DMP Expands DualSIM Product Offerings

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Digital Monitoring Products (DMP) announces the expansion of DualSIM capability to more products. Two new product releases bring DualSIM to most DMP control panels.

TMSentry

TMSentry represents the latest alarm system technology designed specifically for monitoring teller machines — providing the highest level of protection in the most compact size available on the market. It easily accommodates new, slimmer ATMs and ITMs, or serves as a space-saving upgrade to existing teller machines. In addition to built-in DualSIM communication, new TMSentry updates include four additional zones with zone expansion (up to ten total zones), as well as supporting Virtual Keypad and Entré end user system management tools. Visit DMP.com/TMSentry to learn more.

XR, XT and XF6 Series

A DualSIM version of the 263LTE Cellular Communicator is now available as well. The 263LTE module provides optional cellular communication for XR, XF6 and XT Series control panels — including the new XT75. These fully supervised signals are sent directly to the monitoring center without going through a network operations center (NOC). A FirstNet-approved version of the 263LTE is also available.

DualSIM functionality allows one communicator to transmit signals over Verizon and AT&T networks — a feature rapidly growing in demand. When both carriers are activated, the control panel chooses a primary cell carrier based on signal strength and checks its signal every hour. If the signal strength indicates risk of losing connection, the system automatically switches to the second carrier if its signal is better.

DMP provides free network communication, enabling dealers to increase profitability. But if the network communication path is disrupted, Adaptive Technology seamlessly switches to the panel’s cellular path, ensuring constant supervision at the same check-in rate. The new DualSIM feature adds a third layer by having another cellular option.

While other DualSIM products on the market check the cellular signal strength once a day, the DMP solution checks every hour — 24 times as often as competitors — ensuring reliable and uninterrupted communications to the monitoring center when it matters most.

Just last month, DMP introduced DualSIM communicators to its Com Series product line, which are primarily used for takeovers. Visit DMP.com/DualSIM-Communicators to learn more.

Visit TMA members at ISC West, April 2-4

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Attending ISC West? Make plans to visit these and other TMA members on the exhibit floor to learn more about their products and services.

3dEYE
Booth #34039

3dEYE provides a pure cloud video management and analytics platform for systems integrators and monitoring stations. It enables rapid setup without additional hardware, offering scalability with no capital expenditure. The camera-agnostic platform supports body-worn cameras, drones, and IoT devices. Designed for multi-site and multi-brand deployments, 3dEYE uses AI-driven analytics to help operators verify events, reduce false alarms, and conduct faster investigations.

AJAX
Booth #3103

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 3.5 million end users and 200K PRO users in 187 countries. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 180 wired and wireless devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.

Becklar
Booth #25109

This year at ISC West, you’ll find AvantGuard Monitoring (AG) or Eyeforce Remote Guarding in the show directory and the exhibit hall under our refreshed brand and logo – Becklar Monitoring. Stop by and visit with one of our experts about Becklar’s comprehensive suite of SMART critical event monitoring solutions. You will also want to take advantage of our 15-minute, power-packed ‘Learn & Win’ in-booth presentations and enter for your chance to win one of multiple Minky Couture blankets.

Dice Corporation
Booth #5036

Dice Corporation is a leader in Event Management Systems for Alarm & Video Interactive Events, integrating AI and advanced technologies. We support one of the industry’s largest tech teams and fully integrated software solutions. Our platform can be deployed on-site or via our UL827A/ULC-certified Cloud Centers. With 24/7 technical support, our team operates across three divisions: Software, Networking, and Telephony.

M2M Services
Booth #16073


Join M2M Services for the SECURITY SPRINT! Race against the clock to install the fastest system and showcase your skills.

Your Mission:

✔️ Enroll a panel
✔️ Install three door/window sensors
✔️ Set up a motion detector

The Rewards:

🔹 Win exclusive prizes
🔹 Secure a leaderboard spot
🔹 Earn ultimate bragging rights

Are you ready? Secure your spot now!

