AlarMax Distributors Acquires Cassidy Technologies and Expands to 25 Locations Across the U.S.

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The acquisition of Cassidy Technologies’ branches, in St. Paul, MN and Des Moines, IA, will continue to expand the AlarMax national, U.S. footprint.

Roger Graf, President at AlarMax stated, “We are very happy to welcome Chris Johnson and the Cassidy Team into the AlarMax Family and are excited about our future together.”

Cassidy Technologies customers will now enjoy an expanded product assortment, greater branch inventory levels and AlarMax’s considerable buying power, providing better dealer pricing.

The St. Paul branch is located at 2135 Energy Park Drive, St. Paul, MN and can be reached at 612-333-0646. Chris Johnson is the Branch Manager. The Des Moines branch is located at 1335 NE 50th Ave., Des Moines, IA and can be reached at 515-280-4804.  Wade Cox serves as Branch Manager. Our sales office in New Berlin, WI, can be reached at 262-754-0100. 

Per Mar Security Services has Ranked in SDM’s Top 100 for over 30 years

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Per Mar Security Services, based in Davenport, IA, is ranked 16 in SDM’s 2022 Top 100 list. This is the 32nd consecutive year that Per Mar has ranked in the SDM 100 Report.

Chris Edwards, President of Per Mar’s Electronic Security Division, said, “The team at Per Mar is excited to again be in the top 20 of SDM’s Top 100 ranking.  We achieved outstanding growth during the past year while also focusing on our customer experience, resulting in outstanding retention.  We look forward to continued success with the release of our Intelligent Video Monitoring offering, and forthcoming access control enhancements to give our customers innovative ways to protect their people, and their property.”

The SDM 100 Report measures consumer dollars gained by security companies in order to present an account of the size of the market captured by the 100 largest residential and non-residential electronic security providers in the United States.

Eagle Eye Networks Releases 2022 Cloud Video Surveillance Report

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Eagle Eye Networks released its second annual Cloud Video Surveillance Camera Worldwide Statistics report, delivering data and insight into security camera usage and trends globally and regionally.

The report analyzes aggregate data from a sample set of 200,000 cameras and includes more than 150 camera manufacturers. The report covers a wide range of industries including corporate enterprises, retail, restaurant, warehouse, industrial, education, healthcare, hospitality and multifamily dwellings.

Key data includes:

  • Increased adoption of higher resolution cameras, audio-enabled cameras, and regional differences in usage across the Americas, EMEA and APAC
  • Relative level of use of the four most common video analytics
  • Flexibility of true cloud systems to support hundreds of camera types and manufacturers around the world
  • Growth in number of camera manufacturers
  • Preferred video recording location and recording retention duration
  • Regulated industries’ usage of cloud video surveillance

“Organizations moving to cloud-based video surveillance make key deployment decisions across several factors,” said Dean Drako, founder and CEO of Eagle Eye Networks. “We are sharing the most common implementation configurations and trends with a goal to help everyone moving to cloud security camera systems make better decisions.”

To download the report, go here.

ADI Opens New Global Headquarters on Long Island

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ADI Global Distribution has opened its new global headquarters and welcomed the team’s recent return to office.

Located a few miles from its previous headquarters in Melville, N.Y., the new ADI Support Center site was designed to foster innovation and encourage a collaborative work environment, according to a press release.

The new office serves as the home to more than 120 ADI team members across numerous departments including marketing, operations, finance, IT and more. Occupying the fourth floor of the building, the 30,000-square-foot area features floor-to-ceiling windows and houses a variety of spaces including individual workstations, meeting rooms, huddle spaces, wellness rooms, a state-of-the-art training room and kitchen area. Additional building amenities available to ADI team members include an onsite cafeteria, fitness center and electric car charging stations.

“Opening our new headquarters is part of ADI’s global vision and strategy to modernize our workplaces and optimize our business for continued growth. We’re focused on designing work environments that incorporate a collaborative spirit and promote productivity, while having a positive impact on our teams,” said Rob Aarnes, president of ADI Global Distribution, a Resideo company. “Our Melville Support Center is an important site for ADI as it serves as our global headquarters. And we’re excited and proud to welcome our teams back to our new facility.”

The new ADI Melville Support Center is said to feature an environmentally sustainable design with eco-friendly lighting with natural light, LED bulbs, motion sensors and fixtures crafted from recycled cardboard, an energy-efficient heating and cooling system, reusable products, water-conserving plumbing fixtures, refillable water stations, energy star appliances, recycle stations and more.

