Before being named Vice President, Global Risk Services & Analytics for Jewelers Mutual Group, Howard spent more than nine years with Amazon as Director, Amazon Security & Loss Prevention, AMER. Prior to that, he spent six years with Wet Seal as Sr. Director, Loss Prevention. Earlier in his career, he held AP/LP roles with Anchor Blue Retail Group, Dick’s Sporting Goods, Gap Inc., and Macy’s.
Altronix has expanded Core4 Technologies’ existing territory which includes MN, ND, and SD to also now cover all of Wisconsin and Northern Illinois, effective December 1st.
“Core4 provides the highest levels of experience and professionalism, and the proven ability to support our customers’ system applications across many verticals,” said Alan Forman, President, Altronix Corporation. “By employing their resources, Altronix effectively strengthens our presence in the region and ability to best serve both new and existing customers.”
Core4 is a premier manufacturers representative agency that prides itself on delivering results. Core4 provides solutions for a diverse account base that includes electrical, networking, security, industrial, and lighting end users. Beginning with just a single employee at startup, the company has since grown to a team of 48 and continues to expand.
“Having spent more than a decade representing Altronix throughout the Midwest, we are extremely excited with this expansion,” said James Anderson, Sales Representative, Core4. “We pride ourselves on serving a diverse account base and look forward to reaching more low voltage professionals in need of high-quality Altronix products.”
For specific information regarding representative coverage, please visit our rep locater here. For more information on Altronix’s extensive line of products, call toll free 1-888-258-7669, e-mail info@altronix.com or visit www.altronix.com.
Elite Interactive Solutions (EIS), the pioneer in manned guard replacement using proprietary intelligence and 100% verified police calls, announces its final 2023 year-end crime prevention results have shattered the company’s previous high-water marks. Elite’s industry-leading remote guarding services are making a dramatic impact in preventing crimes as verifiably proven by having achieved more than double the voice-down command center interventions since 2021 and teaming with law enforcement on 80% more arrests as compared to 2022.
By the time 2023 reached its conclusion, Elite’s 24/7/365 Security Operations Command Center (SOCC) directly had prevented nearly 73,000 incidents and actively assisted with police in nearly 1,700 other real-time crime situations that concluded with suspects being detained or arrested 60% of the time. Those are all record highs, as are the nearly 8 million events that were managed and 1,010 detainments and arrests.
It’s the culmination of a five-year stretch in which Elite has consistently grown its client base as well as its crime prevention metrics.
“Utilizing and leveraging the technology appropriately to remote guard several hundreds of properties across the nation has immensely helped in crime prevention and dispatching officers to crimes in an efficient and timely manner,” says EIS Security Director Noel Delgado. “These past years’ numbers show and prove that when a system is calibrated correctly you can prevent numerous amounts of crime without engaging officers, which our SOCC does 96% of the time.
“For the other 4% of the time, when we do engage officers to respond, we have a 60% rate of arrest/detainments. This is testament to the hardworking men and women at Elite who contribute in all areas to make sure a site is forensically engineered, installed, serviced and commissioned perfectly.”
Equipped with either law enforcement or military experience, Elite’s command center agents represent one of the four key areas the company has focused on to optimize effectiveness in preventing crime. Along with personnel, the other three elements are expert best practices, leading-edge technology and partnering with law enforcement.
Regarding the latter, Elite maintains an internal Law Enforcement Advisory Board (LEAB) comprised of former law enforcement executives that acts as a liaison to agencies across the country. The LEAB reviews SOCC activities daily to ensure EIS continues to help first responders do their jobs more effectively and safely.
“Understanding how to structure and deploy Elite’s essential components evolved from my longtime vision to bring a more proactive approach of true crime prevention to the security industry,” says EIS Founder and CEO Aria Kozak. “These latest metrics show that what many had viewed as impossible is now achievable through the right blend of expertise, technologies, best practices, trained personnel and police relationships.”
Elite’s diverse, nationwide customer base encompasses more than a dozen commercial and industrial vertical markets. According to the final 2023 data, the applications in which the remote guarding solution has had the greatest effect, in terms of arrest/detainments percentage, is in retail and shopping centers (77%) and general commercial deployments such as office, parking structures and warehouses (70%).
