washington Alarm began in 1962, building upon the foundation laid by his father in 1943. His extraordinary dedication, coupled with a unique and indomitable spirit, propelled a modest fire extinguisher company into becoming Washington Alarm, now recognized as the 55th largest in the nation. His impact was profound and lasting. 

In 2012, John transitioned leadership of his company to his daughter Shannon Woodman, fulfilling his dream of passing Washington Alarm to the third generation of the Woodman family. A dedicated volunteer leader herself, Shannon currently serves on TMA’s Executive Committee as Treasurer.  

Please keep Shannon and her extended family in your thoughts and prayers as they mourn John’s passing.

Telguard Wins 2023 TMA/SSN Diversity, Equity, and Inclusion Award

TMA President-elect Steve Butkovich and Security Systems News Editor Cory Harris presented the 2023 TMA/SSN Diversity, Equity, and Inclusion Award to Telguard President George Brody and Sr. Director of Technical Service Daniel Rosales at the 2023 Annual Meeting on November 7th in Maui, Hawaii. The award was established in 2021 to raise industry awareness of the importance and value of being a diverse and inclusive industry.

“Inclusion and diversity are not just buzzwords for us; they are the cornerstones of the corporate culture at Telguard. This recognition isn’t just a testament to our efforts, but to our collective commitment towards creating a workplace where everyone feels valued, respected, and empowered. This achievement is a reflection of the hard work of every team member, the leadership’s unwavering commitment, and the spirit of collaboration that defines our organization.  We believe that diverse perspectives and backgrounds fuel innovation, enhance creativity, and drive better business outcomes. It’s not about meeting quotas; it’s about embracing differences and harnessing the unique strengths each individual brings to the table,” stated George Brody, President of Telguard.

View Acceptance Message

Telguard, a brand of Telular Corporation, provides industry-leading security and life safety technologies to independent security dealers for commercial and residential markets.  Telguard combines devices, communications, video, interactive service and alarm processing into turnkey systems for monitoring intrusion and fire systems without a traditional landline. Telguard offers the industry’s most versatile platform, outstanding solutions, and first-class technical-customer service. Telular Corporation is a business unit of AMETEK Inc. AMETEK Inc. (NYSE: AME) is a leading global manufacturer of electronic instruments and electromechanical devices with annualized sales of approximately $5 billion. 

TMA 2023 Achievement Highlights

The value of TMA Membership is demonstrated with a 92%+ renewal rate and 91%+ retention rate for 2023! Many thanks to each of you! With your support and participation, TMA has advanced the following initiatives over the past year:

