The Essentials of Operator Training Elizabeth Lasko, Vice President of Marketing and Communications, CSAA elaborates on the essentials of operator training and central station best practices. Read more at Security Info Watch.
Jefferson Parish (Louisiana) 911 Communication District has announced a change in contact telephone number information. CSAA companies that need to report an alarm for a Police, Fire, or Medical response in unincorporated Jefferson Parish will be affected. Jefferson Parish 911: 504-227-1400 Please discontinue using the numbers 504-349-5322 or 504-349-5317. Note that this telephone number change […]
Steve Shapiro, vice president of industry relations for ADT — a leading provider of home and business security and automation solutions in the U.S. and Canada — has been appointed to the CSAA Board of Directors beginning in October. “Every volunteer organization depends on the participation and contributions of its members. Steve has been heavily […]
In this issue Fall Ops Seminar CSAA Interim Executive CSAA Annual Meeting Wage and Salary Survey Industry News New CSAA Staff Next Legal Virtual Q&A SSI Survey Deadline Free Customer Service E-Book Click Here to Preview
In a message to CSAA members today, President Jay Hauhn announced that Louis T. Fiore, president of L.T. Fiore, Inc., will assume the position of CSAA interim Executive Vice President beginning Wednesday, October 1, following the retirement of Steve Doyle. “The CSAA executive committee and I are thrilled that Lou has agreed to lead CSAA during […]
In this issue Annual Meeting Updates Wage and Salary Survey Fall Operations Seminar SSI Installation Business Survey CSAA News Click Here to Preview
On September 15, retiring CSAA Executive Vice President Steve Doyle was honored at the quarterly meeting of the Alarm Industry Communications Committee in Crystal City, VA. AICC Chair Lou Fiore presented Doyle with a special plaque and thanked him on behalf of the members of AICC for his leadership and contributions over the last two […]
Just announced! Special Session at the 2014 CSAA Annual Meeting Robert A. Rohm, Ph.D. presents “Why Can’t You Be Normal…Like Me!” Dr. Robert A. Rohm is a dynamic inspirational international speaker, best selling author, educational consultant and guest lecturer. He has traveled extensively, inspiring others throughout the world. Dr. Rohm earned his Ph.D. at the University […]
New event just announced! Oregon requires that all central stations that monitor accounts in the state of Oregon have a licensed Executive Manager in addition to a licensed manager/supervisor who directly supervises Oregon certified alarm monitoring operators. The Department of Public Safety Standards and Training will deliver the mandated Private Security Alarm Manager and Alarm Instructor Courses […]
Expansion of Program Supported by Demand from New PSAPs on the System VIENNA, VA (August 28, 2014) — CSAA International, the voice for central station monitoring companies, announced that the Automated Secure Alarm Protocol (ASAP) is ready to move into the next phase of its deployment. To date, the 100 members of CSAA that have […]