“Considering that, according to a recent market report, security incidents cost corporate America in excess of $1 trillion annually, it’s gratifying to know that Elite’s customers are not part of those losses,” adds Kozak. “The only people that might be happier about that than the customer and Elite are the insurance companies that don’t have to process or pay out those claims. This is a solution where everybody wins, except the bad guys.”
Kozak and Elite Interactive Solutions President Michael Zatulov are scheduled to speak about the company’s success during a Feb. 8 presentation at the Barnes Buchanan Security Conference in Palm Beach, Fla.
About Elite Interactive Solutions
Elite Interactive Solutions is a remote guarding pioneer and leader in offering security solutions that provide clients with dramatically more effective security at greatly reduced costs when compared to traditional guard services. The proprietary combination of systems and processes helps clients avoid losses and set new standards in crime prevention. To learn more about Elite Interactive Solutions, visit eliteisi.com.
DMP is pleased to welcome Warren Hill to DMP as the executive director of product management. He will oversee the product management team through all aspects of development.
Hill has been in the security industry for over 15 years. He started in 2003 with GE Security, where he spent three years as a global product manager responsible for wireless panels and sensors. Fate brought him back to the security industry in 2011 as the product marketing manager at UTC Fire & Security (Interlogix). A few years later, he led the intrusion and smart property product management team prior to becoming vice president of partner solutions. Most recently, he was vice president of marketing at Alula.
“DMP is a highly respected and innovative leader in the professional security solutions industry. I am excited to add my experience and skills to such an incredible team,” said Hill. “I appreciate the comprehensive product and services portfolio that DMP has developed and am excited to be part of a team focused on keeping people, businesses, properties and assets secure and protected.”
Hill enjoys building relationships with people, especially alarm dealers and integrators who are looking for ways to build profitable businesses. His rich experience in product management and product marketing makes him a valuable addition to DMP’s leadership.
Contact Information:
Warren Hill | Executive Director of Product Management
Email: WHill@DMP.com
The Glenview IL Public Safety Dispatch Centers became the 140th Emergency Communications Center (ECC) in the United States and the 1st ECC in the State of Illinois to implement the Automated Secure Alarm Protocol (ASAP). Glenview went live on January 9th & 10th, 2024, with the following companies: Rapid Response Monitoring, Security Central, Quick Response, Securitas, Everon (formerly Protection One), Guardian Protection, Johnson Controls, Alarm Detection Systems, United Central Control, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT. Vector Security will be on boarded in the near future.
The City of Allen, TX Police and Fire Communications became the 141st Emergency Communications Center (ECC) in the United States and the 17th in the State of Texas to implement the Automated Secure Alarm Protocol (ASAP). The City of Allen went live on January 17th , 2024, with the following companies: Rapid Response Monitoring, Vector Security, Security Central, Johnson Controls, Securitas, Dynamark, Alert360, United Central Control, Everon (formerly Protection One), Guardian Protection, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT.
“We are excited to be live with the ASAP to PSAP program at our agency. We look forward to having a partnership with the alarm vendors via ASAP to PSAP to help better serve our responders and citizens within our community,” Jennifer Qvist, Police Specialist for the Allen Police Department.
It is with a heavy heart that we share the news of the sudden passing of long time TMA member and revered volunteer leader Anita Ostrowski, vice president of Central Station Services for Vector Security. Anita died suddenly on Sunday, January 7th. At the time of her death, Anita served as the chair of TMA’s UL Committee and co-chair of the Monitoring Center Notification of Active Threat Detection (TMA-ATN-01) Standards Committee.
“Anita was not only an exceptional and highly valued volunteer within TMA, but she was also an extraordinary human being. Time and time again, I witnessed her openly and generously sharing her knowledge and experience with other monitoring center professionals while speaking and mentoring,” commented TMA CEO Celia T. Besore. “Her contributions to TMA education, standards, and the ASAP-to-PSAP program are immeasurable.”
