The Arlington County VA Emergency Communications Center (ECC) is the 65th ECC in the United States to implement ASAP and the 12th ECC in the Commonwealth of Virginia to implement ASAP.

Arlington County went live on Wednesday, February 12th at 9am EST simultaneously with Rapid Response and Vector Security, then followed by Security Central, Affiliated Monitoring, Alert 360, Richmond Alarm, the National Monitoring Center, Tyco (Johnson Controls), Vivint, Guardian Protection, AT&T Digital Life, and Brinks Home Security. ADT is scheduled to go-live with Arlington on February 18th. 

“In emergency situations seconds count.  The availability of call-takers to answer phones, dispatchers to give and receive critical information over non-congested radio airwaves, and responders to receive key information in the timeliest manner is paramount. It is imperative that emergency communications centers leverage every possible tool to ensure that information that can save lives and property is received and communicated in the most efficient manner possible.  With the implementation of ASAP, the Arlington County Emergency Communications Center has taken a significant step forward in maximizing technology to ensure the best possible customer service for our constituents and providing the best and most current information to our responders.  We are thrilled to be part of the growing community of ASAP users.† – Dave Mulholland, Administrator, Arlington County Emergency Communications Center.

Learn more about TMA’s ASAP-to-PSAP program.

The Metropolitan Nashville Davidson County TN Department of Emergency Communications is the 63^rd Emergency Communications Center (ECC) in the United States to implement ASAP and the 5^th ECC in the state of Tennessee to implement ASAP.

Metro Nashville Davidson County went live on Tuesday, January 21^st at 7am CST with Nashville-based ADS Security, Vector Security at 7:05 am CST and Rapid Response Monitoring at 7:10 am CST, then followed by Security Central, Alert 360, Guardian Protection Services, National Monitoring Center, AT&T Digital Life, Affiliated Monitoring, Protection One, Brinks Home Security, and Tyco (Johnson Controls) over the course of the three day period ending on Thursday, January 23^rd.  Vivint and ADT are expected to go-live with Metro Nashville in the upcoming weeks.

Learn more about TMA’s ASAP-to-PSAP service.

West Palm Beach, FL became the 61^st Emergency Communications Center (ECC) in the country to implement the ASAP-to-PSAP program and the 8th ECC in the state of Florida. The following alarm companies became functional as of October 10, 2019 in the order listed below:

Vector Security and Rapid Response, followed by Affiliated, Security Central, Tyco, Alert 360, Protection One, AT&T, Guardian Protection, ADS Security, Brinks Home Security, Vivint, and National Monitoring Center. ADT is in process and will be coming online at a later date.

Learn more about TMA’s ASAP-to-PSAP service.

Powhatan County VA is the 56th Emergency Communications Center (ECC) in the United States and the 10th ECC in the state of Virginia to implement the ASAP program. Powhatan County went live on Tuesday, August 13th with Vector Security and Rapid Response Monitoring. Approximately 8 – 10 additional alarm companies will be going into production with Powhatan County by the end of September.

The Powhatan County implementation was also the first implementation for a Computer-Aided Dispatch (CAD) vendor platform new to the ASAP program. Motorola Solutions introduced their Spillman Flex ASAP interface solution. Powhatan County was chosen as the first implementation site for the Flex platform.

“Implementation of the ASAP-to-PSAP program will help eliminate the potential for clerical errors, reduce telephone call volumes to the 9-1-1 Center from alarm companies, and most importantly, reduces 9-1-1 call-processing times by as much as 2-3 minutes. We all know that every second counts in an emergency and by reducing 911 processing times we help save lives, protect property, provide faster response times to in-progress events, and potentially help apprehend more criminals,” said Thomas Nolan, PSC-911 Director for Powhatan County

Vector and Rapid Response were the first alarm monitoring companies to go live with Powhatan County. “The County is very appreciative of Vector and Rapid Response support and work in helping us bring this new technology to our citizens. We also know that without the direct direction/support from Mr. William Hobgood, (the inventor/architect of ASAP to PSAP program) this service wouldn’t be in use today,” said Director Nolan.