TMA Dispatch – Summer Issue – NOW AVAILABLE!

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The summer issue of the TMA Dispatch is now available! Login to the TMA member portal to read.

Our Cover Story…It’s one of the best times of the year for TMA members and staff—awards season! This issue’s cover story puts a spotlight on the 2024 winners of the TMA/SDM Excellence Awards and the TMA/SSI Marvel Technology Award. Find out who took the top award this year!

In Guest Columns…In the first of two guest columns in this issue, TMA member Jeffrey Zwirn, President, IDS Research and Development, Inc. poses the question, “How long is it acceptable to leave a zone on Test?” Consultant Peter Giacalone, Giacalone Associates, explores the wonders of conversational AI in our second guest column. What is it? Would you be surprised to learn that Conversational AI offers superior accuracy and flexibility? Enjoy the read.

In Research…Discover how partnerships and special product/service bundles are giving security companies a competitive edge in today’s challenging residential marketplace. Parks Associates VP Jennifer Kent offers valuable insights into how to deliver (and exceed) homeowners’ expectations. As always, lots of great insights!

In the GSOC Column…What is the myth of the video wall in GSOCs? TMA GSOC Council Chair Richard Flores takes you behind the scenes and unveils the real value of this highly acclaimed security asset. Does it replace guards? Read and find out.

Read these and more in the latest issue the TMA Dispatch now!

View the Spring Issue of TMA Dispatch

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The spring issue of the TMA Dispatch is now available! Login to the InfoHub to read.

One area where monitoring companies and dealers who are “new to the game” are concerned about is the camera conditions that AI can work well with and those they don’t work well with. In this issue’s cover story, TMA member and AI guru, Sonny Tai, Actuate, hopes to help clear this up. Learn more about the primary factors impacting camera accuracy.

In our Guest column, TMA friend and past keynote presenter Joel Block, Bullseye Capital, shares some of his and a colleague’s essential steps to master the art of attracting top performers. What are your company’s STATs when it comes to identifying and attracting top performers to your team?

Elizabeth Parks, President, Parks Associates, dives into the latest residential market facts and figures in her monthly column. Just for starters, her research reports that 43% of US internet households now own a security solution and 32% subscribe to a security service. The news is quite exciting.

TMA’s GSOC Committee Co-Chair Richard Flores, IV, tackles redundancy in GSOC operations and systems in this new sanding column. In doing so, he asks the reader to consider the difference between redundancy and resiliency. Are they interchangeable?

Read these and more in the first issue of 2024!

TMA Dispatch – Winter Issue Released

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The winter issue of the TMA Dispatch is now available for online reading and download.

This issue’s cover story reviews the year’s highlights in TMA programs such as ASAP-to-PSAP and key initiatives like standards. Catch up and learn how you can get involved in the New Year! Volunteering on a committee is a great way to meet other TMA members and to giveback to the industry.

Our guest column explores how AI and ML is being used to boost video for monitoring centers. See how these new technologies are impacting our industry.

Get to know a bit more about our new president and his plans for his tenure in the President’s column.

Interested in submitting an article? Advertising? Contact communications@tma.us for details.

TMA Dispatch – Spring Issue Now Available

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What’s keeping you up at night? TMA members are saying the post-COVID hiring challenges are at the top of their list. The spring issue of the TMA Dispatch dips it’s toes into the challenge. Read how two TMA member company HR leaders are confronting the issue and how you can bets position your company for successful recruiting, as well as retention. In a related article, a guest columnist shares five ways your company continue to enhance your brand image to attract multigenerational talent. She poses the question, “Would your employees recommend your company to others in the community?”

You’ll also find:

  • Guest Column – Every three years, NFPA 72® is updated. The 2022 edition of the standard was published in the fall of 2021. Honeywell’s Richard Roberts provides a high-level summary of the new requirements for NFPA 72.
  • Standards – TMA-AVS-01, TMA’s groundbreaking standard, is officially an ANSI standard. T h e next step is implementation. Learn more and find out about our new, proposed ANSI standard that is taking on active threats.
  • Research – Parks Associates’ Research Analyst Frank Saldana takes a close look at how issues of warranty and data security will continue to rise with the sale of security and smart home devices into the residential market increases.
  • CEO Q&A – Meet one of the most accomplished and respected women in security industry leadership today in this issue’s CEO Q&A. Read our interview with Joey Rao-Russell, President & CEO of Kimberlite, Corp.
  • More!

Read it today –

TMA Dispatch – Winter 2022 – Now Available!

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The 2022 winter issue of TMA Dispatch is now available. Here are just a few highlights of the stories you’ll see:

            • Research – Improving School Safety and Security with Tech
            • NEW! Executive Q&A – Meet Evolon Technology’s CEO
            • Business – Membership as a Brand and Business Strategy
            • Guest – New Requirements for Remote System Access

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Fall issue of TMA Dispatch Now Available

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The fall issue of TMA Dispatch is now available. TMA member Eastern Bank contributed this issue’s cover story on current industry financial trends. Read it to learn if it’s the right time to sell or invest. Other columns take on the latest in smart home systems; explore the technology behind real-time locating; and provide insights into using cameras as sensors.

Read it now:

  1. Download and print a PDF
  2. View online on any device

The deadline for our winter issue is November 15th. Send your news to communications@tma.us. Interested in submitting an article? Email communications@tma.us for details.

TMA Dispatch – Winter issue now available!

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The latest issue of the TMA Dispatch is now available for you to download or read online.

This issue’s highlights:

  • TMA’s new President provides an outline of his goals for his tenue.
  • Gain a new perspective on hiring and retention.
  • Thinking about selling your business? Find out how to best prepare!
  • Find out what residential customers looking for in smart home services (and how you can grow your profits!).
  • How can you up your customer service game? Hear from one of TMA’s members.

Plus more!

Fall issue of the TMA Dispatch now available!

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The fall issue of the TMA Dispatch takes a closer look at the power of collaboration, provides a glimpse into the future of video monitoring, and introduces some new business opportunities in the multi-unit dwelling sector. Find out how to protect your IP, and more.

View at https://issuu.com/csaainternational/docs/21falldispatchfinal