TMA Automation Summit Opens Dialogue on New Standard Implementation

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On Tuesday, March 28th, TMA hosted its Automation Summit in Las Vegas, NV. Key stakeholders from across the security and monitoring communities convened in-person and remotely via Zoom to hear from a panel of volunteers who lead the development of TMA’s newest ANSI standard – Alarm Validation Scoring Standard [TMA-AVS-01], which was released in January 2023. With the standard’s accreditation finalized, the next step is to inform, educate, and initiate its implementation and adoption by monitoring centers, automation software providers, ECCs, and law enforcement.

The purpose of the Automation Summit was to open a dialogue amongst key stakeholders across the industry.

TMA extends special appreciation to Mark Hillenburg, DMP, and his team for their generous support of the event.

A recording of the meeting may be viewed on demand HERE.

 

VA and OR ECCs go live with TMA’s ASAP-to-PSAP

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TMA welcomed its 124th and 125th ECCs to its ASAP-to-PSAP service in March.

Deschutes County OR 911 Service District  (#124)

The Deschutes County OR 911 Service District is the 124th Emergency Communications Center (ECC) in the United States and the 2nd agency in the State of Oregon to implement the Automated Secure Alarm Protocol (ASAP).  The Deschutes County ECC went live March 15, 2023 with: Rapid Response Monitoring, Vector Security, Johnson Controls (Tyco), Stanley Security, Securitas, Protection One, Security Central, Affiliated Monitoring, United Central Control, National Monitoring Center, Guardian Protection, Brinks, Vivint and ADT.

Fairfax County VA  (#125)

The Fairfax County VA Department of Public Safety Communications became the 125th Emergency Communications Center (ECC) in the United States and the 23rd ECC in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The Fairfax County ECC went live the week of March 27, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Stanley Security, Securitas, Tyco (Johnson Controls), Guardian Protection, Brinks Home Security, Affiliated Monitoring, Vivint, United Central Control, Protection One, the National Monitoring Center, CPI, Wegmans, and ADT.

To learn more about TMA’s ASAP-to-PSAP service, go to https://tma.us/programs/asap/.

TMA Members Exhibit at ISC West, Las Vegas

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Attending ISC West this year? If so, check out the list if TMA members below who will be exhibiting. If you’re exhibiting and you’d like to share additional details, please email communications@tma.us.

ADT Commercial
Booth: 20007
Schedule a Meeting
Featured Workshop: Active Shooter and Stop the Bleed Workshop, March 28th at 1:00pm

Bosch
Booth: 11053
Visit the all-new Bosch booth at ISC West to experience Bosch’s latest offerings in intrusion detection and access control. For more information, visit the ISC West booth or www.boschbuildingtechnologies.com

ADI
Booth: 12043

AES Corporation
Booth: 6034

Affiliated Monitoring
Booth: 23051

Alarm.com
Booth: 16039

Alarm Monitoring Services
Booth: 1064

Altronix
Booth: 11073

Alula
Booth: 26109

AvantGuard Monitoring
Booth: 10109

Axis Communications
Booth: 14051

Bold Group
Booth: 20109

Brinks Home
Booth: 23045

Calipsa
Booth: 13062

COPS Monitoring
Booth: 17059

Digital Monitoring Products (DMP)
Booth: 23089

Edgeworth Security
Booth: 23003

Emergency24
Booth: 6039

Evolon Technology
Booth: 4050

Eyeforce, Inc.
Booth: 1102

Honeywell International
Booth: 8037

IronYun
Booth: 17121

Johnson Controls
Booth: 18033

Louroe Electronics
Booth: 8038

MicroKey Solutions
Booth: 23003

NAPCO Security Technologies, Inc.
Booth: 12031

OpenEye
Booth: 22031

Rapid Response Monitoring
Booth: 21089

Resideo
Booth: 10047

SD Marketing
Booth: 1104

Sonitrol
Booth: 22075

Speco Technologies
Booth: 20019

Telguard
Booth: 24101

USA Central Station Alarm Corp.
Booth: 8042

Finalists for 2023 TMA/SSI Monitoring Technology “Marvel” Award Announced

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The Monitoring Association (TMA) and Security Sales & Integration (SSI) announced the finalists for the TMA/SSI 2023 Monitoring Technology “Marvel” Award. They are:

