2017: TMA’s Year In Review

holiday card 2017What an eventful year … we started out as the Central Station Alarm Association and finished as The Monitoring Association! We welcomed our first members in our expanded categories and our first Canadian president. Read on for our full recap of 2017. TMA thanks our members for their support and participation! To get more involved with TMA in 2018, contact Celia Besore at membership@tma.us.

January: Bucks County is the first ASAP implementation in the state of Pennsylvania, kicking off a year of significant growth for the service.

March: CSAA becomes The Monitoring Association (TMA).

April: TMA welcomes its first Non-Listed Non-Alarm member, Eyewitness Surveillance, and its first Security Technology Services Provider member, Guardian Alarm of Florida, LLC dba Guardian Hawk Security.

May: Doyle Security goes live with ASAP; Rochester/Monroe County is the first ASAP implementation in New York State.

June: TMA co-hosts the 10th annual Electronic Security Expo (ESX) in Nashville, TN.

June: At ESX, TMA announces the 2017 TMA Excellence Awards winners:

  • Monitoring Center of the Year: Vivint SmartHome
  • Monitoring Center Operator of the Year: Craig Pierce, Safe Systems
  • Monitoring Center Manager of the Year: Keith Godsey, Dynamark
  • Monitoring Center Support Person of the Year: Laura Jacobson, Cooperative Response Center

June: Rochester/Monroe County, NY’s John Merklinger receives the 2017 TMA Public Sector Award for his efforts to bring ASAP to New York State.

July: Dane County is the first ASAP implementation in Wisconsin.

August: TMA welcomes its first Non-Listed Alarm member, Western Alarm Services, Inc.

September: Johnson Controls Building Solutions, North America goes live with ASAP.

October: TMA holds its annual meeting in Scottsdale, AZ, highlighted by increased numbers of new members, first time attendees, and “TMA NextGen” professionals joining long-time attendees.

October: Rapid Response’s Morgan Hertel receives the Stanley C. Lott Award, TMA’s highest honor.

October: Onetel’s Sascha Kylau receives the TMA President’s Award.

October: TMA members at the Annual Meeting donate more than $2000 to the Hurricane Harvey relief effort in support of ASAP partner the Houston Emergency Response Center.

October: Sentinel Alarm’s Ivan Spector becomes TMA’s first Canadian president.

November: TMA releases a new training course for monitoring center operators, created to address the challenges of 21st-century monitoring.

November: Hamilton County/Chattanooga is the first ASAP implementation in Tennessee.

November: “Evolutionary Monitoring,” the TMA Fall Operations Management Seminar, features tours of UL headquarters’ testing laboratories and Walgreens’ Security Operations Center.

December: TMA announces the inaugural “TMA Technology Summit” to be held in March 2018 as part of its strategic goal to assist its members with technology challenges.

December: The number of students who have registered for TMA’s online training since the program’s inception reaches nearly 25,000.

December: 129 companies in 145 locations earned TMA Five Diamond® designation in 2017.



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