She joined the Vector Security team in 1985. In her nearly 40-year tenue at the company, she was dedicated to managing its award-winning monitoring center’s services. Her commitment to excellence won her two distinct honors from TMA. In 2008, TMA and SDM magazine presented her with the Monitoring Center Manager of the Year Excellence Award. TMA’s Immediate Past President Morgan Hertel honored Anita’s outstanding contributions to TMA standards and the ASAP-to-PSAP program with one of its highest awards in 2022 – the Mel Mahler Award.
Over the course of her career, Anita was deeply committed to alarm industry standards and actively participated in TMA’s development of ANSI accredited standards. As the chair for TMA’s UL Standards Committee, she worked with Underwriters Laboratories (UL) to update and adapt the standards to meet changing technologies. She also worked on the development of work-from-home requirements for monitoring center operators during the Covid-19 pandemic to ensure the integrity of professional monitoring, as well as sharing with the industry best practices that Vector had developed at the beginning of the pandemic. More recently, Anita participated in the development of TMA’s groundbreaking Alarm Validation Scoring standard (ANSI-TMA-AVS-01), which was released in January 2022.
In addition, Anita was also instrumental in the original development of TMA’s Operator Level 1 and Level 2, which has evolved into the gold standard for training monitoring center operators. She was a key member of the first TMA licensing group and a speaker at many TMA and industry conferences. She played an integral role in the implementation of the ASAP-to-PSAP standard across 911 centers from the very beginning.
The TMA Board of Directors, volunteer leadership, and staff join with the Vector Security family, our members, and many others across the security industry in mourning her loss.
Photo: (l to r) Pam Petrow, president and CEO, Vector Security; Anita Ostrowski; Celia T. Besore, CEO, TMA, at the 2022 TMA Annual Meeting where Anita was presented with the 2022 Mel Mahler Award for her work in TMA standards and the ASAP-to-PSAP program.
Vector Security announced today, the passing of Anita Ostrowski. Anita was the company’s vice president of Central Station Services, having joined the company in 1985. For the past 39 years, Anita had been dedicated to managing the award-winning central station services at Vector Security and has been a trusted ally to the security industry.
Anita recently was the recipient of the Mel Mahler Award from The Monitoring Association (TMA), one of the highest honors given by TMA at the discretion of its president in recognition of outstanding contributions to the Association.
Anita has also been recognized for her leadership in helping to develop alarm monitoring industry standards. As the chair for TMA’s UL 217 Standards Committee, she worked with Underwriters Laboratories (UL) to update and adapt the standards to meet changing technologies. She also led the development of work-from-home requirements for central station operators during the Covid-19 pandemic to ensure the integrity of professional monitoring. In addition, Anita has been a participant in the Alarm Validation Scoring (AVS-01) standard as well as implementation of the ASAP to PSAP standard across 911 centers. She was also recognized by CSAA with their Excellence Award for Central Station Manager of the year in 2008.
Pam Petrow, Vector CEO, stated “Anita was an integral part of the Vector Security team. She was passionate about the people and the work done in Central Stations and worked her entire career to improve awareness, processes and service delivery for this vital part of our business. She will be deeply missed.”
DMP is pleased to welcome Justin Osborne to DMP as the Regional Sales Manager for the Southeast region. He will provide ongoing service and support to DMP’s dealers across Georgia, South Carolina and the Florida Panhandle.
Before joining DMP, Osborne worked in a similar capacity in security manufacturing sales. He has spent the past six years providing service and support to security dealers throughout the East Coast. His focus has been to increase dealers’ success by helping them become more operational, efficient and increase their sales volume with additional RMR.
“I joined DMP because I want to make an impact for a company that is highly respected in the security industry,” said Osborne. “I have always heard great things about DMP from others in the industry as well as the dealers that have chosen DMP to be their manufacturing partner. I also feel that the company culture and values closely align with mine. My goal is to provide the support and expertise needed to help dealers succeed at the highest level. I’m eager to work alongside the best security dealers in the industry.”
Osborne brings valuable experience and skills to his new role that makes him well-prepared to serve DMP dealers.