  • Edgeworth Security
  • National Monitoring Center
  • Statewide Central Station

This award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

The purpose of the Marvel Award is to provide recognition for monitoring centers creating and/or using cutting-edge technology to raise awareness of these new technologies. “The monitoring industry is experiencing exponential shifts as new technology emerges,” said TMA Technology Committee Co-Chair Sascha Kylau, OneTel Security. “Our goal with this award is to bring those monitoring centers and their partners who are demonstrating how new technologies are allowing security monitoring providers to reach new levels of efficiency and service. It’s exciting to see the evolution first hand.”

The Marvel will be presented to one overall winner for the “best adoption of new technology to advance your business.” Submission categories included:

  • Best implementation of video verification
  • Best implementation of PERS monitoring
  • Best technology to build efficiency in monitoring
  • Best cybersecurity
  • Best new business model
  • Best migration to the cloud

The TMA/SSI 2023 Marvel Technology Award will be presented on April 17th in a virtual awards ceremony. The winner will be featured in the August 2023 Monitoring Issue of SSI. Runners-up will also receive coverage in the issue.

WA and VA ECCs Go Live with TMA’s ASAP Service

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TMA welcomes its 121st and 122nd ECCs to its ASAP-to-PSAP service – the Snohomish County WA 911 (Sno911) in Washington and the New River Valley Emergency Communications Regional Authority (NRV 911 Authority) in Virginia.

Snohomish County WA  #121

The Snohomish County WA 911 (Sno911) is the 121st ECC in the United States and the 5th agency in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP).  The Snohomish County ECC went live January 31st, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Guardian Protection, Securitas, United Central Control, National Monitoring Center, Johnson Controls (Tyco), Affiliated Monitoring, Protection One, Brinks, Stanley Security, Vivint and ADT.

Andie Burton, Director of Operations, Snohomish County said, “The installation of the Automated Secure Alarm Protocol program into our system will streamline and increase efficiency of processing various alarm calls for service.  Use of the program will also free up call takers to answer other incoming 9-1-1 calls.  In a large Emergency Communications Center environment, preserving these precious resources will help provide better service to our community.”

New River Valley (Montgomery County) VA  #122

The New River Valley Emergency Communications Regional Authority (NRV 911 Authority) is the 122nd ECC in the United States and the 22nd agency in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The NRV 911 Authority went live February 27, 2023 with: Rapid Response Monitoring, Vector Security, Stanley Security, Securitas, Protection One, United Central Controls, National Monitoring Center, Guardian Protection, Affiliated Monitoring, Brinks Home Security, Vivint, Security Central, CPI Security, Johnson Controls (Tyco) and ADT.

Learn more about ASAP-to-PSAP service HERE.

TMA to Host Automation Summit, 3/28 in Las Vegas

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Please join TMA in a meeting with the industry automation vendors to discuss TMA-AVS-01 implementation on March 28th, 3:30-5:00pm in Las Vegas, NV (see complete details below). For those unable to join us in-person, TMA is exploring a virtual alternative.

The meeting goals are:

  • To introduce the five levels of alarm metrics as defined in the standard;
  • To explore the use of different types of external data used to determine levels, using presence detection or other platforms like customer video, apps, SMS, etc.;
  • To gain an understanding as to when to calculate the score;
  • To discuss compliance, reporting, self-evaluations, etc.; and,
  • To review how to send a standardized CAD update message with the priority levels in it while the ASAP-to-PSAP 2021 edition is being implemented.

There will also be time reserved for Q&A.

