Doyle Security Systems Acquires Security Division of DFT Communications

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Doyle Security Systems has the acquired the security division of DFT Communications (Dunkirk & Fredonia Telephone Co.), a family-owned company founded in Fredonia, N.Y., in the 1890s.

DFT’s 2,100 security accounts (55 percent of which are commercial, 45 percent residential) will now be monitored by Doyle Security’s emergency response center, while service and installation work will continue to be provided by DFT Security employees who will be joining the Doyle team.

Along with the acquired accounts, Doyle Security will be retaining DFT Security’s Fredonia office and seven employees. Fredonia will become the 10th Doyle branch in New York, joining Buffalo, Olean, Syracuse, Watertown, Albany, Fishkill and Catskill, N.Y., plus Erie, Pa., and the corporate headquarters in Rochester.

“DFT has earned an incredible reputation in the security and life safety industry, and we couldn’t be prouder to be merging with their security division,” stated Doyle Security President and CEO Jack Doyle. “Our mutual passion for customer service and our alignment on values really makes this an excellent fit for us.”

DFT Communications shares many common traits with Doyle Security including being a family-owned company for more than 100 years, according to an announcement. DFT will retain their internet and phone services, staff and accounts.

Doyle Security Systems, ranked No. 23 on the 2024 SDM 100, states that it is the largest security company in New York. Family owned and operated since 1919, the company services more than 45,000 residential and commercial customers across New York and Pennsylvania.

NAPCO StarLink Operations Center (NOC) Receives SOC 2 Rating

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NAPCO Security Technologies announces its StarLink Network Operations Center (NOC) is now SOC 2 Rated. In addition to its UL Listed Certifications, Napco’s StarLink NOC has undergone rigorous criteria to implement and meet SOC Policies & Trust Services Criteria for cybersecurity and data privacy protection, i.e., providing added security for all Napco’s Dealers’ Accounts. The Company took these important steps, even as cyberattack breaches & huge ransomware demands are becoming more aggressive and prevalent in the US, and the world at large.

While numerous corporations, healthcare providers, local government, hospitals and more, have been victimized and had to pay millions to unlock their databases, confidential files and infrastructure access, today, service companies are increasingly held responsible for taking demonstrable measures to protect and secure their customers’ data and privacy. NAPCO has done so and taken these significant precautions, to protect both its dealers and their accounts’ privacy and liability exposure.

Located within its NY Headquarters, processing millions of StarLink signals, NAPCO’s NOC is triple-reinforced, climate- & power-controlled, and UL 864 10th Ed, UL 2610, UL 1635 Listed, as well as SOC 2. In case of an emergency, it is also backed for a failover, by a Disaster Recovery NOC in Pennsylvania, for immediate, mirrored emergency switchover. In this way, unlike other manufacturers, All StarLink Signals remain within the US for rapid response in fire life-safety, when seconds saved, could mean lives.  Thus, StarLink Fire Communications offers dealers a true UL End-to-End solution, starting from a UL 864 Listed StarLink Fire Communicator, going through its NY HQ’s UL 864 NOC to any UL Central Station a dealer chooses. Additionally, StarLink Fire Communicators and the Napco NOC  won awards for cyber-security (CyberSecured New Product of Year) for Data Center Security & Remote Monitoring and Management.

For More on NAPCO StarLink Communicators and fire alarm signal security visit www.StarLinkFire.com and Download “Things You Should Know When Choosing a Cellular Alarm Communicator”.

TMA/AICC Meet with Congressional Committee on Privacy Act

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AICC attorney John Prendergast, Managing Partner, Blooston, Mordkofsky, Dickens & Prendergast, LLP, and lobbyist Bill Signer, Carmen Group, Inc., met this morning with House Energy and Commerce Democratic staff to discuss the American Privacy Rights Act. Several issues were raised  – two which are specific to the alarm industry and three which are generic to the bill and will impact any company subject to the Act.

Read update.

Next steps:

  • A memo containing recommendations for modifications and the needed legislative language will be drafted.
  • Outreach to the majority staff has been made.
  • Outreach to the Senate Commerce staff will also be made.