ADI Support Centers represent the company’s corporate offices that provide support to its global business operations. In addition to its new Melville Support Center, ADI recently opened new Support Center sites in Dallas; Oldham, U.K.; Breda, Netherlands; and San Luis Potosi, Mexico. The company also said it has begun construction on remodeling its Support Center in Louisville, Ky., which is scheduled to reopen later this year.

NAPCO Introduces New Pro NAPCO HD Video WiFi Cameras & Doorbell

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NAPCO Security Technologies is excited to introduce its new Professional NAPCO HD Video WiFi Cameras & Doorbell, which are now in-stock and available. Put video accounts online in less than 10 minutes with affordable pro video and gain incremental RMR from residential and SMB accounts. The NAPCO HD video WiFi cameras & doorbell offer top features, including Night Vision or New Ultra StarLight Night Vision, 2-Way Talk and HD Resolution Video, up 30fps@2.0MP (1920x 1080). Easily scan and enroll in seconds, just scan the QR code and connect to any 2.4GHZ wireless router. Plus, 12-months of cloud-based video storage and access is included, thereafter it’s only $1.25/mo.

Integrate cameras with New Gemini Security/Video/Access and iSecure Connected Home Alarm Apps, or use Standalone iBridge Video App, to offer accounts access from anywhere, from any smart device. Apps offer live video view 24/7, 32GB HD Local Stored Video (SDHC), plus MMS or Push notification videoclip alert notifications on smart devices.

For more information on new HD Video WiFi Cameras & Doorbell contact your local Sales Rep, visit www.napcosecurity.com, contact NAPCO at 1.800.645.9445

COPS Monitoring Reinvests More Than $500M in its Employees

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COPS Monitoring announced that it has reinvested over $4 million in permanent annual wage increases and another $1 million in additional employee benefits.

“For the past two years, the entire country has been faced with an unprecedented crisis related to hiring and retaining qualified employees,” said COPS’ founder and president Jim McMullen. “While the ‘Great Resignation’ and other factors have certainly affected nearly all employers, these challenges impact our industry more acutely because hiring and training a dispatcher is a rigorous and time-intensive endeavor that can take up to 18 months before a dispatcher is thoroughly trained and completely vested in our industry. This fact places extraordinary importance on not only attracting the right talent, but also retaining our dedicated employees.”

In its continuing efforts to attract new recruits and reward its seasoned team, COPS Monitoring has implemented the following:

  • Three separate wage increases in the past 9 months for hourly employees (more than 600) exceeding $4 million annually
  • Reinstatement of Club 6 events, an all-expense paid quarterly reward enjoyed by all top-level dispatchers totaling more than $200K annually
  • Restoration of seasonal company functions, management educational retreats, and elaborate in-person year-end holiday celebrations at each of its 6 locations
  • Seasonal parties/outings
  • An impromptu one-time bonus to all employees to help mitigate the impact of inflation

Together, the hourly wage increases and additional benefits total roughly $5 million, just in the first year.

“We are fortunate to be in the position to be able to make these investments,” continued McMullen. “Not only does it make us competitive as an employer, but it also gives us the ability to retain the best and most dedicated team members, which translates to better service. I’m proud to say that the average tenure of a COPS dispatcher that has passed the one year mark is over 5 years, and that our most seasoned dispatcher has been with our company for a remarkable 26 years.  What’s more is that 96% of our staff in supervisory to senior-level executive roles have all started in an entry-level position with COPS. These facts all indicate that we’re doing something right and we’re confident our investments will continue to provide enduring benefits to our dealers and their customers.”

Dean Belisle to Serve as DMP’s New National Sales Trainer

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DMP is pleased to announce Dean Belisle has accepted the position as our new National Sales Trainer. Dean will work to help enhance the sales skills of DMP authorized dealers, leading to higher levels of support and in turn, increased dealer success.

“I can’t say enough to express how excited we are to bring Dean into our team,” said Mark NeSmith, Vice President of Sales. “He’s bringing a lot of knowledge to the table; we know he’ll be able to elevate our dealers’ expertise and provide valuable insight.”

Before accepting his role at DMP, Dean worked in a similar capacity in training and consultation. He started in the security industry working at his family business, gaining a deep understanding of management and sales, as well as installation and technical knowledge.

“I joined DMP because I wanted to make a difference,” said Dean. “Working alongside dealers and their sales teams on the frontline is an exciting challenge. My goal is to provide the training and expertise to take them to the highest level of effectiveness and success.”

Contact Information:
Dean Belisle | National Sales Trainer
Direct Cell: 417-299-7027
DBelisle@DMP.com

Click here to find the contact information for the DMP sales representative in your area.

TMA Welcomes Four New Members

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Join in welcoming the four newest members of our community! Learn more about each one here.