NAPCO Security Solutions
Booth #12031


Join us and be part of the excitement—together, you won’t want to miss the chance to explore what’s next for NAPCO Security Technologies. Dive into a world of innovation as we showcase our latest cutting-edge security solutions. Gain insights that can elevate your security strategies. Attend engaging demonstrations, interactive sessions, and expert panels. Stop by on Wednesday and Thursday from 3-5 PM for a free drink and an exclusive chance to win a brand new NAPCO product!
SCHEDULE A MEETING

PureTech Systems
Booth #7055


Join PureTech Systems at ISC West 2025 to experience autonomous AI-powered geospatial video analytics with near-zero nuisance alarms. Our cutting-edge technology transforms cameras into intelligent perimeter detection systems, delivering real-time situational awareness with unmatched accuracy. Protect critical infrastructure with innovative solutions designed for reliability and efficiency. Visit us to see how we can enhance your security operations with advanced detection, tracking, and threat assessment.

Resideo
Booth # 10047

Join Resideo at ISC West to discover the latest First Alert security solutions that help protect what matters most. Attendees can connect with product experts to see new product introductions and learn more about the First Alert VISTA® H3 Platform, which delivers a scalable, flexible solution for easy upgrades to the latest technology. Contact your Resideo Sales Leader for details on their ISC West events.

Speco Technologies
Booth #22059

Join Speco Technologies® at ISC West 2025. Explore our award-winning SecureGuard Dashboard, Digital Deterrent, and Advanced Analytics, all built to enhance your security solutions. Plus, discover multiple ways to generate recurring monthly revenue (RMR) with Speco. Don’t miss this opportunity to see innovation in action—stop by and see how we can elevate your business!
Register to attend for free at https://iscwest25.nvytes.co/iscwest25/landing/ISCW25CIP491.html

TelGuard
Booth #14140

Our multi-carrier product line is growing! We started with the TG-7FM, the first sole path 5G LTE-M fire alarm communicator with multi-carrier capabilities, working with AT&T, Verizon, and T-Mobile. It ensures reliable connectivity by selecting the best carrier. Now, we introduce the TG-7FEM, a dual path 5G LTE-M communicator with LAN capabilities. It uses a patent-pending method to choose the best carrier and switches if connection is disrupted, working with any panel and format.

SCHEDULE A MEETING

YourSix
Booth #14051

YourSix continues to push the boundaries of cloud-native physical security. Join us at Axis Communications Booth #14051 as we unveil exciting new enhancements to the YourSixOS platform. Be among the first to experience this exclusive reveal live at ISC West and see how these innovations are transforming security operations.

SCHEDULE A DEMO

 

FULL EXHIBITOR LISTING

Alarm Lock Introduces New Trilogy Touch Standalone & Trilogy Wireless Networx Access Locks

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Alarm Lock, a division of NAPCO Security Technologies, Inc., is pleased to introduce its new TL-Series Trilogy Touch™ as part of its class-leading standalone & wireless networked models. This aesthetic access control solution features a sleek and modern EZ Touch Sense Panel, which has illuminated numbers that light up when touched and dim after use, in place of the standard all-metal keypad, for which Trilogy’s are well known. Like its original products, the TL-Series still offers all the same functionality and operation, weather proofness, and minimal maintenance requirements for the lowest total cost of ownership.

“Alarm Lock is committed to setting the standard for keyless access control locking and reliability. This dedication is underscored by the innovative Trilogy Touch and several more exciting new advances coming very soon”, says Peter Lowenstein, VP of Sales at Napco Access.

Multi-award-winning Trilogy’s have been widely recognized as the leading electronic access control locks in their class, earning the trust of security professionals and that of numerous prominent retailers, major corporations, hospitals, educational institutions, and airports across the country year after year. They are available in numerous architectural finishes, including trendy matte black (US 19), and in cylindrical, mortise, and exit trim models, providing advanced PIN/Prox/iClass access control for every application inside and out.

Ask for Trilogy Touch, available at your local locking distributor. For more, contact your local Alarm Lock Pro, check it out here online: https://alarmlock.com/products/cylindrical-pin#trilogytouch, or at ISC West Booth 12031 in Las Vegas this April.

RAD Announces HERO, the Humanoid Security Robot

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Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc. (the “Company”) (OTCPK:AITX), announced the development of HERO™ (Humanoid Enforcement & Response Officer), an advanced humanoid security robot engineered to further expand the physical forms in which RAD delivers safety and security functionality. HERO joins the RAD hardware family that includes the award-winning ROSA™, RIO™, AVA™, TOM and ROAMEO™. HERO will make its public debut at ISC West in Las Vegas this April.