DATE/TIME: March 28th, 3:30-5:00pm

LOCATION:
Keep Memory Alive Event Center
888 W Bonneville Ave.
Las Vegas, NV 89106

Please RSVP at https://tma.us/events/automation-vendor-meeting/

The Monitoring Association Appoints New Government Relations Committee Chair

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Call for participation in TMA-VMS-01 video procedural standard committee.The Monitoring Association (TMA) is pleased to announce the recent appointment of James Marcella to the chairmanship of its Government Relations Committee. In this important role, Marcella will lead TMA’s state and local advocacy efforts and often partner with the Alarm Industry Communications Committee (AICC) on legislative initiatives. A longtime TMA member and volunteer contributor, Marcella is currently the director, Industry Associations, for Massachusetts-based Axis Communications.

“James has been a valued member and volunteer within the TMA community for more than a decade. He possesses quite a broad spectrum of knowledge relative to security industry technology, best practices, and business trends, which make him ideally suited for this important role within TMA,†stated Morgan Hertel, president, TMA. “His unique insights into key legislative issues impacting security industry businesses, as well as the state and local legislative process, are especially valuable to the TMA community at this time.â€

Learn more about TMA’s Government Relations Committee at https://tma.us/about/our-committees/#toggle-id-11.

TMA Welcomes Zeus Fire and Security CEO to its Board of Directors

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Call for participation in TMA-VMS-01 video procedural standard committee.The Monitoring Association (TMA) is pleased to announce the recent appointment of Scott R. Elkins, CEO, Zeus Fire and Security, to its Board of Directors. An accomplished and highly respected security industry executive, Elkins was appointed by TMA President Morgan Hertel to fill in a vacancy in the Board of Directors.

TMA President Morgan Hertel shared, “Scott brings more than three decades of security industry knowledge and experience to his new role within TMA. He is a passionate leader and is deeply committed to excellence in all aspects of his work. His unique insights to business and technology will assuredly be an asset to our Board and to our membership community as we evolve to meet the changing landscape of our industry.â€

“It is an honor to be appointed to the TMA Board of Directors.  I have dedicated my entire professional career to this industry and TMA has been an invaluable resource to me and companies along the way. Every industry needs a strong governing association, and we are so fortunate to have TMA serve that role for the Monitoring Industry,†stated Elkins. “The opportunity to give back is appreciated and one I do not take lightly.  It is a privilege to serve with so many dedicated industry professionals, many of whom who have been long-term friends and colleagues.  I believe that TMA’s best days are ahead of it as we continue to support this amazing industry in these new, challenging, and exciting times.â€

TMA Welcomes Dynamark Monitoring to its ASAP-to-PSAP Service

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The Monitoring Association (TMA) welcomed Dynamark Monitoring, Inc. to its growing list of ASAP-to-PSAP connected monitoring centers – bringing the total number to 29. Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs)/PSAPs.

“Dynamark Monitoring, Inc. is thrilled to go live with TMA’s ASAP-to-PSAP service. The journey, while long, has proven well worth the effort. All our processing times have been reduced, which allows our team to provide quicker and more accurate emergency response to our customers. We look forward to adding more locations with our goal to be online with every city across the nation where ASAP-to-PSAP is available. Many thanks to the TMA staff, Bill Hobgood, and our own Donia Cook for their hard work,” said J. Keith Godsey, COO, Dynamark Monitoring, Inc.

Pam Petrow, chair, TMA ASAP-to-PSAP Committee, remarked, “With the addition of new companies like Dynamark Monitoring, Inc. that demonstrate a commitment to excellence in the protection of life and property, our list of ASAP-to-PSAP connected monitoring centers continues to grow. In tandem, TMA’s ability to offer this leading-edge service across the U.S. expands as well.”

Based in Hagerstown, MD, Dynamark Monitoring, Inc. is a UL, FM, TMA Five Diamond Monitoring Center serving over 1,000 dealers throughout the U.S. Its technologically advanced platform, which includes its award-winning Instant Connect Response Platform, enables the company to exceed established industry standards in alarm delivery speed and reliability when seconds count.

Learn more about TMA’s ASAP-to-PSAP service at www.tma.us/asap/.