Contact Information:
Justin Osborne | Regional Sales Manager, Southeast
Direct Cell: (417) 849-8135
Email: JOsborne@DMP.com
Tim Creenan, founder and Vice President of Amherst Alarm and a long-time leader in the field of electronic security, has been elected chairman of the Security Industry Alarm Coalition (SIAC).
SIAC is comprised of four major North American security associations–Canadian Security Association (CANASA), Security Industry Association (SIA), The Monitoring Association (TMA), and the Electronic Security Association (ESA). Tim serves as the ESA representative on the board.
SIAC represents one voice for the electronic security industry on alarm management issues by communicating solutions and enhancing relationships with law enforcement.
“Tim’s unanimous selection reflects his commitment to SIAC’s mission and breadth of experience and leadership in our industry,” said outgoing chairman Kirk MacDowell. “As treasurer, Tim demonstrated exceptional leadership as the finance chair steering the financial ship with precision and securing a solid foundation for the future.”
“Working with Kirk and our other board members has been a privilege,” said Creenan. “We will continue to move forward on our path of grooming the next generation of experts on our law enforcement liaison team and enhancing the fund-raising efforts to support SIAC’s important mission.
“While SIAC has had a great deal of success promoting the Model Alarm Ordinance in communities throughout the country, there are still many opportunities as we help promote the TMA AVS-01 standard, ASAP-to-PSAP and other technology to reduce unnecessary dispatches,” said Stan Martin, SIAC Executive Director.
Tim started in the electronic security field in 1975 working for a large locally owned security firm. Tim earned a degree in electronic engineering at State University College at Buffalo. In 1984 Tim and his wife founded Amherst Alarm, Inc., which today has more than sixty-five employees serving the Western New York market. Amherst Alarm is the recipient of the prestigious Police Dispatch Quality Award (PDQ). In March 2023, Amherst Alarm became part of the Pye-Barker Fire Safety family of companies.
Tim’s involvement in the industry associations began with the Western New York Electronic Security Association, where he served as Secretary, President and Past President. He has also served the New York State Electronic Security Association, as Secretary, Treasurer, Vice President, and President- during two different terms. He is currently Chair of the association’s Legislative Committee and was instrumental in leading the association’s efforts in reforming the enforcement policies of New York State’s alarm installer license. On the national level, he has served as chairman of the Election Committee of the Electronic Security Association, the Government Relations Committee, Governance Task Force and as member of the Board of Directors as the New York State Electronic Security Association representative. And is a past Board member of the Electronic Security Association. He is also involved in SIAC – Security Industry Alarm Coalition as a member of the board of directors as Treasurer.
In 2018, Tim was inducted into the Security Sales & Integration’s Hall of Fame.
Tim’s concern for the industry and public has kept him focused on reducing false alarms. This has led to Amherst Alarm’s certification in and his personal involvement in the Installation Quality (IQ) Board program, where he served as Treasurer, Chairperson and is currently board member.
Digital Monitoring Products (DMP) announces the release of a 24V standalone fire panel. The XF6 is an addressable and wireless fire control panel, equipped with network and optional cellular communications. With a commercial UL fire-rated wireless offering, the XF6 Series can support up to 500 wireless devices.
“The XF6 is an extremely flexible and capable fire system. When combined with the 1100 Series Two-Way Wireless, you get a system that’s easier than ever to install—without losing any features or functions,” said Aaron McGhee, DMP’s product manager of control panels. “This exciting new product stands by our commitment to offer innovative solutions that provide business efficiencies and RMR opportunities.”
Benefits include:
“This new, standalone fire panel answers the call dealers have been asking for,” said Joe Gies, director of marketing. “This panel is compatible with other DMP products, including backward compatibility. It offers an intuitive graphic keypad and plenty of power for synchronized horns and strobes. It’s a fully wireless system for simpler, faster installations with reduced labor time and cost.”
The XF6 Series evolved from a long line of reliable panels, suitable for commercial and industrial applications. End users can manage their XF6 through the easy-to-use graphic touchscreen annunciator built into the front of the enclosure. The new panels are compatible with all DMP fire-related products and accessories.
Learn more at DMP.com/XF6Series