HERO, in development by AITX’s subsidiary Robotic Assistance Devices Mobile, Inc. (RAD-M), could be commercially available towards the end of 2025. HERO is powered by RAD’s hardware and software suite, as are the Company’s other mobile solutions, including RADDOG LE2™ and ROAMEO, via its RAD electronics vest and backpack. This enables that RAD’s core software for SARA™, response options, and mobility functionality are fully compatible with all other RAD devices making start up time and operational effectiveness quick and easy for clients. RAD-M is expected to bring HERO to market quickly, and at little cost, as the bulk of the software and has already been tested and proven on other mobile devices. One of AITX’s strategic goals is to develop portable autonomous packs as shown on HERO and RADDOG, allowing for cost-efficient development for new hardware.

HERO Applications
HERO is designed to address the human preference of engaging humanoid-type form factors. While the balance of RAD’s product set are purpose-built devices designed to reduce human labor and increase cost efficiency for specific duties related to safety and security, HERO packages these functional abilities in a more approachable or intimidating, depending on what is happening, demeanor. This form is expected to encourage high compliance with facility rules as well as provide additional de-escalation benefits that a non-humanoid form cannot offer.
Human security officer roles are often underappreciated, poorly compensated, and carry an element of physical and verbal abuse risk. Compounded by rising labor costs, high turnover rates, and shortages of qualified security personnel have left many organizations struggling to maintain effective coverage. HERO offers a reliable alternative by providing consistent, around-the-clock security operations without the financial burden associated with staffing, training, and employee benefits.

“HERO is a continuation of AITX’s mission to improve safety, security and efficiency while under cost pressures, exactly as the market is demanding,” said Steve Reinharz, CEO/CTO of AITX. “When ready for commercial deployment, we will have further solidified our offering as having unmatched utility through both our software and hardware.”

Technology Built for Real-World Applications
HERO, like all RAD solutions, is being engineered to interact naturally with individuals. Much like a human security officer, HERO can provide de-escalation through its presence and conduct, perform access control duties, issue verbal warnings, and escalate incidents as needed via its immediate connection through SARA (Speaking Autonomous Responsive Agent). Furthermore, verified recipients of SARA telephone calls will be able to verbally direct HERO remotely. Its ability to process vast amounts of data in real time allows it to recognize potential threats and respond appropriately, significantly improving response times, reducing reliance on human intervention and lowering costs when compared to legacy solutions.

Solutions developed by RAD-M are marketed and distributed by AITX subsidiary, Robotic Assistance Devices, Inc., and through RAD’s extensive network of channel partners. This structure ensures that innovations like HERO reach a broad market efficiently, providing businesses and organizations with access to advanced, AI-driven security solutions backed by a trusted ecosystem of industry professionals.

Unveiling at ISC West 2025
HERO will be formally introduced to the security industry at ISC West.

DMP Introduces DualSIM Communicators

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Digital Monitoring Products (DMP) announced the addition of DualSIM capabilities to several of its communication products. DualSIM functionality allows one communicator to transmit signals over Verizon and AT&T networks — a feature rapidly growing in demand. To meet this demand, new DualSIM versions of CellCom, DualCom and PowerCom Fire are now available.

DualSIM products improve the customer experience with increased reliability and fewer service calls. Dealers can choose to activate one provider or both, eliminating the customary service call needed to change carriers. When both carriers are activated, an improved communication process with additional benefits is enabled:

  • The control panel chooses a primary cell carrier based on signal strength.
  • Every hour, the panel will check the signal of the primary carrier.
  • If the signal strength indicates risk of losing connection, the system checks the secondary carrier’s signal, automatically switching over if its signal is better.
  • During alarm transmission, if a signal fails with one carrier, the system will switch to the other carrier to deliver the message to the monitoring center.

“This exciting feature offers triple redundancy for alarm signals when combined with network communication,” said Warren Hill, executive director of product management at DMP. “When a customer uses DualSIM alongside our exclusive Adaptive Technology, if there are network issues for any reason, the panel will dynamically switch from network, to the primary cell carrier, to the secondary carrier as needed. That’s three ways your alarm message can get through when you need it most.”

If the network communication path is disrupted, Adaptive Technology seamlessly switches to the panel’s cellular path, ensuring constant supervision at the same check-in rate. DualSIM adds a third layer by having another cellular option. Additionally, DMP provides free network communication, enabling dealer partners the ability to increase profitability.

While other DualSIM products on the market check the cellular signal strength once a day, the DMP solution checks every hour—24 times as often as competitors—ensuring reliable and uninterrupted communications to the monitoring center when it matters most.

Learn more at DMP.com/DualSIM-Communicators.