Entries by Bryan Ginn

Annual Attrition Measurement Study Available to CSAA Members

Got a minute? Find out how you can participate in an important alarm industry initiative — as well as access information that can help you build your company. TRG Associates, a CSAA member company, works with CSAA each year to produce an alarm industry attrition report. View our one-minute video for more information. [youtube https://www.youtube.com/watch?v=13zAX33qtM0&w=560&h=315] […]

2015 CSAA Marketing MARVEL Award Winner is COPS Monitoring

CSAA International announced the winner of the CSAA 2015 Five Diamond Marketing MARVEL Award on June 25 at the Electronic Security Expo (ESX) in Baltimore, MD. COPS Monitoring was honored for promoting its CSAA Five Diamond status to gain a competitive edge in the marketplace. The CSAA Five Diamond Marketing MARVEL Awards Program recognizes CSAA […]

Centennial, CO Alarm Operator Who Saved Aurora Woman from Attacker Wins National Award

Susan Farris of Security Central in Centennial was recognized June 25 as the Central Station Operator of the Year by the national Central Station Alarm Association (CSAA). The annual CSAA Excellence Awards, co-sponsored by SDM Magazine, highlight members of the security and fire alarm industry who make outstanding contributions to the safety and welfare of […]

CSAA Leaders Listen to the “Voice of the Customer” at ESX 2015

CSAA’s new “Voice of the Customer (VoC)” initiative will lay the foundation for the future direction of CSAA. The special work group meetings held on June 23 in Baltimore were the first exciting opportunity for members to participate in the early stages of this initiative. Dozens of members attended meetings to discuss the unique membership needs […]

2015 CSAA Excellence Awards Winners

CSAA International announced the winners of the CSAA 2015 Excellence Awards on June 25 at the Electronic Security Expo (ESX) in Baltimore, MD. The winners are: Central Station of the Year: Guardian Protection Services Central Station Support Person of the Year: Kyle Johnson, DMC Security Services Central Station Operator of the Year: Susan Farris, Security […]

Guardian Protection Services is CSAA Central Station of the Year

CSAA Excellence Awards: 2015 Central Station of the Year is … Guardian Protection Services Three Individuals at CSAA Member Companies Also Recognized for Performing at the Highest Level VIENNA, VA (July 8, 2015) – CSAA International announced the winners of the CSAA 2015 Excellence Awards on June 25 at the Electronic Security Expo (ESX) in […]

CSAA Board of Directors Meeting – June 23, 2015

The CSAA Board of Directors met at ESX in Baltimore on June 23.  (Click the photo for full size.) Back row: Shannon Woodman, Bob Bitton, Steve Walker, Joe Nuccio, Gordon Hope, Morgan Hertel, Joe Miskulin, Bob Bonifas, Dave Carter, Ralph Sevinor Front row: Don Young, Teresa Gonzalez, Pam Petrow (CSAA President), Jay Hauhn (CSAA Executive Director), […]