Volunteers Are the Heart and Soul of TMA

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April is National Volunteer Month! As the month draws to a close, this week, in particular, is set aside to celebrate and recognize the innumerable contributions of volunteers across our nation.

For TMA, our member volunteers are the lifeblood of our organization –  without whom, we would not be able to advance our mission to promote and advance professional monitoring to consumers and first responders through education, advocacy, and the creation of standards. 

Today, we extend our deepest gratitude to all of those who have and continue to contribute their time, talents, and expertise to and through TMA. No matter how small, you make a difference!

If you aren’t currently engaged in TMA’s committees, we invite and encourage you to consider joining. Jump in, give back, and reap the rewards! Learn more at https://tma.us/about/our-committees/join-a-committee/

TMA Member IronYun Wins Industry Best New Product Award

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Congratulations to new TMA member #IronYun for winning the SIA NPS prize Best New Product Award and the Managed Services Award for its Vaidio AI Vision Platform 8.0 product. The awards were presented at ISC West on April 10th.

Congratulations also to these TMA members who also took home prizes:

#AXISCommunications – Won multiple awards, including: Threat Detection and Response Solutions Award for its AXIS D2210-VE Radar and Video Surveillance Awards for its AXIS W110 Body Worn Camera

and its AXIS Q9307-LV Dome Camera, which won Honorable Mention in the same category.

#Bosch – Won Hosted Video Solutions Award for its Bosch IQsight Data Fusion

#Evolon – Won Commercial Monitoring Solutions Award for its Evolon Insights

Jefferson County, NY Goes Live with TMA’s ASAP-to-PSAP, April 16th

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Jefferson County Office of Fire and Emergency Management is the 143rd public safety communications center in the United States and the 12th agency in the state of New York to implement the Automated Secure Alarm Protocol (ASAP).

Jefferson County Office of Fire and Emergency Management went live on Tuesday, April 16th, 2024, with Rapid Response Monitoring, Vector Security, Securitas, Guardian Protection, Protection One/Everon, Tyco (Johnson Controls), United Central Control, Vivint, Brinks Home Security, National Monitoring Center, Affiliated Monitoring, Amherst Alarm, Doyle and ADT.

Learn more about TMA’s ASAP-to-PSAP at https://tma.us/programs/asap/

TMA 2024 Award Winners Announced! ADT and Stealth Monitoring take top honors.

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The Monitoring Association (TMA), in conjunction with its publication sponsors, presented the 2024 TMA/SDM Excellence Awards and the 2024 TMA/SSI Marvel Technology Award this afternoon at a virtual awards ceremony.

Please join in congratulating this year’s winners:

EXCELLENCE AWARDS

Monitoring Center of the Year – Enterprise
ADT Security Services

Monitoring Center of the Year – SMB
Stealth Monitoring

Monitoring Center Manager of the Year
Erik Chalifour, TELUS Smart Security & Automation

 Monitoring Center Operator of the Year
Brenda Eichfeld, COPS Monitoring

 Monitoring Center Support Person of the Year:
John Turner, ADT Security Services

MARVEL TECHNOLOGY AWARD

Elite Interactive Solutions

Winners will be featured in the August issues of SDM and SSI magazines.

Resideo to Acquire Snap One to Expand Presence in Smart Living Products and Distribution

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Resideo Technologies, Inc. and Snap One Holdings Corp. announced a definitive agreement pursuant to which Resideo has agreed to acquire Snap One for $10.75 per share in cash, for a transaction value of approximately $1.4 billion, inclusive of net debt. Upon closing, Snap One will integrate into Resideo’s ADI Global Distribution business.

The transaction will combine ADI’s strong position in security products distribution and Snap One’s complementary capabilities in the smart living market and innovative Control4 technology platforms, which is expected to drive increased value for integrators and financial returns. Together, ADI and Snap One will provide integrators an increased selection of both third-party products and proprietary offerings through an extensive physical branch footprint augmented by industry leading digital capabilities.

