On January 23, Missouri City, TX became the 33rd PSAP in the United States and the 6th PSAP in Texas to implement the Automated Secure Alarm Protocol (ASAP) service. Missouri City is operational with Guardian Protection Service, Monitronics, Protection One, Rapid Response Monitoring, Tyco, and Vector Security. ADT is scheduled to go live with Missouri City in February.
ASAP benefits PSAPs by reducing 10-digit phone call volume from alarm companies; reducing 9-1-1 processing time from minutes to seconds; and eliminating errors and miscommunications from voice calls. These benefits translate to improved public safety outcomes.
For more information on ASAP or to access ASAP resources (videos, webinars, training and outreach materials), contact firstname.lastname@example.org or 703-242-4670, or visit tma.us/asap.