The Monitoring Association Logo 2017

Here are the highlights from a most eventful year.
TMA thanks our members for your support and participation!


With an eye to safeguarding the interests of monitoring company customers, TMA begins the NFPA-72 engagement campaign to help ensure monitoring companies can perform the public safety services needed to protect lives and property.





  • At the NFPA Technical Meeting in Las Vegas, NFPA members vote overwhelmingly to accept updated language on fire alarm monitoring. The change to the code would have a direct impact on alarm companies and monitoring stations because it involves where and how fire alarm monitoring is provided to commercial locations.
  • TMA co-hosts the 11th annual Electronic Security Expo (ESX) in Nashville, TN. TMA launched a new membership engagement campaign, “That’s My Association.” Executive Director Jay Hauhn announces his retirement after 3-1/2 years leading the association staff.
  • At ESX, TMA presents the 2018 TMA Excellence Awards winners:
    • Monitoring Center of the Year: Affiliated Monitoring
    • Monitoring Center Operator of the Year: Patricia Fody, Vector Security
    • Monitoring Center Manager of the Year: Carmelo Mosca, Affiliiated Monitoring
    • Monitoring Center Support Person of the Year: Beth Bailey, ADT LLC
  • NMC Receives the inaugural TMA/SSI Monitoring Technology Marvel Award for innovations in monitoring center technology.





  • TMA Standards Committee opens CSV01 for public comment.
  • The TMA Fall Operations Management Seminar, featuring a tour of ADT’s National Accounts Monitoring Center, focuses on leadership and team building in the unique environment of the monitoring center. Attendees represented over 1,098 years of experience in the alarm industry.
  • TMA announces details for a new False Alarm course for public education; an online cybersecurity webinar series, and Level 2 operator training in 2019.


  • The number of students who have registered for TMA’s online training since the program’s inception reaches 28,000.
  • Throughout the year, TMA’s Alarm Industry Communications Committee has followed and acted on issues including copper retirement notice requirements, the Telephone Consumer Protection Action, rural call completion, and others. Complete regulatory action reports appear in each issue of TMA Dispatch.
  • In 2018, 140 member companies earned the prestigious TMA Five Diamond® designation.
  • At year’s end, the ASAP service has been implemented by 44 PSAPs in 14 states. The program remains one of TMA’s most important initiatives, and is considered a “win-win” for public safety and the alarm industry.
  • TMA welcomed 45 new member companies in 2018, setting the stage for a new year of increased activity and engagement.

We look forward to serving our members next year and working together to advance the professional monitoring industry! Please contact us ( with ideas, issues, concerns and questions.