Guardian Alarm Company (Returning Member)
Listed Alarm Member
Southfield, MI
www.guardianalarm.com

M2M Services
Associate Member
Boca Raton, FL
www.m2mservices.com

Property Protection Monitoring, Inc. (Returning Member)
Listed Alarm Member
Lowell, MA
www.propertyprotectionmonitoring.com

Totem
International Member
Guayaquil, Ecuador
www.totem.com.ec

Alula Launches New Enhanced Video Platform

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Alula announced the release of its new video platform. Featuring new camera models, AI-based object detection, enhancements to video clip navigation and viewing in the Alula Smart Security App and advanced video capabilities through the new Slimline Touchpad PRO. These new products and capabilities strengthen the role that video plays as a core component of professional security, and further reinforces Alula’s position as a full-service solutions provider.

Three new cameras have been added to Alula’s video portfolio. The first is a modern, industrial designed Outdoor Bullet – perfect for viewing porches, alleyways, backyards and more. The second is a smart Doorbell camera with robust and simplified aesthetics, improved motion detection algorithms, and active motion highlighting. The final model is the Indoor 360, featuring responsive pan-tilt operation for broad viewing coverage. All three cameras deliver a high-definition viewing experience, motion detection, extended Wi-Fi range and night vision to help users see what’s going bump in the night.

The Outdoor Bullet camera, specially equipped with AI object detection, allows the camera to differentiate between vehicles, people, pets and other objects. System owners will appreciate that they are able to see more while capturing less, as AI object detection filters out “motion noise” and intelligently captures clips of desired activity – such as a child returning home from school or a potential unknown intruder.

With Alula’s Smart Security App, individual camera settings can be adjusted so that system notifications are sent to system users when specific motion activity occurs. App enhancements for navigating stored video clips make it easier for users to find and view clips that were captured at a specific date and time.

Alula’s new video platform can be used in multiple ways. It can be used as part of a more comprehensive smart security system when used in conjunction with the Connect+ control panel. It can be paired with the BAT-Connect alarm panel communicator, on new system installations or on legacy panels that may be in need of a feature refresh. It can also be used as a standalone video surveillance system, which is important for dealers and integrators who are looking for a way to get their foot in the door with consumers and small business owners that may initially only be interested in video services.

“If you need another reason to take a serious look at Alula’s new video platform, consider our newest system control interface – the Slimline Touchpad PRO,” said Corey Plender, Alula’s Vice President, Product Management & Customer Success. “These new cameras and our new touchpad have been purposely integrated to deliver an enhanced customer experience.”

The new touchpad brings these cameras to life by enabling users to monitor live or recorded video on a 7-inch, full color display. The Touchpad PRO plays an audible chime when the doorbell is activated. It also enables two-way conversation with visitors through the new Doorbell camera, or with people in various locations throughout the property with the Indoor 360 camera.

“The advances we’ve achieved with this new video platform are just the beginning,” Plender said. “We are working on intelligent processing that will allow us to combine the AI detection capabilities of these new cameras with our sensor technology. Using the video information and sensor activity together, will allow us to tell a more complete story of what’s going on inside of a home or business. These elements will all be brought together to further evolve the video verification experience.”

For more information about Alula, visit https://alula.com/

DMP® Owners Forum Spotlights Industry’s Best Dealers With Annual DMP Awards

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To mark the start of the ISC Show in Las Vegas where DMP showcased its new and existing products, DMP hosted its annual Owners Forum at the Four Seasons Hotel in Las Vegas for its top dealers.

“We’re excited to welcome the finest professionals in our industry to the 2022 Owners Forum. We expect another year of great insight and education,” said DMP Vice President of Marketing Mark Hillenburg.

This invitation-only event creates an opportunity for like-minded executives and owners to network and listen to acclaimed speakers share ideas on how to grow their businesses. The forum also spotlights this year’s DMP Award recipients.

This year’s Owners Forum featured two panel discussions with over 20 of the security industry’s biggest names discussing “Five things alarm company owners should do to increase the value of their company.” Panelists followed up with real-life tactical ways to put these items into practice. Keynote speaker, Scott McKain, gave an insightful presentation on the Ultimate Customer Experience.

The annual DMP Awards was initiated to recognize select outstanding dealers. Recipients are selected based on various criteria, including recognized milestones as a DMP dealer, sales-volume recognition and Dealer of the Year Awards in various categories.

Since 1975, DMP has been built on a foundation of innovation, integrity and responsiveness, Hillenburg adds. “As DMP continues to grow, we rely on our dealers for help in that advancement. Their insight and professionalism are vital to us, which is why we look forward to recognizing them at Owners Forum.”