VA and OR ECCs go live with TMA’s ASAP-to-PSAP

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TMA welcomed its 124th and 125th ECCs to its ASAP-to-PSAP service in March.

Deschutes County OR 911 Service District  (#124)

The Deschutes County OR 911 Service District is the 124th Emergency Communications Center (ECC) in the United States and the 2nd agency in the State of Oregon to implement the Automated Secure Alarm Protocol (ASAP).  The Deschutes County ECC went live March 15, 2023 with: Rapid Response Monitoring, Vector Security, Johnson Controls (Tyco), Stanley Security, Securitas, Protection One, Security Central, Affiliated Monitoring, United Central Control, National Monitoring Center, Guardian Protection, Brinks, Vivint and ADT.

Fairfax County VA  (#125)

The Fairfax County VA Department of Public Safety Communications became the 125th Emergency Communications Center (ECC) in the United States and the 23rd ECC in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The Fairfax County ECC went live the week of March 27, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Stanley Security, Securitas, Tyco (Johnson Controls), Guardian Protection, Brinks Home Security, Affiliated Monitoring, Vivint, United Central Control, Protection One, the National Monitoring Center, CPI, Wegmans, and ADT.

To learn more about TMA’s ASAP-to-PSAP service, go to http://tma.us/programs/asap/.

TMA Welcomes Two New ASAPs

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TMA welcomed two new ASAPs this week, which brings the total number to 125.

Deschutes County OR 911 Service District  (#124)

The Deschutes County OR 911 Service District is the 124th Emergency Communications Center (ECC) in the United States and the 2nd agency in the State of Oregon to implement the Automated Secure Alarm Protocol (ASAP).  The Deschutes County ECC went live March 15, 2023 with: Rapid Response Monitoring, Vector Security, Johnson Controls (Tyco), Stanley Security, Securitas, Protection One, Security Central, Affiliated Monitoring, United Central Control, National Monitoring Center, Guardian Protection, Brinks, Vivint and ADT.

Fairfax County VA  (#125)

The Fairfax County VA Department of Public Safety Communications became the 125th Emergency Communications Center (ECC) in the United States and the 23rd ECC in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The Fairfax County ECC went live the week of March 27, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Stanley Security, Securitas, Tyco (Johnson Controls), Guardian Protection, Brinks Home Security, Affiliated Monitoring, Vivint, United Central Control, Protection One, the National Monitoring Center, CPI, Wegmans, and ADT.

TMA Members Exhibit at ISC West, Las Vegas

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Attending ISC West this year? If so, check out the list if TMA members below who will be exhibiting. If you’re exhibiting and you’d like to share additional details, please email communications@tma.us.

ADT Commercial
Booth: 20007
Schedule a Meeting
Featured Workshop: Active Shooter and Stop the Bleed Workshop, March 28th at 1:00pm

Bosch
Booth: 11053
Visit the all-new Bosch booth at ISC West to experience Bosch’s latest offerings in intrusion detection and access control. For more information, visit the ISC West booth or www.boschbuildingtechnologies.com

ADI
Booth: 12043

AES Corporation
Booth: 6034

Affiliated Monitoring
Booth: 23051

Alarm.com
Booth: 16039

Alarm Monitoring Services
Booth: 1064

Altronix
Booth: 11073

Alula
Booth: 26109

AvantGuard Monitoring
Booth: 10109

Axis Communications
Booth: 14051

Bold Group
Booth: 20109

Brinks Home
Booth: 23045

Calipsa
Booth: 13062

COPS Monitoring
Booth: 17059

Digital Monitoring Products (DMP)
Booth: 23089

Edgeworth Security
Booth: 23003

Emergency24
Booth: 6039

Evolon Technology
Booth: 4050

Eyeforce, Inc.
Booth: 1102

Honeywell International
Booth: 8037

IronYun
Booth: 17121

Johnson Controls
Booth: 18033

Louroe Electronics
Booth: 8038

MicroKey Solutions
Booth: 23003

NAPCO Security Technologies, Inc.
Booth: 12031

OpenEye
Booth: 22031

Rapid Response Monitoring
Booth: 21089

Resideo
Booth: 10047

SD Marketing
Booth: 1104

Sonitrol
Booth: 22075

Speco Technologies
Booth: 20019

Telguard
Booth: 24101

USA Central Station Alarm Corp.
Booth: 8042

Jewelers Mutual® Group Celebrates 110 Years

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Jewelers Mutual® Group, the insurance and business solutions provider dedicated to the jewelry industry, is celebrating its 110th anniversary this month by reaffirming its commitment to the industry and its customers.

