Bill Hobgood to Receive CSAA Public Sector Award

Richmond, VA’s Bill Hobgood is Recipient of Inaugural CSAA Public Sector Award

Public Safety Project Manager Recognized for Tireless Work on Behalf of the ASAP® Program

 VIENNA, VA (June 18, 2015) – CSAA International announced that Bill Hobgood, Project Manager, Public Safety Team in the Department of Information Technology for the City of Richmond, Virginia, is the recipient of CSAA’s inaugural Public Sector Award. This special honor is given by CSAA in recognition of a public sector individual’s contribution to the alarm industry.

“Over the past several years, Bill has worked tirelessly to promote and implement ASAP®, a program that increases the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Service Answering Points (PSAPs),” said CSAA President Pamela J. Petrow. “Bill is the ideal recipient of this inaugural award–he has been an indefatigable advocate for the ASAP program, which benefits both the private and public sector.”

“I am deeply honored to receive CSAA’s Inaugural Public Sector Award,” said Hobgood. “Having personally developed the first ASAP to Computer-Aided Dispatch interface for York County, VA and the City of Richmond, VA that was launched in 2006 as a two-and-a-half year pilot, I realized from day one that the ASAP program would become the win-win that it has for public safety and the alarm industry with the primary beneficiary being the community that we serve. The ASAP program has a proven track record of successes across the United States made possible due to faster responses by public safety responders.”

Hobgood was nominated for the award by Vector Security and by CSAA Past President Louis T. Fiore. “This award is so well-deserved!” said Fiore. “Bill has done a great deal for CSAA, ASAP and the industry as a whole, and I congratulate him on this recognition.”

ASAP was launched in 2011 as an initiative by the alarm industry in a cooperative effort between the Association of Public Communications Officials (APCO) and CSAA. With ASAP, critical life safety signals and accurate information is processed in seconds, not minutes, through the Nlets system of state-to-state PSAP communication, insuring that critical time is not lost, and that complete and accurate information is transmitted to the PSAP every time. The ASAP program also helps reduce false alarms, and may save the PSAPs and emergency services potentially millions of dollars.

“ASAP is a critical initiative that will improve public safety,” said Petrow, “and it is being implemented all around the country thanks to Bill.”

“The program continues to expand to additional Public Safety Answering Points and alarm central stations at a rapid pace,” Hobgood said. “It has been personally rewarding each time I learn of another PSAP or central station that has joined the program. This program really works and I am thankful to be part of it.”

Hobgood’s efforts to promote and implement ASAP include:


  • Assuming the role of technical lead for the original pilot in 2006 and achieved the first Computer-Aided Dispatch (CAD) interface
  • Serving as Co-Project Manager for APCO with the IJIS Institute on the Public Safety Data Interoperability Program that led to the development of the IEPD for the ASAP program
  • Serving as Chair of APCO’s Data Transfer Committee that led to the program becoming an American National Standard
  • Promoting the ASAP program to many groups in at least 40 presentations including:
    • APCO International annual conferences
    • Local and regional APCO/NENA chapter conferences
    • Justice Clearinghouse webinars
    • CAD provider user groups
    • Best of NIEM webinars
    • IJIS Institute Symposiums and Briefings
    • ASIS Security conferences
    • International Association of Chiefs of Police (IACP) conferences
    • Law Enforcement Information Management (LEIM) conferences
  • Working with each central station that participates in the ASAP program to certify their automation with the City of Richmond CAD system in conforming to the ANSI standard
  • Working with many of the PSAPs that are operational today with the ASAP program including:
    • City of Richmond, VA
    • York-Williamsburg-Poquoson, VA
    • James City County, VA
    • Washington, DC
    • Houston, TX
    • Henrico County, VA
  • As subject-matter-expert on the ASAP program, answering technical questions from PSAPs and central stations, reaching out to PSAPs for feedback and follow up, and participating in monthly ASAP committee conference calls to keep CSAA informed

Hobgood will be presented with the award at the Electronic Security Expo (ESX) Public Sector luncheon on Wednesday, June 24, at the Baltimore Convention Center. For more information, contact Elizabeth Lasko at CSAA, 703-242-4670 or

About CSAA International

The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members’ interests through education, online training, meetings and conventions, certification, insurance, and industry standards. For more information, contact Elizabeth Lasko at CSAA, 703-242-4670 x 16.


News for ASAP Program – June 13, 2013






ASAP on Fast track

 The ASAP to PSAP program is moving at a fast pace.  In under two years, 30+ ASAP Charter members are contracted to participate in the ASAP program.

ASAP program opens specialized wiki

The ASAP Outreach committee has launched the Charter members only wiki link for participants in the ASAP program.   The wiki houses information from “how to get my alarm company ready” to “how do I get my PSAP to participate” as well as tips and contacts. To gain access to the wiki, log onto

ASAP Message Broker Goes “Live”

On Monday, April 16, the long awaited CSAA message broker server—a critical component of the Automated Secure Alarm Protocol (ASAP)—became operational in the production environment.
The City of Richmond (Va.) Police Department’s Division of Emergency Communications and Vector Security, two of the three original ASAP pilot participants, migrated to the CSAA message broker officially at 1 p.m. EST on April 16. The migration was seamless and transparent for the end users at both Vector Security’s and Richmond’s 911 PSAP, according to Bill Hobgood, project coordinator for APCO and project manager for the city of Richmond’s Department of Information Technology Public Safety Team.
Anita Ostrowski, Vector Security’s vice president for central stations, says that operators at Vector Security received very brief, informal training that was required when Vector migrated to the production message broker. No formal training or in-depth training program was required for Vector’s migration.
The message broker is a combination of hardware and software intended to perform a middleware function between Nlets and the alarm monitoring companies that want to take advantage of ASAP. It performs error checking and ensures that the transmissions from the alarm monitoring companies are properly formatted before sending the message to Nlets for subsequent forwarding to the appropriate state control point and ASAP-participating PSAP.
Notes CSAA Immediate Past President Ed Bonifas, vice president of Alarm Detection Systems and co-chair of CSAA’s ASAP Steering Committee, “This sets the stage for the future participation of additional alarm monitoring companies. Stay tuned for more information as it becomes available.”