On Wednesday, October 7th, the Raleigh – Wake County NC Communications (RWECC) went live with TMA’s ASAP-to-PSAP service. It is the 74th ECC in the United States and 10th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP). RWECC went live with Rapid Response at 8am EDT followed by Vector […]
A member and valued friend of TMA, industry consultant Bob Harris, Attrition Busters, has been hospitalized with COVID-19 for the last month and has been on a ventilator in recent weeks. While his condition has slightly improved, he remains in very critical condition. Bob and his family need our support at this time in the […]
As this year comes to a close, all of us at TMA wanted to say, “Thank You!” We are so grateful for your membership and participation in the professional monitoring community. It’s been a year of unforeseen obstacles for all of us—personally and professionally. To show our appreciation, we are offering a 20% discount on […]
Please read the announcement regarding changes needed to be made by Burglar and Fire Alarm Companies in preparation for the nationwide implementation of 988 as the 3-digit abbreviated dialing code for the National Suicide Prevention Lifeline. It is imperative that alarm companies reprogram alarm panels in customers’ premises if they currently are programed to dial […]
As we begin a new year, it’s a great time to reflect on how we can give back to our professional community. The past year demonstrated what can happen when we come together and share our resources with one another. Knowledge and experience are two of the most valuable assets that professionals possess. Giving back […]
The Monitoring Association (TMA) is pleased to announce the addition its 79th and 80th municipalities to go live with its expanding ASAP-to-PSAP program. Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs. “TMA’s ASAP-to-PSAP program experienced […]
AICC Chair Lou Fiore shared recently released news from Verizon of their delayed 3G Sunset target date today. In an article written by Mike Dano, Editorial Director for Light Reading, Verizon spokesperson Kevin King stated, “that’s the “absolute last possible date” for the shutdown.” Dano wrote, “Verizon continues to work to move customers off its […]
Steve Schmit, UL, prepared this update on 2021 Monitoring Center Audits and asked TMA to share it. You may download a PDF of the update from the TMA website. The COVID-19 pandemic of 2020 brought the concepts of remote inspection, virtual audits, and working from home into full-fledged practical use, at a speed few would […]
Atlanta, Georgia (April 1, 2021) – The Georgia General Assembly has approved a bill that would ban counties or municipal corporations from fining alarm companies for false alarms generated by a customer and through no fault of the alarm system’s contractor. “This bill has wider implications than for just our industry,” said John Loud, Vice […]
Shared by AICC Ten-digit dialing instituted to facilitate access to National Suicide Prevention Lifeline (Source: Texas Public Utility Commission) LUBBOCK, Texas (NEWS RELEASE) – Starting on April 24, 2021, Texans with phone numbers in the 254, 361, 409, 806, 830, 915 and 940 area codes should get in the habit of dialing 10-digits (area code […]
