Jewelers Mutual® Group, the insurance and business solutions provider dedicated to the jewelry industry since 1913, recently announced its collaboration with Jewelers’ Security Alliance (JSA) and UL Solutions to develop the Safety and Security Academy, a free online training program available for all jewelers and pawnbrokers in the U.S. and Canada, and their staff.

“Security is always a concern in the jewelry industry, and knowledge is power when it comes to jewelers’ safety,” said Mike Alexander, Chief Operating Officer at Jewelers Mutual. “With crime on the rise, it is more critical than ever to make security education a top priority. Our goal in introducing the Safety and Security Academy is to help our jewelers and pawnbrokers advance their knowledge and skills to keep themselves, their staff, and their businesses safe and secure.”

The Safety and Security Academy is powered by PureSafety On Demand by UL Solutions and consists of 16 courses containing content aligned with the JSA Manual of Jewelry Security. With a total 200 minutes of learning, the comprehensive e-learning program provides foundational education on security best practices. Coursework can be tailored to business and staff needs.

Lessons include learning how to:

• Reduce the likelihood of criminal targeting
• Decrease crime-related losses
• Travel safely with valuable inventory
• Stay safe during and following a criminal incident

“Complacency can be dangerous to jewelers and pawnbrokers, their staff, and their businesses. The Safety and Security Academy is intended for repeat use. We recommend that the coursework is used for new employee onboarding, monthly group training sessions, and ongoing staff refreshers to keep best practices top of mind,” said Alexander.

Jewelers and pawnbrokers interested in learning more and registering for the Safety and Security Academy can visit JewelersMutual.com/security-academy. The training is free-of-charge to everyone in the jewelry industry.

Jewelers Mutual® Group, the insurance and business solutions provider dedicated to the jewelry industry, is celebrating its 110th anniversary this month by reaffirming its commitment to the industry and its customers.

In 1913, a group of jewelers banded together because they couldn’t find insurance for their jewelry stores. Over the years, Jewelers Mutual continued to expand its protection offerings to include jewelry consumers, while bringing even more solutions to jewelers to help enable their growth. Today, the company continues to elevate the industry with programs that progressively move it forward. Jewelers Mutual’s recent establishment of the Jewelry Industry Council, the Conversations leadership event, and a multitude of innovative initiatives fuel new products and insurtech solutions to meet customers’ needs better than ever before.

“Jewelers Mutual has proven to be the consistent, dependable company that its more than one million customers throughout the U.S. and Canada depend on,” said Scott Murphy, Jewelers Mutual President and Chief Executive Officer. “The responsibility that comes from serving our growing customer base is significant, and we are more focused than ever on being there for them in the ways they need us to be, both now and for the future.”

Over the past several years, Jewelers Mutual has launched numerous technology advancements for both jewelry businesses and jewelry customers, including its marketplace technology platform which has become a one-stop destination for thousands of jewelers to improve the way they do business—from shipping to appraisal solutions and more. Exploring each facet of the industry, the company continues to uncover new opportunities such as Internet of Things loss prevention technology and meaningful insurtech offerings, like its one-of-a-kind Luxsurance® program, that transforms customer experiences.

“As we look to the future, we are excited about the possibilities and are dedicated to delivering the best possible service and solutions to our customers,” said Murphy. “After 110 years, we are just getting started.”

With an expanded portfolio beyond insurance, Jewelers Mutual is well-positioned to shape and strengthen the jewelry industry for the next 110 years.

Learn more about Jewelers Mutual and its 110-year history at JewelersMutual.com/about-us.

Interface Systems has unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand new website, the rebrand builds upon the company’s 27+ years of strength, stability and growth, and underscores Interface’s mission to simplify operations, maximize ROI and deliver relentless customer support for the nation’s top multi-location brands.

“Offering differentiated managed services using best-of-breed technologies has always been our strength. We pioneered the interactive remote video monitoring service that gives our customers an unprecedented advantage in securing people and assets. In the last few years, Interface has completely reimagined business security solutions by adding on business intelligence and strengthening our network offerings. Our suite of managed services are game changers for customers and we feel this is the right time to refresh our brand identity,” says Sunita Mani, SVP of Marketing at Interface.

The new brand identity includes a brand new logo that depicts the evolution of managed services using a series of vertical lines and a new set of brand colors that reflects Interface’s bold approach to deploying impactful solutions for customers.

“Business security is no longer just about cameras and alarms operating in silos. We have transitioned to a vertically integrated business security solution stack that’s designed to proactively address threats before they arise, leverage visual data streams and AI from cameras to measure customer experience, and deploy purpose-built connectivity solutions to enable digital transformation. Our refreshed brand identity captures the essence of what we are now offering to multi-location enterprises and franchise operators,” says Brent Duncan, CEO of Interface.

The brand refresh goes beyond just the brand identity. Interface is also streamlining its customer support processes, and is actively developing a new comprehensive customer portal for its extensive suite of services, highlighting its emphasis on delivering relentless support at every customer touchpoint.