CSAA Announces New Leadership for the Proprietary Council

Phil Hempen, Manager of Physical Security & Fire Services Team for Walgreen Co., is the new Proprietary Council co-chair and is appointed to the Board of Directors as Proprietary Council Liaison. Hempen says that he has “been associated with CSAA for 10 years, starting with my first Fall Operations meeting in Seattle. I have enjoyed the experiences and getting to know other proprietary members along with industry leaders, and look forward to being part of the continuing success and growth of the organization.” Hempen has more than 32 years’ experience with Walgreens, the last 6 with the Asset Protection team and more than 19 years of support for retail technology. His experience includes both insourcing and outsourcing support functions, and managing significant growth and change within support organizations. He says he sees his new CSAA positions as “an opportunity for me to increase the depth of knowledge in the industry, contribute to improvements in our industry, and share my knowledge and experience with other monitoring centers.”

Dan Jackman, product manager for LDS Alarm Monitoring, is the new co-chair of the Proprietary Council. Jackman says that “LDS started our central station in 2008 to monitor a handful of locations. I was asked to manage our central station in 2010 and have had that responsibility since then. We have now grown to over 3000 accounts across the United States, Canada, and U.S. Territories.” His background includes being a police/fire/911 dispatcher, police officer, and Network Engineer: “Initially I was hired (by the LDS Church) as a trainer for security officers, then transferred into alarm monitoring.”

Also new to the council is Michele Levcik, Asset Protection Manager for the Communication Center, Wegmans Food Markets, Inc. She will take the position of recording secretary. Prior to her current position, she worked as Asset Protection Manager, Sr. Fraud Analyst, and Team Manager for Wegmans.

CSAA sincerely thanks past chair Joe Miskulin (State Farm) and past recording secretary Umit Ozbas (Wegmans) for their dedicated service.