NMC Wins Marvel Technology Award; CPI Security and Statewide Win Top Excellence Awards

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TMA presented the 2023 TMA/SSI Marvel Technology Award and the 2023 TMA/SDM Excellence Awards at its annual awards ceremony on Monday, April 17th.

Award sponsors SSI and SDM magazines will feature winners, as well as finalists, it their respective August 2023 issues.

Join in congratulating our winners!

The 2023 winners are:

2023 Marvel Technology Award:
National Monitoring Center

2023 Excellence Awards:

Monitoring Center of the Year – Enterprise
CPI Security

Monitoring Center of the Year – SMB
Statewide Central Station

Monitoring Center of the Year – Manager
Fiore Ayala
Rapid Response Monitoring Services, Inc.

Monitoring Center of the Year – Operator
Samantha Marzili
COPS Monitoring

Monitoring Center of the Year – Support Person
Brian DeCarlo
Rapid Response Monitoring Services, Inc.

To view the full list of 2023 finalists, go to:

TMA Dispatch – Spring Issue Now Available

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What’s keeping you up at night? TMA members are saying the post-COVID hiring challenges are at the top of their list. The spring issue of the TMA Dispatch dips it’s toes into the challenge. Read how two TMA member company HR leaders are confronting the issue and how you can bets position your company for successful recruiting, as well as retention. In a related article, a guest columnist shares five ways your company continue to enhance your brand image to attract multigenerational talent. She poses the question, “Would your employees recommend your company to others in the community?”

Call for participation in TMA-VMS-01 video procedural standard committee.You’ll also find:

  • Guest Column – Every three years, NFPA 72® is updated. The 2022 edition of the standard was published in the fall of 2021. Honeywell’s Richard Roberts provides a high-level summary of the new requirements for NFPA 72.
  • Standards – TMA-AVS-01, TMA’s groundbreaking standard, is officially an ANSI standard. T h e next step is implementation. Learn more and find out about our new, proposed ANSI standard that is taking on active threats.
  • Research – Parks Associates’ Research Analyst Frank Saldana takes a close look at how issues of warranty and data security will continue to rise with the sale of security and smart home devices into the residential market increases.
  • CEO Q&A – Meet one of the most accomplished and respected women in security industry leadership today in this issue’s CEO Q&A. Read our interview with Joey Rao-Russell, President & CEO of Kimberlite, Corp.
  • More!

Read it today –

TMA President Inducted into SSI Hall of Fame

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Call for participation in TMA-VMS-01 video procedural standard committee.TMA President Morgan Hertel was inducted into Security Sales and Integration Magazine (SSI) 2023 Hall of Fame at ISC West in Las Vegas. According to SSI Editor-in-Chief Scott Goldfine, “the SSI Hall memorializes those whose work is in fact connected with life-and-death outcomes. Everyone in the security and fire/life-safety industry plays a part in the grand scheme to protect people, property, and assets.†As of today, more than 120 high achievers have been elected to the SSI Industry Hall of Fame.

Goldfine further states, “Those chosen for this special recognition often demonstrate coveted qualities such as talent, vison, passion, skill, dedication, focus, tenacity, and intuition. However, rising to the lofty level of all-time greatness also brings into play admirable characteristics like integrity, honesty, humility, ethics, and philanthropy. Those attributes embody the exemplary persons who since 2004 have been inducted into the SSI Industry Hall of Fame — including this year’s heroic half-dozen.

In his profile, Morgan shared his biggest wish for the industry change as, ““I would like to change people’s attitude toward change itself. It’s a human trait to push back against change because it can be scary. But it’s necessary in our industry.â€

Read Morgan’s full profile on the SSI website.

Welcome TMA’s Newest Team Member – Keely Daugherty

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Call for participation in TMA-VMS-01 video procedural standard committee.The TMA team is thrilled to welcome meeting and events professional Keely Daugherty! The new Director of Meetings, Daugherty joined the small staff just ahead of McDonald’s departure. She brings nearly 10 years of experience working in meeting and events for non-profits and membership associations. Most recently, Daugherty managed conferences for the U.S. Department of Defense.