In 1913, a group of jewelers banded together because they couldn’t find insurance for their jewelry stores. Over the years, Jewelers Mutual continued to expand its protection offerings to include jewelry consumers, while bringing even more solutions to jewelers to help enable their growth. Today, the company continues to elevate the industry with programs that progressively move it forward. Jewelers Mutual’s recent establishment of the Jewelry Industry Council, the Conversations leadership event, and a multitude of innovative initiatives fuel new products and insurtech solutions to meet customers’ needs better than ever before.

“Jewelers Mutual has proven to be the consistent, dependable company that its more than one million customers throughout the U.S. and Canada depend on,” said Scott Murphy, Jewelers Mutual President and Chief Executive Officer. “The responsibility that comes from serving our growing customer base is significant, and we are more focused than ever on being there for them in the ways they need us to be, both now and for the future.”

Over the past several years, Jewelers Mutual has launched numerous technology advancements for both jewelry businesses and jewelry customers, including its marketplace technology platform which has become a one-stop destination for thousands of jewelers to improve the way they do business—from shipping to appraisal solutions and more. Exploring each facet of the industry, the company continues to uncover new opportunities such as Internet of Things loss prevention technology and meaningful insurtech offerings, like its one-of-a-kind Luxsurance® program, that transforms customer experiences.

“As we look to the future, we are excited about the possibilities and are dedicated to delivering the best possible service and solutions to our customers,” said Murphy. “After 110 years, we are just getting started.”

With an expanded portfolio beyond insurance, Jewelers Mutual is well-positioned to shape and strengthen the jewelry industry for the next 110 years.

Learn more about Jewelers Mutual and its 110-year history at JewelersMutual.com/about-us.

Finalists for 2023 TMA/SSI Monitoring Technology “Marvel” Award Announced

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The Monitoring Association (TMA) and Security Sales & Integration (SSI) announced the finalists for the TMA/SSI 2023 Monitoring Technology “Marvel” Award. They are:

  • Edgeworth Security
  • National Monitoring Center
  • Statewide Central Station

This award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

The purpose of the Marvel Award is to provide recognition for monitoring centers creating and/or using cutting-edge technology to raise awareness of these new technologies. “The monitoring industry is experiencing exponential shifts as new technology emerges,” said TMA Technology Committee Co-Chair Sascha Kylau, OneTel Security. “Our goal with this award is to bring those monitoring centers and their partners who are demonstrating how new technologies are allowing security monitoring providers to reach new levels of efficiency and service. It’s exciting to see the evolution first hand.”

The Marvel will be presented to one overall winner for the “best adoption of new technology to advance your business.” Submission categories included:

  • Best implementation of video verification
  • Best implementation of PERS monitoring
  • Best technology to build efficiency in monitoring
  • Best cybersecurity
  • Best new business model
  • Best migration to the cloud

The TMA/SSI 2023 Marvel Technology Award will be presented on April 17th in a virtual awards ceremony. The winner will be featured in the August 2023 Monitoring Issue of SSI. Runners-up will also receive coverage in the issue.

Evolon Appoints Robert Putica as New Vice President of Sales

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Evolon Technology, Inc. announced the appointment of Robert Putica as the company’s Vice President of Sales. Putica will be responsible for serving Evolon’s customers and channel partners with AI-based perimeter security solutions that provide real-time threat detection, situational awareness, and insightful forensic searches to protect people and assets.

Putica comes to Evolon with over 20 years of sales and business development experience in the security industry. Most recently, Putica was with Dell Technologies, where he led business development efforts for the company’s Western US region. He also held sales management roles with Razberi Technologies, FLIR Systems, Digital Monitoring Products, Hikvision USA, and Enterprise Security, Inc. Prior to this, he co-founded Integrated Electronics, a system integrator business based in Fresno, California. Putica holds a Bachelor of Applied Science in Electrical and Electronics Engineering from California State University, Fresno, and a Master of Business Administration from the Essex Business School.