  • TMA standards were approved by ANSI to be under continuous maintenance in May of this year. This will facilitate keeping our standards updated as our industry’s needs changed.
  • TMA’s Alarm Validation Standard (TMA-AVS-01), which computes an intrusion alarm scoring to share with public safety based on what is occurring at a protected premise, is now an ANSI standard. TMA and PPVAR collaborated to develop training content for both monitoring center operators and public safety. TMA’s training will include three AVS-01 operator training modules. TMA also set-up a dedicated domain and published an influential white paper to drive industry collaboration and encourage adoption of the AVS-01 standard.
  • The ASAP-to-PSAP service continues its exponential growth this year, with 135 active ECCs and plans to reach 140 by year-end. ASAP now covers over 15% of the US population, that’s over 50,000,000 people nationwide!
  • The 2023 Mid-Year Meeting was delivered virtually over the course of three days in April. Session topics covered business development best practices, cybersecurity, media relations, legal affairs, tech advancements and notable leadership and industry trends.
  • This year, TMA’s OPSTech program was held in Lafayette, LA where we elevated our meeting experience by holding the event at host-company Acadian Monitoring’s ambulance training school instead of a hotel, enriching our program with on-site tours, interactive workshop, and targeted breakout discussions. The new extended engagement platform meant that only 8 of the 12 sessions could be offered virtually.
  • A comprehensive upgrade of TMATraining.org has streamlined the process for training managers to bulk-purchase courses, monitor student progress, and navigate the electronic catalog, further enhanced by a partnership with The CMOOR Group to provide TMA members with discounted access to a state licensing tracking tool.
  • Since January 1, 2023, we have sold nearly 1,700 online Operator Level 1 & 2 Courses, with over 1,453 students having successfully completed courses.
  • TMA continues to work closely with the Alarm Industry Communications Committee (AICC). AICC has been very busy advocating for the industry in numerous states’ versions of Right to Repair legislation, protecting our members from having critical security information from being publicly disclosed.  Other issues include Ban the Box, FTC’s Negative Option, and many others.
  • TMA has re-established two new Committees: TMA’s Government Relations (GR) and the Compliance Committee. Both committees have already been very busy even though they restated a few months ago. The GR Committee will work hand-in-hand with the AICC and with the GR Committees of other industry organizations.
  • Proudly celebrating the achievement of 109 Five Diamond Designated companies, a testament to our unwavering commitment of excellence and quality in our industry. Five Diamond designated companies are a true reflection of our commitment to unparalleled quality and service.
  • The NextGen group continued with its well-received Meet Your Mentor To date, co-chairs Ryan Brady and Jessica Lambert have conducted 11 video interviews with respected industry leaders. Stay tuned for more to come!
  • TMA launched the Louis T. Fiore Electronic Communications Scholarship in late 2022 to honor Mr. Fiore’s enduring contribution to the alarm industry and the Alarm Industry Communications Committee (AICC). The scholarship is intended to promote careers in electronic communications. Applications for the first presentation are now being accepted.
  • The 2023 TMA/SSI Marvel Award, in partnership with Security Sales and Integration magazine (SSI) was awarded to National Monitoring Center (NMC). The 2023 TMA/SDM Excellence Awards drew a combination of entries from small-to-medium and enterprise-sized member companies. 2023 winners included: Monitoring Center of the Year – Enterprise: CPI Security; Monitoring Center of the Year – SMB: Statewide Security; Monitoring Center Manager of the Year: Fiore Ayala, Rapid Response Monitoring; Monitoring Center Operator of the Year: Samantha Marzili, COPS Monitoring; and Monitoring Center Support Person of the Year: Brian DeCarlo, Rapid Response Monitoring. The application period for the 2024 awards opens Oct. 15, 2023.
  • TMA has published the spring and summer issues of TMA Dispatch magazine and 38 issues of TMA Signals weekly e-newsletter. Engagement in TMA’s social media communities, which include LinkedIn, Facebook, and Twitter, have continued to grow in 2023.
  • TMA continues to issue certificates for the FirstNet National Public Safety Broadband Network (NPSBN), with 54 companies participating in the program and 48 certificates issued so far this year.
  • TMA’s Installation Quality Certification Program “IQ Certification,” the only quality control program for installations, maintenance and service of electronic security systems is growing with 14 IQ-certified companies.
  • Earlier this year we launched a new member portal InfoHub and database, which vastly improves the member experience. Stay tuned for continued updates and additions to member resources.
  • TMA’s Board for Directors has approved the new dues structure proposed by the Membership Committee and TMA staff. The new structure is based on methodology that standardizes annual dues levels and dues increases. The revised structure ensures that the same standard is applied across similar membership categories. We are confident that it has resulted in positive changes for all current and future members. View the new structure HERE.

TMA acknowledges and thanks our many volunteers; your efforts allow us to succeed in elevating the professional monitoring industry. With your continued support and engagement, we look forward to another productive year.

The CMOOR Group Appoints Erika Banks as Relationship Development Strategist

The CMOOR Group has hired Erika Banks as the company’s Relationship Development Strategist.

In her new position, Banks will develop and execute strategies to drive new business growth and expand market share within the industry. She will also foster strong relationships with current and future clients to understand their needs and challenges and to provide tailored solutions.

In addition, Banks will conduct in-depth product education sessions for clients, manage pipeline development to consistently drive revenue growth, ensure seamless implementation and delivery of services to clients, and attend industry and associations events.

Banks will be involved in all of The CMOOR Group divisions including SecurityCEU.com, ShowMYBadge.com, the SUTRA Learning Management System, License Consulting, Custom Content, and the Obsequio Compliance Management System.

