Warehime Promoted to VP, National Accounts for NAPCO

/0 Comments/in /by

Napco Security Technologies, Inc, is pleased to announce that long-time employee, Duane Warehime  has been promoted to VP, National Accounts for Napco Security Technologies. In his new role, he will be responsible for the development, management, service and support of new and existing national accounts, reporting to the Senior Vice President of Sales, Stephen Spinelli. Duane has already demonstrated expertise in this area, developing mutually beneficial relationships with some of the largest security companies in the industry, tapping his wealth of industry experience, and utilizing strategic thinking, strong leadership, planning and execution abilities.

Stephen Spinelli, SVP of Sales for all divisions of Napco Security Technologies said, ”We look forward to growing this segment of our business, as the natural next-step in the Company’s successful expansion; and Duane has proven the ideal choice for this new role, working to attain key goals, metrics and strategic partnerships established together with senior leadership.”

Additionally, following this move, Napco Regional Sales Managers, for all security territories in North America, will now be led by Dave Sheffey, SVP, Napco Sales, an equally accomplished manager, industry icon and driver of Napco security sales and distribution channels.

Duane Warehime, based in New Jersey, can be reached at 631-786-5069, email dwarehime@napcosecurity.com

Rapid Response announces Peter Kirk as Vice President of Software Engineering

/0 Comments/in /by

Jeffrey Atkins, President of Rapid Response Monitoring Services, Inc., announced the return of Peter Kirk to Rapid Response as Vice President of Software Engineering. During his initial seven-year career with the company, Peter held various roles within the Programming department. He worked on several key projects including the company’s migration from the outdated and inefficient PICK/jBASE based alarm processing software to the robust SQL/Linux based stagesTM monitoring platform and the launch of the original RapidMobile app. Peter left Rapid Response in 2014 to start his own business. For the past eight years, he owned a successful consulting company with a focus on system architecture and design, as well as a broad spectrum of development projects and codebases. Several of Peter’s engagements were in the alarm industry, and he earned a positive reputation based on the quality of work and innovative design. “It is a testament to all employees of Rapid Response that have helped us build a world-class organization to have a former employee return to our company,” said Atkins.

As the Vice President of Software Engineering, Peter will oversee the software development, architecture, data management, and stages teams within Technical Services. He will also play a critical role in the continued development of customer applications such as Rapid Response’s secure web portal, RapidWeb, the latest generation of the RapidMobile app, and more.

Peter graduated from Villanova University in 2003 with a bachelor’s degree in Computer Engineering and brings nearly 20 years of experience to #TeamRapid.

Eastern Bank Welcomes Greg Spurr As Senior Vice President, Commercial Relationship Manager Specializing In Security Alarm Lending

/0 Comments/in /by

Eastern Bank is pleased to announce Greg Spurr has joined the organization as a Senior Vice President, Commercial Relationship Manager in the Commercial Banking Division specializing in Security Alarm Lending. Based in Boston, Mr. Spurr’s experience includes a focus in specialized lending, including security alarm services and acquisition finance.

“We are thrilled to welcome Greg Spurr to Eastern’s growing Security Alarm Lending team,” said Greg Buscone, Executive Vice President, Senior Commercial Banking Officer at Eastern Bank. “Our national footprint in the security alarm industry will benefit greatly from his experience, and we look forward to deepening our commitment to the industry.”

Prior to joining Eastern, Mr. Spurr worked at Rockland Trust as Senior Vice President, Specialized Lending where he managed a portfolio of companies in the security alarm, IT services and personal emergency response services sectors, including new business development. He previously served as Vice President, Middle Market at TD Bank where he managed business development, underwriting and complex customer relationships for middle market companies and security alarm companies in the New England region. In the community, Mr. Spurr serves as a Board Member and Treasurer of Fidelity House Human Services, and a Board Member for Lazarus House Ministries.

“I look forward to joining Eastern’s Security Alarm Lending Division and supporting its work to expand client relationships,” said Greg Spurr, Senior Vice President, Commercial Relationship Manager, Security Alarm Lending.

SightLogix Announces New SightSensor Line of Smart Thermal Cameras

/0 Comments/in /by

SightLogix has introduced a new line of SightSensor smart thermal cameras, specifically designed for the mainstream security market.

The new 384×288 NS4 thermal camera line delivers 44% more pixels than 320×240 cameras, offering wider intruder detection coverage and a clearer thermal image, at costs that make them a compelling solution for protecting critical, industrial and commercial perimeters.

