SIAC: St. Cloud FL Police Reporting 67% Reduction in Dispatches


Frisco, Texas (January 26, 2017) – The city of St. Cloud, Florida and its Police Department were presented with the Security Industry Alarm Coalition’s (SIAC) Director’s Award of Distinction, and the Alarm Association of Florida’s (AAF) Alarm Management Award for its outstanding work in reducing alarm dispatches.

St. Cloud Police Chief Pete Gauntlett was given SIAC’s Award of Distinction for his work on this project, along with the AAF award.

The city reduced its alarm dispatches by 67% in its first 12 months utilizing the model ordinance developed by SIAC and the Florida Police Chiefs Association (FPCA). The awards were given during a recent city council meeting.

The Security Industry Alarm Coalition’s National Law Enforcement Liaison, Glen Mowrey, and AAF representatives worked with the St. Cloud Police Department, city staff and the city attorney’s office on the project.

“Our success in reducing alarm calls allows officers to be more proactive in community policing activities,” said Chief Gauntlett.

Mowrey added, “Utilizing the FPCA Model Ordinance streamlines working with the agency in establishing an alarm management program.”

“In the case of St. Cloud, this positive outcome benefits the police department, the local community and our industry. It demonstrates that well-implemented alarm management practices provide the intended results, fewer dispatches,” said Stan Martin, SIAC Executive Director. “Police are freed to address other calls that may have greater public safety consequences. Customers are happy that they don’t have unnecessary alarm activations. In turn, security companies are in better shape because they can sell improved alarm management practices. The result equals fewer fines to the customer.”




(L-R) SIAC’s Glen Mowrey, AAF’s Bob Neely, Sgt. Denise Roberts, Chief Pete Gauntlett, Mayor Rebecca Borders

About SIAC

SIAC represents one voice for the electronic security industry on alarm management issues, communicating solutions and enhancing relationships with law enforcement. SIAC is comprised of four major North American security associations – Canadian Security Association (CANASA), Security Industry Association (SIA), Central Station Alarm Association (CSAA), and the Electronic Security Association (ESA). For more information, go to ,, or follow us on

–Contributed by James Roth

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