Vivint and Vector Also Honored at ESX on June 9 CSAA is pleased to announce the four winners of the 2016 Excellence Awards: Central Station of the Year: Rapid Response Monitoring Services, Inc. Central Station Manager of the Year: Michelle Lindus, Vivint Smart Home Central Station Operator of the Year: Amy Cerney, Vivint Smart Home Central Station Support Person […]
A Message from CSAA Standards Committee Chair Steve Shapiro: One of the most important challenges facing CSAA members in the near future is the issue of NFPA 72, the National Fire Alarm and Signaling Code. In 2015, language favorable to our industry was removed from the 2016 code revision. Our next chance to affect change […]
Revised Level One Operator Training Course to Launch in 2016 More than 20,000 people in 30+ countries have registered for CSAA Online Training. CSAA members have been clamoring for the all-important Level 1 Online Operator Training course to be updated to reflect today’s central station environment. That demand is about to be answered as CSAA prepares […]
AICC Chair Louis T. Fiore has issued a call for participation in the annual AICC Communications Survey. The results of the survey assist the AICC in planning messaging and strategy for legislative efforts involving Congress and the FCC. This survey, now in its fifth year, focuses on the percentages of monitored accounts using POTS (plain old telephone […]
Wireless Industry Seeks to Avoid Unwanted Regulation Following System Failures after Superstorm Sandy On April 28, the FCC’s Public Safety and Homeland Security Bureau issued a Public Notice seeking comment on the ex parte presentation made by wireless providers AT&T, Sprint, T-Mobile, US Cellular, and Verizon, together with CTIA, in which they announce a “Wireless […]
Vivint and Vector Also Honored at ESX on June 9 CSAA is pleased to announce the four winners of the 2016 Excellence Awards: Central Station of the Year Rapid Response Monitoring Services, Inc. Central Station Manager of the Year Michelle Lindus, Vivint Smart Home Central Station Operator of the Year Amy Cerney, Vivint Smart Home […]
VIENNA, VA (June 1, 2016) – Chief Harlin McEwen is the recipient of CSAA’s 2016 Public Sector Award. This special honor is given by CSAA in recognition of a public sector individual’s contribution to the alarm industry. He will be presented with the award at the 2016 Electronic Security Expo (ESX) Public Sector Luncheon on […]
Chief Harlin McEwen is the recipient of CSAA’s 2016 Public Sector Award. This special honor is given by CSAA in recognition of a public sector individual’s contribution to the alarm industry. He will be presented with the award at the 2016 Electronic Security Expo (ESX) Public Sector Luncheon on Thursday, June 9, at the Fort […]
On May 25, CSAA Executive Director Jay Hauhn participated in a press event in Salt Lake City to raise awareness of deceptive home security sales practices. The event was co-hosted by the Better Business Bureau (BBB) and ADT. Merlin Gilbeau, executive director of ESA, also spoke at the event, which featured two individuals who had […]
The chair of the ASAP Outreach Committee plays a critical role in advancing the ASAP service by coordinating volunteers effort to unite PSAPs and alarm companies. CSAA is pleased to announce that Mark Baum, Program Manager, Information Technology for Protection One, assumed this role in May. Baum has been working in the security industry for […]
