Newman Joins TMA as New Director of Strategic Growth & Membership

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The Monitoring Association (TMA) is pleased to announce the addition of Evan Newman to its team as Director of Strategic Growth & Membership. In this newly created role, Newman will lead strategic efforts to grow, engage, and retain TMA’s membership, bringing more than 10 years of membership and marketing experience to further support the association’s growth and commitment to the monitoring and security industry. Today is Newman’s first day at TMA.

“I’m grateful for the opportunity to step into this new role with TMA. Throughout my association career, I’ve learned that a rising tide lifts all ships,” stated Newman. “TMA’s strategic focus on growth is what drew me to this role, and I look forward to collaborating with current and future members, as well as industry stakeholders, to drive sustainable growth that strengthens the association’s long-term impact on the industry.”

“Evan joins our team at a pivotal moment for the association,” commented TMA CEO Whitney A. Doll. “His strong foundation and demonstrated leadership in organizational growth and member engagement position us well as we build momentum and expand our impact in the months and years ahead.”

In addition to leading TMA’s membership growth, Newman will also focus on advancing the organization’s programs and revenue initiatives inclusive of the promotion and sales of member programs, services, and sponsorship opportunities. He will also represent TMA at industry events to expand partnerships and visibility.

Newman brings more than 10 years of progressive experience in association membership and business marketing to his position at TMA. Most recently, Newman served as senior manager of membership at the Snow and Ice Management Association where he led membership marketing and strategic planning and oversaw the recruitment of new members and education prospects. Before that, he worked at Practice Greenhealth and the Ohio Trucking Association. Mr. Newman earned his Bachelor of Science, Communication Studies & Marketing from West Liberty University and his Master of Business Administration, Project Management from Louisiana State University at Shreveport.

Newman can be contacted by email at enewman@tma.us or by phone at (703) 660-4918.

Eastern Bank Announces Owen Security Solutions As A Commercial Banking Customer

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Eastern Bank is pleased to announce Owen Security Solutions, Inc. (“Owen Security”) as a new commercial banking customer. Founded in 1973, Owen Security provides comprehensive security alarm, fire protection and smart video monitoring solutions for residential, commercial, industrial, government and small business customers. Eastern is providing a comprehensive banking solution to support Owen Security’s working capital for growth initiatives, as well as a revolving line of credit and full suite of cash management services for ongoing operations.

“For over 50 years, Owen Security has helped businesses and homes stay safe, and we look forward to supporting their continued plans for growth and daily operations,” said Greg Buscone, Executive Vice President, Chief Commercial Banking Officer of Eastern Bank.

“Eastern Bank understands the banking needs not only of the security alarm sector but also of family-owned businesses, and that means a lot as the second generation of my family leading this business,” said Justin Owen, Owner & CEO of Owen Security Solutions. “The team’s expertise and responsiveness have made the process of our working together seamless, and we value their commitment to helping us grow and serve our customers.”

Eastern Bank provides a range of commercial financing offerings to help companies across many industries improve cash flow, increase efficiencies and build for the future. Commercial lending solutions include working capital/lines of credit, equipment/term loans, real estate loans, acquisition financing, asset-based lending, franchise lending and employee stock ownership plan-related financing.

The Commercial Banking team advising Owen Security includes: Executive Vice President, Chief Commercial Banking Officer Greg Buscone; Senior Vice President and Commercial Group Director Brendan O’Neill; Senior Vice President and Team Leader Matthew Hunt; and Vice President and Portfolio Manager Isis Ortiz-Belton.

TMA Dispatch – Winter issue Released

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The winter issue of the TMA Dispatch is now available! 

Our Cover Story…A serious regulatory proposal now under review by the Federal Communications Commission (FCC) has the potential to significantly disrupt the alarm and life-safety industry nationwide. A company called NextNav has petitioned to acquire a portion of the lower 900MHz band where many low power alarm devices currently operate. If this proposal goes through, harmful interference and channel crowding could result in the widespread failure of current alarm devices and a significant threat to lives and property. Replacing potentially hundreds of millions of devices could cost billions, overwhelm technicians, and disrupt supply chains. While this is not yet a crisis, it is a clear warning—and the time to act is now. 

Our Guest Column…Our industry is facing a growing skills-transfer challenge that affects every stage of alarm response and on-site resolution. To help bridge this divide, many organizations are beginning to explore AI-supported tools. Learn how your business can achieve greater success. 

In Technology…Agentic AI is not just another tool that adds a layer of automation. It represents a different category of capability. These systems can observe, analyze context, decide on a course of action. Gain new insights into how AI is rapidly changing monitoring center operations.

In Research…Did you know that approximately a third of apartment renters are willing to pay an additional $60 per month amenity fee for a complete smart home and security amenity package, representing an $8.5B market opportunity for multifamily. Read to learn more about this growing market.

In Marketing…When it comes to marketing, do you feel as though you are drowning trying to to be everywhere? TMA Marketing and Communications Committee Co-Chair David Morgan unveils what the winners are doing differently.

Read these and more in the latest issue the TMA Dispatch now!

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