The need for speed When it comes to customer satisfaction and operational efficiency in the alarm monitoring business, the ability to respond quickly and efficiently to an incident is paramount. Being able to offer reduced response time can mean the difference between keeping a customer or losing one. Your customers want the quickest possible response […]
Contributed by Rob Tockarshewsky, USI Insurance Services, Robert.tockarshewsky@usi.com There is an old adage: ‘Failure to plan is planning to fail…’ No one ever sets out to fail, yet more times than not, failure may be the end result. Providing insurance & risk management services is similar to alarm companies providing security & fire alarm systems […]
Contributed by Frank Pietrobono, SVP of Sales, RSPNDR, frank@rspndr.io Without a doubt, the electronic security industry is experiencing significant digital disruption. New technologies are replacing the manual processes that have supported the security industry over the past 50 years. These technologies strive to correct long-standing pain points, build better products, enhance user experience, and support our […]