Like all SightSensor cameras, the NS4 line includes powerful edge processing to optimize outdoor performance with features like geo-aware video analytics, electronic stabilization, exceptional thermal clarity, and a toolbox of filters to manage application conditions.

“The NS4 maintains SightLogix’s heritage for unmatched intruder detection performance,” said John Romanowich, SightLogix president and CEO. “This new extension to the SightSensor line meets the most pressing needs of the security market by delivering high performance, reliability, and ease of use at an attractive price.”

The SightSensor NS4 line is available at standard delivery timeframes. Visit https://www.sightlogix.com/products/sightsensor-ns/ to learn more.

For more information on SightLogix perimeter security and outdoor surveillance solutions, call +1.609.951.0008, email info@sightlogix.com or visit www.sightlogix.com.

Chad Wright Named Rapid Response CTO

/0 Comments/in /by

Jeffrey Atkins, president of Rapid Response Monitoring Services, Inc., announced the promotion of Chad Wright, currently Vice President of Technical Services, to Chief Technology Officer. As CTO, Chad will oversee initiatives in Information Technology and Software Development and will plan the future of technical development at Rapid Response. Chad joined Rapid Response in 2017 as Vice President of Technical Services and was responsible for the management of the Information Technology, Programming, and Project Management teams. He managed the 99.999% uptime SLA across two data centers, and he led development for commercial applications. He has held the position of Chief Technology Officer previously at MicroAutomation and at Salesblade.

Upon joining Rapid Response, however, he almost immediately faced challenges as our headquarters and monitoring center expanded in Syracuse, the COVID pandemic made evident the need for dispersed and remote work connections for non-monitoring personnel, and the need for a broader based Operations team led to the development of our new Henderson facility. His efforts in meeting these challenges, and many others, were critical in keeping the company in position to be highly competitive, particularly in what continues to be an uncertain economic environment.

“There is no stronger or clearer indication of a company’s sophistication and competitive strength than the level of expertise exhibited by its employees. I am confident that in his new role as Rapid
Response CTO, Chad will provide and inspire the very highest level of excellence in supporting Rapid Response as a leader in this industry,” said Atkins.

Dory Retherford to Retire, Brad Dietz Promoted to Senior Manager of Customer Support

/0 Comments/in /by

Per Mar Security Services announced that Dory Retherford, Per Mar’s Monitoring Center Manager, has decided to retire as of July 1, 2022. Retherford has been a dedicated Per Mar employee for more than 42 years. In February of 1980, Retherford started working at Per Mar as a third shift dispatcher to gain experience in the security industry. She has held several positions throughout her career at Per Mar, including customer care agent, data entry, and manager of the Monitoring Center. “Dory has been an incredibly dedicated employee throughout her 42 years at Per Mar,” said Brian Duffy, CEO. “She was hired by my mother and grew with the company into her current role, and Dory very well understands the critical importance of delivering on our promise of fast, continuous monitoring service around the clock. She has earned a great retirement.”

Not only does Retherford manage the Monitoring Center, but she has served on Per Mar’s Employee Charity Fund committee, and volunteered at many events over the years. Retherford said, “I like what I do. It is an important job and fulfilling. It gives a sense of security to the customers that we take care of every day. There is always something great about getting an apprehension. The dispatchers are very important to our company. I have always been proud of them. I have great supervisors, assistant supervisors and dispatchers who do a heck of a job every day.” Upon reflecting on her 42 year career at Per Mar, Retherford said, “I will miss the people. I enjoy the people that I work with. They have kind of been as much my family as my actual family. I consider myself fortunate because I have actually worked for all three generations of the Duffy family. I truly, truly, enjoy the Duffy family, so it’s been easy to stay.”

Another long-term employee of 21 years, Brad Dietz, has been promoted to Senior Manager of Customer Support. Retherford and Dietz have been working together for months in preparation for her retirement and his new role. As Senior Manager of Customer Support, Dietz’s responsibility is to oversee both Monitoring Centers as well as Customer Care in an effort to leverage their strengths and expand their responsibilities to increase customer satisfaction.

“Brad has been an incredibly valuable contributor to our customer satisfaction for a long time, with experience in both the Monitoring Center and Customer Care,” said Chris Edwards, President of Electronic Security. “He was promoted to lead the care team in the middle of the pandemic and has done an excellent job. We are very excited about him continuing to build on the good work Dory has done over the years.”

