TMA Welcomes its 93rd ECC to its ASAP-to-PSAP Service

On November 9th, TMA welcomed the Kitsap County WA (CENCOM) to its growing ASAP-to-PSAP service. It is the 93rd emergency communications center (ECC) in the United States and the first agency in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP). Kitsap County went live with Vector Security, Rapid Response, United Central Control, Security Central, Securitas, Tyco (Johnson Controls), AT&T Digital Life, Affiliated Monitoring, Vivint, Brinks Home Security, National Monitoring Center, Guardian Protection, Protection One, and ADT. Washington Alarm and Stanley Security are expected to go-live with Kitsap by the end of November.

The state of Washington became the 19th state in the United States to participate in the ASAP program.

Principal Manager, Microsoft Azure Vision AI to Keynote The Monitoring Association’s 2021 Virtual OPSTech

The keynote for The Monitoring Association’s (TMA) 2021 Virtual OPSTech is Mr. Rouzbeh Aminpour, Microsoft Azure Artificial Intelligence Platform’s Computer Vision Business & Strategy Principal Manager. Aminpour will share how Azure’s Cognitive Services are enabling users to deliver breakthrough experiences through the use of industry-leading Vision AI models. Top-of-mind topics such as industry trends, use of edge and cloud infrastructures, enterprise grade and scalable model development, and responsible AI development will be the focus of his comments. TMA’s OPSTech is set to take place virtually November 30th-December 3, 2021; Aminpour is scheduled to speak on Friday, December 3, 2021 at 11:15 AM ET, and will kick-off the Technology track.

“In our business, the experience that our products and services provide for our customers – commercial and residential – is everything,” stated TMA President Morgan Hertel. “Today’s leading-edge technologies, such as AI, give security integrators and monitoring services companies the ability to deliver new, higher levels of comfort, convenience, and security. For our industry to compete successfully, service providers need to gain a strong understanding of AI and other technologies that are quickly emerging and gaining consumer interest. I’m excited to hear Mr. Aminpour’s unique perspective into AI’s potential impact on our industry.”

Aminpour is a graduate of the University of California, Irvine – The Paul Merage School of Business. Prior to joining Microsoft in 2017, he served as a senior product manager at Amazon.

Fall issue of the TMA Dispatch now available!

The fall issue of the TMA Dispatch takes a closer look at the power of collaboration, provides a glimpse into the future of video monitoring, and introduces some new business opportunities in the multi-unit dwelling sector. Find out how to protect your IP, and more.

View at https://issuu.com/csaainternational/docs/21falldispatchfinal

 

Monitoring Station Marketing: Pivoting for Success in 2022

Written by David Morgan, Co-Founder/Vice President, Security Dealer Marketing, dmorgan@sd.marketing Much like 2020, 2021 saw continued challenges as a result of the COVID-19 pandemic. The ongoing implications for the security industry and the alarm monitoring industry specifically continue to be profound and will reverberate for years to come. An extended time of social distancing has […]