Alarm Lock Introduces New Trilogy Touch Standalone & Trilogy Wireless Networx Access Locks

/in , , , , , /by

Alarm Lock, a division of NAPCO Security Technologies, Inc., is pleased to introduce its new TL-Series Trilogy Touch™ as part of its class-leading standalone & wireless networked models. This aesthetic access control solution features a sleek and modern EZ Touch Sense Panel, which has illuminated numbers that light up when touched and dim after use, in place of the standard all-metal keypad, for which Trilogy’s are well known. Like its original products, the TL-Series still offers all the same functionality and operation, weather proofness, and minimal maintenance requirements for the lowest total cost of ownership.

“Alarm Lock is committed to setting the standard for keyless access control locking and reliability. This dedication is underscored by the innovative Trilogy Touch and several more exciting new advances coming very soon”, says Peter Lowenstein, VP of Sales at Napco Access.

Multi-award-winning Trilogy’s have been widely recognized as the leading electronic access control locks in their class, earning the trust of security professionals and that of numerous prominent retailers, major corporations, hospitals, educational institutions, and airports across the country year after year. They are available in numerous architectural finishes, including trendy matte black (US 19), and in cylindrical, mortise, and exit trim models, providing advanced PIN/Prox/iClass access control for every application inside and out.

Ask for Trilogy Touch, available at your local locking distributor. For more, contact your local Alarm Lock Pro, check it out here online: https://alarmlock.com/products/cylindrical-pin#trilogytouch, or at ISC West Booth 12031 in Las Vegas this April.

RAD Announces HERO, the Humanoid Security Robot

/in , , , , /by


Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc. (the “Companyâ€) (OTCPK:AITX), announced the development of HEROâ„¢ (Humanoid Enforcement & Response Officer), an advanced humanoid security robot engineered to further expand the physical forms in which RAD delivers safety and security functionality. HERO joins the RAD hardware family that includes the award-winning ROSAâ„¢, RIOâ„¢, AVAâ„¢, TOM and ROAMEOâ„¢. HERO will make its public debut at ISC West in Las Vegas this April.

Enter TMA's 2026 Awards with a deadline of April 3, 2026.HERO, in development by AITX’s subsidiary Robotic Assistance Devices Mobile, Inc. (RAD-M), could be commercially available towards the end of 2025. HERO is powered by RAD’s hardware and software suite, as are the Company’s other mobile solutions, including RADDOG LE2™ and ROAMEO, via its RAD electronics vest and backpack. This enables that RAD’s core software for SARA™, response options, and mobility functionality are fully compatible with all other RAD devices making start up time and operational effectiveness quick and easy for clients. RAD-M is expected to bring HERO to market quickly, and at little cost, as the bulk of the software and has already been tested and proven on other mobile devices. One of AITX’s strategic goals is to develop portable autonomous packs as shown on HERO and RADDOG, allowing for cost-efficient development for new hardware.

HERO Applications
HERO is designed to address the human preference of engaging humanoid-type form factors. While the balance of RAD’s product set are purpose-built devices designed to reduce human labor and increase cost efficiency for specific duties related to safety and security, HERO packages these functional abilities in a more approachable or intimidating, depending on what is happening, demeanor. This form is expected to encourage high compliance with facility rules as well as provide additional de-escalation benefits that a non-humanoid form cannot offer.
Human security officer roles are often underappreciated, poorly compensated, and carry an element of physical and verbal abuse risk. Compounded by rising labor costs, high turnover rates, and shortages of qualified security personnel have left many organizations struggling to maintain effective coverage. HERO offers a reliable alternative by providing consistent, around-the-clock security operations without the financial burden associated with staffing, training, and employee benefits.

“HERO is a continuation of AITX’s mission to improve safety, security and efficiency while under cost pressures, exactly as the market is demanding,†said Steve Reinharz, CEO/CTO of AITX. “When ready for commercial deployment, we will have further solidified our offering as having unmatched utility through both our software and hardware.â€

Technology Built for Real-World Applications
HERO, like all RAD solutions, is being engineered to interact naturally with individuals. Much like a human security officer, HERO can provide de-escalation through its presence and conduct, perform access control duties, issue verbal warnings, and escalate incidents as needed via its immediate connection through SARA (Speaking Autonomous Responsive Agent). Furthermore, verified recipients of SARA telephone calls will be able to verbally direct HERO remotely. Its ability to process vast amounts of data in real time allows it to recognize potential threats and respond appropriately, significantly improving response times, reducing reliance on human intervention and lowering costs when compared to legacy solutions.

Solutions developed by RAD-M are marketed and distributed by AITX subsidiary, Robotic Assistance Devices, Inc., and through RAD’s extensive network of channel partners. This structure ensures that innovations like HERO reach a broad market efficiently, providing businesses and organizations with access to advanced, AI-driven security solutions backed by a trusted ecosystem of industry professionals.

Unveiling at ISC West 2025
HERO will be formally introduced to the security industry at ISC West.

DMP Introduces DualSIM Communicators

/in , , , , , /by


Digital Monitoring Products (DMP) announced the addition of DualSIM capabilities to several of its communication products. DualSIM functionality allows one communicator to transmit signals over Verizon and AT&T networks — a feature rapidly growing in demand. To meet this demand, new DualSIM versions of CellCom, DualCom and PowerCom Fire are now available.

Enter TMA's 2026 Awards with a deadline of April 3, 2026.DualSIM products improve the customer experience with increased reliability and fewer service calls. Dealers can choose to activate one provider or both, eliminating the customary service call needed to change carriers. When both carriers are activated, an improved communication process with additional benefits is enabled:

  • The control panel chooses a primary cell carrier based on signal strength.
  • Every hour, the panel will check the signal of the primary carrier.
  • If the signal strength indicates risk of losing connection, the system checks the secondary carrier’s signal, automatically switching over if its signal is better.
  • During alarm transmission, if a signal fails with one carrier, the system will switch to the other carrier to deliver the message to the monitoring center.

“This exciting feature offers triple redundancy for alarm signals when combined with network communication,†said Warren Hill, executive director of product management at DMP. “When a customer uses DualSIM alongside our exclusive Adaptive Technology, if there are network issues for any reason, the panel will dynamically switch from network, to the primary cell carrier, to the secondary carrier as needed. That’s three ways your alarm message can get through when you need it most.â€

If the network communication path is disrupted, Adaptive Technology seamlessly switches to the panel’s cellular path, ensuring constant supervision at the same check-in rate. DualSIM adds a third layer by having another cellular option. Additionally, DMP provides free network communication, enabling dealer partners the ability to increase profitability.

While other DualSIM products on the market check the cellular signal strength once a day, the DMP solution checks every hour—24 times as often as competitors—ensuring reliable and uninterrupted communications to the monitoring center when it matters most.

Learn more at DMP.com/DualSIM-Communicators.