“I have always loved bringing people together to celebrate, meet, and learn. I also love seeing the organization’s hard work come together in a tangible way,†shared Daugherty, “I am excited to meet TMA members at events and create both engaging and meaningful experiences for them to network and share ideas.â€

A proud graduate of the University of Alabama (Roll Tide!), Daugherty is currently in the process of earning continuing education credit to obtain her Certified Meeting Professional (CMP) certification.

Outside of work, she enjoys cooking for family and friends, a good book on the beach, going to the driving range, and spending time on the Chesapeake Bay or in the Shenandoah Mountains with her dog, Wrigley.

TMA Automation Summit Opens Dialogue on New Standard Implementation

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On Tuesday, March 28th, TMA hosted its Automation Summit in Las Vegas, NV. Key stakeholders from across the security and monitoring communities convened in-person and remotely via Zoom to hear from a panel of volunteers who lead the development of TMA’s newest ANSI standard – Alarm Validation Scoring Standard [TMA-AVS-01], which was released in January 2023. With the standard’s accreditation finalized, the next step is to inform, educate, and initiate its implementation and adoption by monitoring centers, automation software providers, ECCs, and law enforcement.

The purpose of the Automation Summit was to open a dialogue amongst key stakeholders across the industry.

TMA extends special appreciation to Mark Hillenburg, DMP, and his team for their generous support of the event.

A recording of the meeting may be viewed on demand HERE.

 

VA and OR ECCs go live with TMA’s ASAP-to-PSAP

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TMA welcomed its 124th and 125th ECCs to its ASAP-to-PSAP service in March.

Deschutes County OR 911 Service District  (#124)

The Deschutes County OR 911 Service District is the 124th Emergency Communications Center (ECC) in the United States and the 2nd agency in the State of Oregon to implement the Automated Secure Alarm Protocol (ASAP).  The Deschutes County ECC went live March 15, 2023 with: Rapid Response Monitoring, Vector Security, Johnson Controls (Tyco), Stanley Security, Securitas, Protection One, Security Central, Affiliated Monitoring, United Central Control, National Monitoring Center, Guardian Protection, Brinks, Vivint and ADT.

Fairfax County VA  (#125)

The Fairfax County VA Department of Public Safety Communications became the 125th Emergency Communications Center (ECC) in the United States and the 23rd ECC in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The Fairfax County ECC went live the week of March 27, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Stanley Security, Securitas, Tyco (Johnson Controls), Guardian Protection, Brinks Home Security, Affiliated Monitoring, Vivint, United Central Control, Protection One, the National Monitoring Center, CPI, Wegmans, and ADT.

To learn more about TMA’s ASAP-to-PSAP service, go to https://tma.us/programs/asap/.

TMA Members Exhibit at ISC West, Las Vegas

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Attending ISC West this year? If so, check out the list if TMA members below who will be exhibiting. If you’re exhibiting and you’d like to share additional details, please email communications@tma.us.

ADT Commercial
Booth: 20007
Schedule a Meeting
Featured Workshop: Active Shooter and Stop the Bleed Workshop, March 28th at 1:00pm

Bosch
Booth: 11053
Visit the all-new Bosch booth at ISC West to experience Bosch’s latest offerings in intrusion detection and access control. For more information, visit the ISC West booth or www.boschbuildingtechnologies.com

