Amazon Technical Evangelist to Highlight TMA Technology Summit
CTOs, CIOs, Technical Directors of Monitoring Centers … Don’t Miss “Monitoring Center 2018: How to Modernize Your Monitoring Center for Omnichannel Customer Engagement”
Don’t let outdated technology hold you back! Elevate your monitoring center, drive better business results and meet customers’ growing expectations by modernizing your facility. Learn about what types of technology (Speech Recognition for QC, text to speech, AI, etc) will help you break down your organizational silos and remove the limitations of legacy infrastructure. Empower your operators to deliver consistent customer experiences at every touchpoint and across all channels within your organization. Take back achievable solutions to update your infrastructure and learn about processes that are vital to support a personalized customer experience.
Join Randall Hunt, Senior Technical Evangelist and Software Engineer at Amazon Web Services in Los Angeles, for this session at TMA’s upcoming Technology Summit. Through his experiences at SpaceX, MongoDB, AWS, and NASA, Hunt has dealt with a wide range of both business and technical issues across many different verticals and has a deep understanding of deploying large scale technical solutions to the cloud.