DMP Promotes Sean Cleary

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Digital Monitoring Products (DMP) announces the promotion of Sean Cleary to Executive Director of Strategic Accounts. Cleary began his new role February 20th.

Cleary joined DMP in 2019 as Director of Financial Solutions where he’s served dealers and financial industry customers for nearly four years. In this role, he has created incremental revenue in pull through sales exceeding each year’s goals in the financials vertical and worked with both consumers and integrators to develop a pipeline of future revenue opportunities.

The focus of Cleary’s new position is to lead the sales efforts of vertical markets comprised of government, retail, and banking, along with strategic accounts including ADT Commercial, Convergint Technologies, Johnson Controls and Securitas Technology. Reporting to Cleary will be Pat Tobin, Executive Director Financials, Jamie Brennan, National Account Director for ADT Commercial, Jonathan Patton, National Account Director for Securitas Technology, Jim Hawthorne, Director of Retail Solutions, and Chad Hall, Director of Government Solutions.

Prior to DMP, Cleary led Bank of America’s Security Operations Team where he established, trained, and developed a multi-disciplined organization responsible for the tandem operations of two 24-hour command centers, complex security technology solutions, response and engagement strategies for security and continuity-related events, false alarm mitigations, access control administration, and intrusion alarm response. In this role, he excelled in leadership, strategy, operations and engagement with complex processes and security solutions.

Mark NeSmith, Vice President of Sales at DMP had this to say about Cleary, “Sean is a consummate professional – attentive, knowledgeable, and committed to serving our customers with excellence. I look forward to seeing him step into this new leadership capacity.”

COPS Monitoring Welcomes K9 Assistant to Workforce

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COPS Monitoring is proud to welcome its first K9 assistant to its workforce.

Throughout history from ancient Rome to Europe and China, there has been evidence of canines aiding humans. However, service dogs were not legally recognized by the United States until the Americans with Disabilities Act (ADA) was passed in 1990. Today, there are roughly a half a million service dogs in the United States alone.

While ADA Title I applies to private employers with 15 or more employees, state and local governments, employment agencies, and labor unions, not every work environment is safe or hospitable to a service animal.

“I can’t tell you just how pleased I am that COPS Monitoring is the perfect atmosphere for employees and their service animals,” said COPS’ founder and president Jim McMullen. “I’ll be honest, in our 45 years, it was only recently that we were approached with the idea of accommodating a K9 companion.  There are talented people with service animals that may not know about us, and we are working to change that. We are fortunate that our monitoring centers are the perfect place for people with service animals who are inspired to help others through the work that we do.”

“It’s surprisingly difficult finding companies that have the right atmosphere for service animals,” explained Rebekkah, Kovu’s companion. “Kovu and I feel so fortunate to find a place like COPS Monitoring. We both feel at home here and are proud to be productive members of the team.”

“When he’s working, he’s very vigilant and has his eye on me at all times,” shared Rebekkah. “When he’s off the clock, Kovu is a goofy, fun-loving boy who can usually be found at home playing with his tennis ball.  He also enjoys tagging along at the farm to help keep me in good company,” she concluded.

Though Kovu is considered a service animal, and not a pet, everyone at COPS loves having him around. Studies have also shown that the presence of dogs in the workplace can improve morale and lower stress levels which are both vital to concentrating on critical tasks and an overall healthy workplace environment.

The Monitoring Association Appoints New Government Relations Committee Chair

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The Monitoring Association (TMA) is pleased to announce the recent appointment of James Marcella to the chairmanship of its Government Relations Committee. In this important role, Marcella will lead TMA’s state and local advocacy efforts and often partner with the Alarm Industry Communications Committee (AICC) on legislative initiatives. A longtime TMA member and volunteer contributor, Marcella is currently the director, Industry Associations, for Massachusetts-based Axis Communications.

“James has been a valued member and volunteer within the TMA community for more than a decade. He possesses quite a broad spectrum of knowledge relative to security industry technology, best practices, and business trends, which make him ideally suited for this important role within TMA,” stated Morgan Hertel, president, TMA. “His unique insights into key legislative issues impacting security industry businesses, as well as the state and local legislative process, are especially valuable to the TMA community at this time.”

Learn more about TMA’s Government Relations Committee at http://tma.us/about/our-committees/#toggle-id-11.

YourSix, Acadian Monitoring Services Partner

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TMA members YourSix Inc. and Acadian Monitoring Services are partnering to bring a true device-to-cloud physical security solution to their dealers. Combining the YourSixOS platform with Acadian’s world-class central station team allows their customers and partners to fully benefit from the shift to cloud and video monitoring.

“We’re thrilled to expand our offerings with the help of YourSix to better serve our customers’ needs by providing this leading software-defined visual intelligence platform,” said Acadian Monitoring Services Senior Director Brandon Niles.

Eric Styles, CEO of YourSix, added, “We are excited to arm Acadian Monitoring Services, and their dealers, with a pure cloud Physical Security as a Service solution built for video monitoring.”

Nationally recognized and awarded, Acadian operates fully redundant UL-listed monitoring centers that are in operation 24/7/365, ensuring seamless and continuous monitoring for customers. The centers are staffed by expert alarm and video monitoring analysts. Acadian Monitoring Services is a division of Acadian Ambulance Service, the largest privately owned ambulance company in the nation. With over 50 years of emergency response experience, each of Acadian’s seven divisions is centered on improving the lives of their patients, customers, and employees.