Banks comes to The CMOOR Group with a vast depth of experience. Previously, she worked with Logic Monitor as a senior business development representative. During her tenure at Alaska Airlines, she held concurrent titles as customer success leader, vendor airline trainer, and ground security coordinator. Her accomplishments encompassed enhancing client experience by implementing efficiency and coordinating passengers’ safety.

In addition to consumer relations, Banks also executed security capabilities, which included foreign currency investigations to track client wire transfers to ensure the banks’ and clients’ integrity.

“Erika is just the person we needed at The CMOOR Group,” said Connie Moorhead, CEO of company. “She is much more than a salesperson. Erika adds a strong focus on customer relationships in the sales and after-sales processes. She has a passion and commitment for her work as well as serving our customers and the industry.”

“I am thrilled to be joining such an esteemed company that prides itself on exceptional training and services,” added Banks. “My career has been focused on building relationships, and I look forward to continuing that tradition by providing that service to The CMOOR Group’s current and future customers.”

Banks may be reached at 502-744-0506 or by email at erika.banks@cmoor.com.

For more information on The CMOOR Group and its divisions, visit www.cmoor.com or www.SecurityCEU.com.

Axis Breaks Ground on New Facility in Lund, Sweden

Axis Communications announced it has broken ground on a new company facility called Opera, located in Lund, Sweden.

Opera “is designed to be a dynamic space that blends functionality, sustainability, and employee well-being, reflecting Axis growth ambitions and commitment to a more sustainable future and an inspiring workplace environment,” according to an Axis press release.

The seven-story building will comprise a total area of 27,500 square meters, and will house a new logistics centre and approximately 550 employees. Opera is designed with sustainability in mind with 2,400 square meters of solar panels on its exterior.

“Opera is a statement of the continuing long-term growth of Axis and a strategic investment in the health and well-being of our employees,” said Ray Mauritsson, Axis president and CEO.

Opera, located near Axis’ current flagship office in Lund, is scheduled for completion in 2026.

SP&T News, 9/26/23, Neil Sutton

ADT Commercial Rebrands as Everon After GTCR Completes Acquisition

ADT Commercial, a security integrator and provider of commercial security, fire and life safety, will move forward as a standalone organization and rebrand as Everon, after private equity firm GTCR completed its $1.6 billion acquisition of ADT’s commercial security and fire segment.

The deal was announced in early August.

“Introducing Everon to the industry as a standalone company is a huge milestone in our commercial organization’s journey,” says CEO Dan Bresingham in the company announcement. “The Everon brand communicates everything we’ve been focused on building for the last decade.

“We are excited to embark on this next chapter with our partners, GTCR,” he says.

The Everon brand “will be connected to the company’s go-forward strategy, rooted in a deep dedication to customer service, the technological expertise, and willingness to innovate,” the announcement says.

Everon “will evolve to better respond to the security, fire and life safety needs of commercial environments,” according to the company announcement.

“The Everon brand will intersect our core values of experience, excellence and innovation,” says Beth Tarnoff, chief marketing officer, in the Everon announcement. “The brand inspires confidence in our consistency as a full service security partner.

“We’re always ‘on’, and ever innovating to meet our customers’ needs now and in the future,” she says.

More About the Everon Brand

The new logo “will convey a sense of drive, purpose and momentum,” the Everon announcement says. “The modernized brand presence is in sync with the company’s vision to become a transformative, technology-driven commercial integrator.

“Everon will be focused on investing in growth through strategic M&A, expanding its portfolio of best-in-class solutions, solidifying its reputation for service excellence, and reaffirming the company’s dedication to exploring innovative technologies primed to revolutionize the industry,” according to the company announcement.

“As we look toward the future, we want customers to know we’re in this with them, and can adapt to meet their needs and respond to new challenges,” says Bresingham in the announcement. “We’re excited for this reintroduction to the industry.

“This is Everon. We’re performance and relationship-driven. We’re ever leading the way, fully committed to serving our customers to the highest standard of quality, and we’re ready to break new ground in the commercial security industry,” he says.