Entries by Leigh McGuire

Access Recordings of TMA Fall Meetings – Save 25% on 11/30/20

TMA’s 2020 Annual Meeting (10/20) and OPS-TECH 2020 (11/20) offered monitoring center and security industry professionals multiple days of valuable, virtual learning. Our attendees rated all sessions highly for content, value, and speaker quality! If you were not able to attend, or if you did, but would like to share some sessions with colleagues, TMA […]

A friend in need…

A member and valued friend of TMA, industry consultant Bob Harris, Attrition Busters, has been hospitalized with COVID-19 for the last month and has been on a ventilator in recent weeks. While his condition has slightly improved, he remains in very critical condition. Bob and his family need our support at this time in the […]

National Suicide Prevention Lifeline – New Dialing Code

Please read the announcement regarding changes needed to be made by Burglar and Fire Alarm Companies in preparation for the nationwide implementation of 988 as the 3-digit abbreviated dialing code for the National Suicide Prevention Lifeline. It is imperative that alarm companies reprogram alarm panels in customers’ premises if they currently are programed to dial […]

New Year…Exciting New Beginnings

As some of you may recall, Mallory Todd left TMA about a year ago to pursue new career opportunities. She served in an administrative capacity, supporting all of us at TMA in many ways. With the onset of COVID-19 about the time of her departure and the uncertainty that ensued, we opted to delay a […]

Just Announced – Verizon to Delay 3G Sunset until Jan. 1, 2023

AICC Chair Lou Fiore shared recently released news from Verizon of their delayed 3G Sunset target date today. In an article written by Mike Dano, Editorial Director for Light Reading, Verizon spokesperson Kevin King stated, “that’s the “absolute last possible date” for the shutdown.” Dano wrote, “Verizon continues to work to move customers off its […]

Georgia Joins List of States Banning Fines for Alarm Companies When Customers Generate a False Alarm

Atlanta, Georgia (April 1, 2021) – The Georgia General Assembly has approved a bill that would ban counties or municipal corporations from fining alarm companies for false alarms generated by a customer and through no fault of the alarm system’s contractor. “This bill has wider implications than for just our industry,” said John Loud, Vice […]

New Dialing Procedure for Texas Customers

Shared by AICC Ten-digit dialing instituted to facilitate access to National Suicide Prevention Lifeline (Source: Texas Public Utility Commission) LUBBOCK, Texas (NEWS RELEASE) – Starting on April 24, 2021, Texans with phone numbers in the 254, 361, 409, 806, 830, 915 and 940 area codes should get in the habit of dialing 10-digits (area code […]