Entries by Leigh McGuire

ESA – TMA 10/18/24 AVS-01 Webinar Available to Stream

On Oct. 18th, ESA hosted “Selling and Installing for Escalated Response – The Benefits of Selling AVS-01.” TMA-AVS-01 (Alarm Validation Scoring Standard), a new TMA Standard, the defines how monitoring centers and 911 ECCs will communicate the alarm level of burglary signals during the dispatch process with the goal to increase the safety of first […]

COPS Monitoring Makes Another Significant Investment In Technology

COPS Monitoring has announced its latest significant six-figure investment in technology. The company’s data storage upgrade to NetApp’s newer state-of-the-art Storage Area Network (SAN) is a testament to COPS Monitoring’s unwavering dedication to technological advancement. This strategic move ensures reliable and secure services for our dealers and their customers. “We understand that back-end upgrades may […]

CPI Security Commits $1M to Support Hurricane Helene Relief Initiatives

CPI Security has pledged over $1 million to assist those in need as Hurricane Helene’s devastation continues to affect communities in Western North Carolina. Headquartered in Charlotte, N.C., CPI Security is sending crews of its own employees weekly, focused on helping its customers and employees in need. The crews are equipped with generators, Starlink satellite […]

Illinois ECC becomes 148th to go live with TMA ASAP

METCAD 911, IL, became the 148th Emergency Communications Center (ECC) in the United States and the 2nd ECC in the state of Illinois to implement the Automated Secure Alarm Protocol (ASAP). METCAD 911 went live the week of October 7th, 2024 with the following alarm companies: Rapid Response Monitoring, ADT, Affiliated Monitoring, Brinks Home Security, Dynamark, Guardian Protection, […]

Donate to Support Helene Victims in NC

TMA Board of Director Caroline Brown, a North Carolina resident, shared information on two charities assisting communities in North Carolina that have been impacted. Please consider making a donation. https://givingtuesday.mightycause.com/event/Supportbannerelk https://www.samaritanspurse.org/article/pray-for-those-in-helenes-path/?utm_source=Ggl&utm_medium=cpc&utm_campaign=m_YGND-B24V&utm_content=HurricaneHelene&gad_source=1&gclid=Cj0KCQjwpP63BhDYARIsAOQkATb6wV68kcjmmT72m30gWkBJJ2er3cYDTbOappPIXtK0cVuaPHUW6poaAsQWEALw_wcB

Reminder – new TN 729 area code

The Tennessee Public Utility Commission issued a news release about the new 729 area code that will overlay the existing 423 area code in eastern Tennessee earlier this year. Please be aware of the key dates for the overlay implementation: August 5, 2024: Permissive 7- or 10-digit dialing began for customers with the 423 area code February 5, 2025: […]

October is Cybersecurity Month – Stay Safe Out There

Since 2004, the President of the United States and Congress have declared October to be Cybersecurity Awareness Month, time dedicated for the public and private sectors to work together to raise awareness about the importance of cybersecurity. Over the years it has grown into a collaborative effort between government and industry to enhance cybersecurity awareness, […]

The WASH Foundation Identified as TMA Annual Meeting Beneficiary

Each year, TMA hosts a fundraiser to benefit a local charitable organization in conjunction with the TMA Annual Meeting. This year’s beneficiary is The WASH Foundation, an organization what aims to improve the quality of life of vulnerable populations through increased access to safe water, sanitation, and hygiene (WASH). To accomplish its mission, The WASH […]

TMA Dispatch, Fall Issue, Is Now Available

The fall issue of the TMA Dispatch is now available! Login to the TMA member portal to read. Our Cover Story…With the increasing demand for advanced and scalable video monitoring solutions, the debate between Edge AI and Cloud AI has gained significant attention. Traditionally, edge devices focused on on-premises storage and video management. Members of TMA’s Technology Committee […]

Seattle Issues New Response Parameters

Starting October 1, 2024, the Seattle Police Department (SPD) will only dispatch officers to calls from alarm companies with supporting evidence, such as audio, video, panic alarms or eyewitness evidence that a person is illegally entering or attempting to enter a residence or commercial property. SPD will no longer respond to calls from alarm companies […]