National Suicide Prevention Lifeline – New Dialing Code

Please read the announcement regarding changes needed to be made by intrusion and fire services companies in preparation for the nationwide implementation of 988 as the 3-digit abbreviated dialing code for the National Suicide Prevention Lifeline.

It is imperative that alarm companies reprogram alarm panels in customers’ premises if they currently are programed to dial out seven digits to reach the alarm monitoring bureau.  If they are dialing out seven digits now, they must be re-programed to dial out a ten-digit number which includes the area code plus telephone number.  Such updates or reprogramming must occur between April 24, 2021 and October 24, 2021 (the permissive dialing period).  Starting these efforts before April 24, 2021 may result in failed calls if permissive 10-digit dialing has not yet been implemented.  The changes need to be completed by October 24, 2021.

No change is needed if the alarm panels are currently dialing out ten-digits, or if they are dialing out a toll free number (800, 888, 844, etc.) to reach the alarm monitoring bureau.

Additional information about this transition on the NANPA website at https://nationalnanpa.com/transition_to_10_digit_dialing_for_988/index.html

ANNOUNCEMENT

Explore New Business Opportunities in TMA’s Winter Dispatch

The Winter issue of the TMA Dispatch is now available!

In this Issue:
  • Cover Story Discover new business opportunities in both residential and commercial markets.
  • Event News – Catch a wrap-up of TMA’s fall events and see what’s ahead in 2021.
  • Technology – Dreading data migration? Get expert advice that will put your company on track for success (And, keep you sane!).
  • Law – Make sure you understand the laws associated with door-to-door sales, as COVID-19 continues to rage.
  • Research – With extended time at home, residential customers are clamoring for more home automation. Learn more about the latest trends.
  • And, much more!

View this issue online or download it from our website.

 

Our gift to you this holiday – Save 20% on operator training!

As this year comes to a close, all of us at TMA wanted to say, “Thank You!” We are so grateful for your membership and participation in the professional monitoring community. It’s been a year of unforeseen obstacles for all of us—personally and professionally.
To show our appreciation, we are offering a 20% discount on all operator training offered through our training portal at TMATraining.org.
While we couldn’t solve every challenge 2020 threw our collective way, we’ve worked hard to support you virtually through our Town Halls, Annual Meeting, and OPS-TECH events curated to make your job easier.
Next year, we’re focused on making access to collaboration even easier, by continuing with our virtual education platform, expanding our training resources, and enhancing your ability to apply industry best-practices.
Here are just a few items we’re excited about delivering in 2021:
  • MYM, April 20-22
  • Online Operator Candidate Assessment Tool
  • Proprietary Member Users Forum
  • Upgrades to TMATraining.org
  • Annual Meeting, October 9-13, Ritz Carlton Kapalua, Maui
  • OPS-TECH, Charlotte, NC – Hosted by CPI Security (Dates TBD)
We’re committed to delivering content you’ll love in 2021. Make sure to keep an eye on TMA.us for registration information and other updates.
TMA’s Operator Online Courses
To learn more about TMA’s Operator Online Training programs, visit the TMA website (Links below). When you are ready to purchase, contact our helpdesk (8 AM- 8 PM) by calling (502) 254-1506 or emailing support@TMATraining.org. (Note: Special pricing only available for a maximum of 10 course purchases.) 
Just remember…this special offer expires December 31st at midnight!

Eastern Bank Welcomes Alarm Detection Systems, Inc. As A Commercial Customer

Eastern Bank is pleased to announce Alarm Detection Systems, Inc. as a new commercial banking customer. Family owned and operated since it was founded in 1968, Illinois-based Alarm Detection Systems (ADS) is one of the largest security companies in the United States according to rankings by SDM Magazine and offers both business and home security systems. Eastern is providing a full banking solution to ADS, which includes a revolving line of credit for working capital and expansion plans as well as comprehensive cash management services and solutions.

Eastern provides a range of commercial financing offerings to help companies across many industries to improve cash flow, increase efficiencies and build for the future. Commercial lending solutions include working capital/lines of credit, equipment/term loans, real estate loans, acquisition financing and asset based lending.

12/17 Virtual Town Hall – AT&T 3G Sunset: Appeal for Extension

As many of you know, AT&T and Verizon have announced sunsets for their 3G networks. AT&T is calling for a sunset date of February 22, 2022 and Verizon is calling for a sunset of December of 2022 – 10 months later.

Join us for this special TMA Virtual Town Hall to learn what you can do to prevent 6,000,000 alarm industry radios becoming dysfunctional.

Due to the impact of COVID-19, the industry is seeking a longer transition period before AT&T sunsets its 3G network. For that reason, we are asking elected officials to reach out to AT&T and urge them to push back their sunset to December 2022 which would make AT&T’s sunset the same time as Verizon’s proposed sunset, citing the pandemic as the reason.

Because of the Coronavirus many of our members’ customers have been reluctant to have alarm technicians enter their homes and businesses to upgrade their equipment to it compatible with newer networks.

Register to attend this special Virtual Town Hall to learn more about this issue, its potential impact on your business and its customers, and how you can best support this appeal.

Our Speakers
  • Bill Springer, The Carmen Group (AICC Lobbyist)
  • Lou Fiore, Chair, AICC

REGISTER