ADI
Booth: 12043

AES Corporation
Booth: 6034

Affiliated Monitoring
Booth: 23051

Alarm.com
Booth: 16039

Alarm Monitoring Services
Booth: 1064

Altronix
Booth: 11073

Alula
Booth: 26109

AvantGuard Monitoring
Booth: 10109

Axis Communications
Booth: 14051

Bold Group
Booth: 20109

Brinks Home
Booth: 23045

Calipsa
Booth: 13062

COPS Monitoring
Booth: 17059

Digital Monitoring Products (DMP)
Booth: 23089

Edgeworth Security
Booth: 23003

Emergency24
Booth: 6039

Evolon Technology
Booth: 4050

Eyeforce, Inc.
Booth: 1102

Honeywell International
Booth: 8037

IronYun
Booth: 17121

Johnson Controls
Booth: 18033

Louroe Electronics
Booth: 8038

MicroKey Solutions
Booth: 23003

NAPCO Security Technologies, Inc.
Booth: 12031

OpenEye
Booth: 22031

Rapid Response Monitoring
Booth: 21089

Resideo
Booth: 10047

SD Marketing
Booth: 1104

Sonitrol
Booth: 22075

Speco Technologies
Booth: 20019

Telguard
Booth: 24101

USA Central Station Alarm Corp.
Booth: 8042

Finalists for 2023 TMA/SSI Monitoring Technology “Marvel” Award Announced

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The Monitoring Association (TMA) and Security Sales & Integration (SSI) announced the finalists for the TMA/SSI 2023 Monitoring Technology “Marvel” Award. They are:

  • Edgeworth Security
  • National Monitoring Center
  • Statewide Central Station

This award honors innovations in monitoring center technology. It is co-sponsored by TMA and Security Sales & Integration (SSI) and coordinated by the TMA Technology Committee.

The purpose of the Marvel Award is to provide recognition for monitoring centers creating and/or using cutting-edge technology to raise awareness of these new technologies. “The monitoring industry is experiencing exponential shifts as new technology emerges,” said TMA Technology Committee Co-Chair Sascha Kylau, OneTel Security. “Our goal with this award is to bring those monitoring centers and their partners who are demonstrating how new technologies are allowing security monitoring providers to reach new levels of efficiency and service. It’s exciting to see the evolution first hand.”

The Marvel will be presented to one overall winner for the “best adoption of new technology to advance your business.” Submission categories included:

  • Best implementation of video verification
  • Best implementation of PERS monitoring
  • Best technology to build efficiency in monitoring
  • Best cybersecurity
  • Best new business model
  • Best migration to the cloud

The TMA/SSI 2023 Marvel Technology Award will be presented on April 17th in a virtual awards ceremony. The winner will be featured in the August 2023 Monitoring Issue of SSI. Runners-up will also receive coverage in the issue.

WA and VA ECCs Go Live with TMA’s ASAP Service

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TMA welcomes its 121st and 122nd ECCs to its ASAP-to-PSAP service – the Snohomish County WA 911 (Sno911) in Washington and the New River Valley Emergency Communications Regional Authority (NRV 911 Authority) in Virginia.

Snohomish County WA  #121

The Snohomish County WA 911 (Sno911) is the 121st ECC in the United States and the 5th agency in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP).  The Snohomish County ECC went live January 31st, 2023, with: Vector Security, Rapid Response Monitoring, Security Central, Guardian Protection, Securitas, United Central Control, National Monitoring Center, Johnson Controls (Tyco), Affiliated Monitoring, Protection One, Brinks, Stanley Security, Vivint and ADT.

Andie Burton, Director of Operations, Snohomish County said, “The installation of the Automated Secure Alarm Protocol program into our system will streamline and increase efficiency of processing various alarm calls for service.  Use of the program will also free up call takers to answer other incoming 9-1-1 calls.  In a large Emergency Communications Center environment, preserving these precious resources will help provide better service to our community.”

New River Valley (Montgomery County) VA  #122

The New River Valley Emergency Communications Regional Authority (NRV 911 Authority) is the 122nd ECC in the United States and the 22nd agency in the state of Virginia to implement the Automated Secure Alarm Protocol (ASAP).  The NRV 911 Authority went live February 27, 2023 with: Rapid Response Monitoring, Vector Security, Stanley Security, Securitas, Protection One, United Central Controls, National Monitoring Center, Guardian Protection, Affiliated Monitoring, Brinks Home Security, Vivint, Security Central, CPI Security, Johnson Controls (Tyco) and ADT.

Learn more about ASAP-to-PSAP service HERE.