“The acquisition of Snap One is an exciting step in Resideo’s continued transformation through portfolio optimization, operational enhancements and structural cost savings actions,” commented Jay Geldmacher, Resideo’s President and Chief Executive Officer. “ADI and Snap One are highly complementary businesses and together will meaningfully enhance our strategic and operational capabilities as a significant player in attractive growth categories. We are excited about the enhanced value proposition through increased product breadth, local availability, support services and broad market expertise, as well as the future opportunities this creates for integrators serving residential and commercial markets. In addition, the investment by Clayton, Dubilier & Rice is a testament to the strategic and financial merits of this transaction and provides financial flexibility as we continue to transform and optimize our portfolio. We look forward to the ADI and Snap One teams working together to drive value for all stakeholders through executing on the substantial business and financial synergies we see in combining the two businesses.”

“Snap One has grown from a startup built by entrepreneurial integrators to an industry leader in smart technology, delivering seamless experiences to consumers and high-quality services and support to our integrators,” said John Heyman, Chief Executive Officer of Snap One. “This is the right next step to capture new opportunities to bring our solutions to market. The future of smart living is here. Demand for connected technology products continues to grow, and Resideo is the right owner to drive our expansion. We believe this transaction will deliver compelling value to our stakeholders and will create opportunities for our people and integrator partners.”

“We are excited to support Resideo on this highly strategic acquisition and in their ongoing transformation,” commented Nathan Sleeper, CD&R’s Chief Executive Officer. “I look forward to joining Resideo’s Board of Directors and supporting the business as it executes on this transaction and the significant opportunity we see available over the coming years.”

TMA 2024 Awards Finalists Announced

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The Monitoring Association (TMA) is pleased to announce the finalists for its 2024 Excellence Awards and Marvel Technology Award.

TMA’s Monitoring Center Excellence Awards recognize any FM Approvals, Intertek/ETL or UL-listed monitoring center (TMA members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.

The purpose of the awards program is to:

  • Establish and promote the inherent value of professional monitoring services in general.
  • Honor those who have made the most significant contributions to the service.
  • Promote the distinct level of professionalism attained by NRTL-approved monitoring centers.

TMA’s Monitoring Center Excellence Awards are co-sponsored by SDM Magazine, which will publish a feature story on this year’s award winners in its August issue. This year, the TMA/SDM Excellence Awards competition received a total of 32 entries across five categories. Listed in alphabetical order by company within each category, the finalists are:

Monitoring Center of the Year – Enterprise

  • ADT
  • Affiliated Monitoring
  • Rapid Response Monitoring

Monitoring Center of the Year – SMB

  • Kimberlite
  • Per Mar Security
  • Stealth Monitoring

Monitoring Center Manager of the Year

  • Jessica Lambert, AvantGuard
  • Claudia Torres, Rapid Response Monitoring
  • Erik Chalifour, TELUS Security

 Monitoring Center Operator of the Year

  • Esperanza Sena, ADT
  • Angelica Miranda, Affiliated Monitoring
  • Brenda Eichfeld, COPS Monitoring

 Monitoring Center Support Person of the Year:

  • John Turner, ADT
  • Jennifer Acevedo, Affiliated Monitoring
  • John Balthrop, Stealth Monitoring

TMA’s Marvel Technology Award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee. The purpose of the Marvel Award is to provide recognition for monitoring centers creating and/or using cutting-edge technology to raise awareness of these new technologies and is presented to one overall winner for the “best adoption of new technology to advance your business.”

The finalists for the 2024 TMA/SSI Monitoring Technology “Marvel” Award are:

  • Elite Interactive Solutions, Inc.
  • Rapid Response Monitoring
  • Stealth Monitoring

Award entries are judged by a volunteer judging panel appointed by TMA. The winners will be announced at a virtual award ceremony presented on April 18, 2024, at 3:00 pm ET. Register to attend at https://themonitoringassociation.growthzoneapp.com/ap/Events/Register/n4HmaGMtXHNCZ