Member Call-for-Action – FCC Ruling

Call for Action

The Alarm Industry Communications Committee (AICC), a committee of The Monitoring Association (TMA), is requesting your help in this survey to protect your company’s interest in Internet communications in a proceeding now before the Federal Communications Commission (FCC). The FCC is once again considering, after several attempts, rules of the road for broadband Internet access service (BIAS) providers which are fair to industries that use the Internet, as the monitoring industry does.

These BIAS carriers are the companies with whom you contract for Internet service, and which allow the transmission of information and access to third party websites like YouTube. Importantly, quality of Internet service directly impacts the quality and speed of video transmission, which is an integral and growing aspect of alarm monitoring.

Please answer the following questions to the best of your knowledge. If you do not know an answer, simply indicate so. If this has occurred more than once, describe the one you feel impacted your company the most. Your company’s identity and specific responses will be kept confidential and will not be disclosed to third parties, including government agencies, without your permission.

Your time and attention are greatly appreciated. If you have any questions or comments, please contact Ben Dickens (, 202-828-5510) or Sal Taillefer (, 202-828-5562).



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FAST Launches 2023 Compensation & Benefits Benchmarking Study

The Foundation for Advancing Security Talent (FAST) is today launching the 2023 Security Industry Compensation & Benefits Benchmarking Study.

This survey “will provide invaluable insights into salaries and benefits across the security industry, empowering decision-makers to recruit, hire, and retain top talent effectively,” according to the foundation announcement.

“The security industry plays a pivotal role in safeguarding our communities and businesses, and understanding compensation and benefits trends is crucial for its continued growth and excellence,” the FAST announcement says.

“FAST, in collaboration with prominent industry partners such as the Security Industry Association (SIA), Electronic Security Association (ESA), PSA Security Network and Security Sales and Integration, is committed to providing the most comprehensive and accurate data possible.

Inside the Survey

Key highlights of the 2023 Compensation & Benefits Benchmarking Study include:

  • Industry-Wide Focus: This study encompasses both security manufacturers and integrators, offering a holistic view of the industry’s compensation landscape.
  • Standardized Data: Standardized job titles and descriptions enable direct comparisons of compensation data, allowing businesses to make informed decisions.
  • Advance Access: Participating organizations will gain access to a sneak preview of the survey results before the full publication, giving them a competitive edge.
  • Complete Confidentiality: Individual responses will remain confidential, with only aggregated data being published to protect participants’ privacy.

FAST invites all industry stakeholders to actively participate in this essential initiative. By contributing your insights and expertise, you can:

  • Assess compensation structures within your organization
  • Attract and retain top talent by aligning with industry compensation benchmarks
  • Make informed, data-driven strategic decisions

Complete the survey by Friday, Oct. 6 using the instructions provided by FAST’s survey partner, Vault Consulting. The survey may take one to three hours to complete.

“Widespread participation ensures the quality and reliability of the data, so your contribution is vital,” the FAST announcement says.

TRG Associates Releases 2021 Industry Annual Attrition Study

TRG Associates’ John Brady shared highlights from his Industry Annual Attrition Report in TMA’s 2022 Annual Meeting’s first session on Nov. 1st. He opened by stressing the importance of knowing why your customers are leaving.

In 2021, RMR for participating companies reached a record $784k with “moved” jumping to the second position in the ranking of reasons customers left.

John announced the December 2022 launch of a new series of quarterly webinars on attrition. Look for details coming soon!

View and download your copy of this year’s study at

If you’re interested in taking part in future studies, please contact TRG Associates.