Paradise Valley, AZ to Enforce Call Verification – June 1

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The Town of Paradise Valley Alarm Ordinance has supported enhanced call verification for years but we were not enforcing it. We have recently put more of a focus on false alarm reduction and to support this will be requiring ECV prior to alarm companies notifying our dispatchers. We are hoping to have compliance as soon as possible with an expected enforcement date of June 1st, 2019. Our Police Officers take a tremendous amount of pride in the service they are able to provide to our community and we hope that this added level of verification will not only help them continue to provide a rapid response time to residents but also help residents avoid incurring false alarm fines.

 

For detailed information, email AlarmOpsTeam@paradisevalleyaz.gov or go to the Alarm Monitoring page on the Town of Paradise Valley website https://paradisevalleyaz.gov/421/Alarm-Monitoring.

BILL ACTION ALERT

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The Texas Legislation is trying to pass a bill that will require populations under 5000 within the state to self-monitor or be monitored by a larger communications facility.  The False Alarm Reduction Association (FARA) is working in partnership with the Texas Burglary and Fire Alarm Association (TBFAA) to try and dissuade the mayor that is spearheading this bill.

To be successful, FARA and TBFAA seek to demonstrate that alarm systems do much more than report alarm signals. TMA had been asked to assist with this effort.

VIEW THE BILL – HB538

Data from alarm dealers and monitoring centers that clearly documents and quantifies the full scope of monitoring services provided to their customers is needed. Services beyond alarm signals may include, but are not limited to:

  • Troubles
  • Supervisory
  • Low Battery
  • Signals

Please send the requested data to:

Brad Shipp
Director
False Alarm Reduction Association (FARA)
Email: bradshipp@4yoursolution.com
Tel: +1.301.519.9237

TMA Intoduces New False Alarm Reduction Program

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TMA and the Security Industry Alarm Coalition (SIAC) are pleased to announce the availability of a newly-created false alarm course developed to help TMA member companies educate customers on how to use alarm systems responsibly.

Studies have shown that alarm user error is the main cause of false alarms, rather than equipment failure. The bottom line is false alarms cost you, your customers, and your community money and resources. Once customers are comfortable with their alarm systems, they will avoid false alarms and maximize their security investment.

This course will review how alarm systems work and what you can do to avoid mistakes that cause false alarms.

By avoiding false alarms, customers will be able to get the most out of their alarm systems and not worry about fines or suspension of services.  Customers can rest easy knowing that when unexpected emergencies occur, their alarm company is there to respond to any alarms generated from their systems.

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