“We’re thrilled to welcome Robert to Evolon,” said Tom Galvin, Evolon’s President and CEO. “Robert is the perfect fit to lead Evolon’s work to serve our public safety and enterprise security customers with mission critical perimeter security solutions.”

DMP Releases The New 7-Inch Touchscreen Keypad

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Digital Monitoring Products (DMP) announces the release of their latest touchscreen keypad designed for residential and commercial applications. Compatible with all DMP’s XR and XT Series panels, the new keypad is fully loaded with high-functioning features such as:

  • View live and recorded video from connected cameras
  • Integration with the V-4061video doorbell allows someone to see and speak with visitors
  • An onboard camera that captures snapshots of who’s arming and disarming the system
  • Easily arm areas all on one screen
  • Enhanced Z-Wave control for thermostats, lights, and door locks

According to Matt Dean, Product Manager for DMP, “This new keypad provides security, video, and automation, all in a large-format touchscreen. Utilizing large text, icons and intuitive graphics, the new keypad delivers the same exceptional image quality and ease of use one would experience with a smartphone.”

In addition, firmware updates are pushed to the keypad remotely via DMP’s administrative portal. When connected to wi-fi, the keypad will remain up-to-date with features and functionality.

“A 7-inch keypad is a standard across the security industry and has frequently been requested by our dealers. Expanding DMP’s Touchscreen Keypad Series with a 7-inch model allows our dealers to increase their business among customers who prefer a large-format interface with best-in-class intrusion,” said Alee Rouhani, Director of Marketing.

The 7-inch keypad will be part of DMP’s popular Touchscreen Series in addition to the high-security and wireless 5-Inch keypad models. For more information and full capabilities of the new keypad, watch the spotlight video at www.dmp.com/7inchkeypad.

WA and VA ECCs Go Live with TMA’s ASAP Service

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TMA welcomes its 121st and 122nd ECCs to its ASAP-to-PSAP service – the Snohomish County WA 911 (Sno911) in Washington and the New River Valley Emergency Communications Regional Authority (NRV 911 Authority) in Virginia.

Snohomish County WA  #121

The Snohomish County WA 911 (Sno911) is the 121st ECC in the United States and the 5th agency in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP).  The Snohomish County ECC went live January 31st, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Guardian Protection, Securitas, United Central Control, National Monitoring Center, Johnson Controls (Tyco), Affiliated Monitoring, Protection One, Brinks, Stanley Security, Vivint and ADT.

Andie Burton, Director of Operations, Snohomish County said, “The installation of the Automated Secure Alarm Protocol program into our system will streamline and increase efficiency of processing various alarm calls for service.  Use of the program will also free up call takers to answer other incoming 9-1-1 calls.  In a large Emergency Communications Center environment, preserving these precious resources will help provide better service to our community.”

New River Valley (Montgomery County) VA  #122

The New River Valley Emergency Communications Regional Authority (NRV 911 Authority) is the 122nd ECC in the United States and the 22nd agency in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The NRV 911 Authority went live February 27, 2023 with: Rapid Response Monitoring, Vector Security, Stanley Security, Securitas, Protection One, United Central Controls, National Monitoring Center, Guardian Protection, Affiliated Monitoring, Brinks Home Security, Vivint, Security Central, CPI Security, Johnson Controls (Tyco) and ADT.

Learn more about ASAP-to-PSAP service HERE.

TMA to Host Automation Summit, 3/28 in Las Vegas

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Please join TMA in a meeting with the industry automation vendors to discuss TMA-AVS-01 implementation on March 28th, 3:30-5:00pm in Las Vegas, NV (see complete details below). For those unable to join us in-person, TMA is exploring a virtual alternative.

The meeting goals are:

  • To introduce the five levels of alarm metrics as defined in the standard;
  • To explore the use of different types of external data used to determine levels, using presence detection or other platforms like customer video, apps, SMS, etc.;
  • To gain an understanding as to when to calculate the score;
  • To discuss compliance, reporting, self-evaluations, etc.; and,
  • To review how to send a standardized CAD update message with the priority levels in it while the ASAP-to-PSAP 2021 edition is being implemented.

There will also be time reserved for Q&A.

DATE/TIME: March 28th, 3:30-5:00pm

LOCATION:
Keep Memory Alive Event Center
888 W Bonneville Ave.
Las Vegas, NV 89106

Please RSVP at http://tma.us/events/automation-vendor-meeting/