Napco Hosted Cell-Based Access Control System Wins ESX Innovation Award 2022

/0 Comments/in /by

NAPCO Security Technologies is pleased to share the news that its  AirAccess® Access Control System, featuring automatic-networking via popular Napco StarLink® Cellular, has been chosen as the winner of the ESX Innovation Award 2022, for “Access Control/ID Systems in Access Control/ID System for Hosted / Managed Access”.  AirAccess speeds creating new hosted access accounts faster, providing RMR from managed-access &  24/7 Central Station monitoring option. With a flat monthly rate, not per door pricing, it’s easy for pros to bid and easy for small & medium-sized businesses (SMBs) to afford.  Cell-/Cloud-Based it automatically makes the network connections, without IT Dept /firewall issues and delays, and features easy  5-Step System Configuration Wizard in its simple cloud-based software. Wireless from the clouds to the doors, choose wireless panel w/Prox Readers &/or wireless PIN/Prox locks. Right-sized for SMBs, the  Airaccess’ Free App with built-in mobile credential, SMS-alerts & lockdown-security controls, checks all the boxes for today’s accounts. Free customizable consumer mailers /statement stuffers are available for multiple vertical markets too.

 

For more on AirAccess Access Control RMR made easy by Napco, ask for the AirAccess Starter Kit (#AA-KIT1A)  at your security distributor or  contact your local Napco Sales Rep, or phone NAPCO HQ at 1.800.645.9445.

AlarMax Distributors Acquires Cassidy Technologies and Expands to 25 Locations Across the U.S.

/0 Comments/in /by

The acquisition of Cassidy Technologies’ branches, in St. Paul, MN and Des Moines, IA, will continue to expand the AlarMax national, U.S. footprint.

Roger Graf, President at AlarMax stated, “We are very happy to welcome Chris Johnson and the Cassidy Team into the AlarMax Family and are excited about our future together.”

Cassidy Technologies customers will now enjoy an expanded product assortment, greater branch inventory levels and AlarMax’s considerable buying power, providing better dealer pricing.

The St. Paul branch is located at 2135 Energy Park Drive, St. Paul, MN and can be reached at 612-333-0646. Chris Johnson is the Branch Manager. The Des Moines branch is located at 1335 NE 50th Ave., Des Moines, IA and can be reached at 515-280-4804.  Wade Cox serves as Branch Manager. Our sales office in New Berlin, WI, can be reached at 262-754-0100. 

Per Mar Security Services has Ranked in SDM’s Top 100 for over 30 years

/0 Comments/in /by

Per Mar Security Services, based in Davenport, IA, is ranked 16 in SDM’s 2022 Top 100 list. This is the 32nd consecutive year that Per Mar has ranked in the SDM 100 Report.

Chris Edwards, President of Per Mar’s Electronic Security Division, said, “The team at Per Mar is excited to again be in the top 20 of SDM’s Top 100 ranking.  We achieved outstanding growth during the past year while also focusing on our customer experience, resulting in outstanding retention.  We look forward to continued success with the release of our Intelligent Video Monitoring offering, and forthcoming access control enhancements to give our customers innovative ways to protect their people, and their property.”

The SDM 100 Report measures consumer dollars gained by security companies in order to present an account of the size of the market captured by the 100 largest residential and non-residential electronic security providers in the United States.

Eagle Eye Networks Releases 2022 Cloud Video Surveillance Report

/0 Comments/in /by

Eagle Eye Networks released its second annual Cloud Video Surveillance Camera Worldwide Statistics report, delivering data and insight into security camera usage and trends globally and regionally.

The report analyzes aggregate data from a sample set of 200,000 cameras and includes more than 150 camera manufacturers. The report covers a wide range of industries including corporate enterprises, retail, restaurant, warehouse, industrial, education, healthcare, hospitality and multifamily dwellings.

Key data includes:

  • Increased adoption of higher resolution cameras, audio-enabled cameras, and regional differences in usage across the Americas, EMEA and APAC
  • Relative level of use of the four most common video analytics
  • Flexibility of true cloud systems to support hundreds of camera types and manufacturers around the world
  • Growth in number of camera manufacturers
  • Preferred video recording location and recording retention duration
  • Regulated industries’ usage of cloud video surveillance

“Organizations moving to cloud-based video surveillance make key deployment decisions across several factors,” said Dean Drako, founder and CEO of Eagle Eye Networks. “We are sharing the most common implementation configurations and trends with a goal to help everyone moving to cloud security camera systems make better decisions.”

To download the report, go here.