YourSix is an award-winning PSaaS provider founded by veterans, fueled by visionaries, and fixated on security. They equip users to more intelligently safeguard their most important assets, eliminate blind spots, and leverage visual intelligence in operational success.

Now More Real-Time Integration Choices for NAPCO’s Alarm Lock Wireless Trilogy Networx & ArchiTech Access Locks with 3 Leading Security Platforms: Lenel OnGuard 8.0/8.1, Continental Access CA4K Enterprise and AirAccess Cloud/Cell-Based Systems

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NAPCO Security Technologies announced that its increasingly popular Alarm Lock Trilogy Networx® Wireless PIN and Prox Access Locks are newly certified with Lenel Version 8.0/8.1 OnGuard® Integrated Access Control & Video Security Platform. As a Lenel Open Access Alliance Program Partner (OAAP), Alarm Lock Networx Access Lock products (PL, PDL, and DL-Series) were fully tested and certified by Lenel’s Quality Assurance Department for use with OnGuard. With this update, integrators and VARs have a choice of security management platforms, seamlessly integrated with the Company’s award-winning locks, now including Lenel, Continental Enterprise, and new AirAccess Cellular Hosted ACaaS systems, the latter two, from sister divisions of Alarm Lock’s parent company, NAPCO Security Technologies.

Award-winning Alarm Lock Networx, and its customizable counterparts, the designer ArchiTech Series, are the networked wireless versions of Alarm Lock’s Trilogy Series, the #1 selling standalone lock in their class, popular for durability, years of battery life, advanced options, and installation ease. Upgrading to any of these three platforms, from the standard Alarm Lock DL-WINDOWs database software, enables real-time lockdown, global operations, scheduled server-based programming, etc, offering a far more powerful and flexible real-time wireless access control solution within Lenel’s OnGuard Platform, Continental Access’ CA4K Enterprise Security Management Systems or AirAccess Cellular/Cloud-Based Hosted Access System, uniquely featuring easier cell-based networking.

 

Alarm Lock’s Trilogy Networx Series and ArchiTech’s locks, offer businesses and facilities, controlled access, and real-time lockdown security and server-based management, for a few doors or users, to thousands, while creating a commonality of function and ease of use, on any door type, using cylindrical, mortise, narrow stile, and exit trim models. These platform integration options, with Lenel OnGuard 8.0/8.1, Continental Access CA4K Enterprise, and AirAccess Cloud/Cell-Based Systems, offer security- and locking-professionals even more access to the strongest vertical market sectors today, i.e., education, healthcare, government, retail and transportation/airports, etc.

 

For more information or availability, please visit www.alarmlock.com , contact your local Alarm Lock Sales Representative, Distributor, or call the Alarm Lock Division of NAPCO Security Technologies at 1.800.ALA.LOCK. Also, stop by and ask for a demonstration at the ISC West Show in Vegas March 29-31st, NAPCO Security Technologies Booth 12031.

TMA Welcomes Zeus Fire and Security CEO to its Board of Directors

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The Monitoring Association (TMA) is pleased to announce the recent appointment of Scott R. Elkins, CEO, Zeus Fire and Security, to its Board of Directors. An accomplished and highly respected security industry executive, Elkins was appointed by TMA President Morgan Hertel to fill in a vacancy in the Board of Directors.

TMA President Morgan Hertel shared, “Scott brings more than three decades of security industry knowledge and experience to his new role within TMA. He is a passionate leader and is deeply committed to excellence in all aspects of his work. His unique insights to business and technology will assuredly be an asset to our Board and to our membership community as we evolve to meet the changing landscape of our industry.”

“It is an honor to be appointed to the TMA Board of Directors.  I have dedicated my entire professional career to this industry and TMA has been an invaluable resource to me and companies along the way. Every industry needs a strong governing association, and we are so fortunate to have TMA serve that role for the Monitoring Industry,” stated Elkins. “The opportunity to give back is appreciated and one I do not take lightly.  It is a privilege to serve with so many dedicated industry professionals, many of whom who have been long-term friends and colleagues.  I believe that TMA’s best days are ahead of it as we continue to support this amazing industry in these new, challenging, and exciting times.”

Per Mar Security Services Named Top Regional Channel Partner

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Per Mar Security Services was named 2022 Top Regional Channel Partner by Axis Communications. Chris Edwards, president of the electronic security division for Per Mar, accepted the award saying, “We are honored to be recognized by Axis for this award. Video, and specifically live video monitoring, has been increasingly popular with our customers and has been a significant driver of growth for us.”

Axis Communications’ regional and area sales managers selected Per Mar for the award based on the company’s continue growth, revenue, loyal partnership, and drive to offer customers the best and most secure video solutions.

“Axis Communications is proud to recognize Per Mar Security Services of Iowa as our 2022 Top Regional Channel Partner” said Karl Radke, Midwest Business Area Director for Axis Communications. “Per Mar Security Services strives to provide their end customers with the best designs and security solutions available today. Their quality services coupled with their collaborative partnership approach to business puts them at the forefront of our Iowa partners.”

TMA Welcomes Dynamark Monitoring to its ASAP-to-PSAP Service

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The Monitoring Association (TMA) welcomed Dynamark Monitoring, Inc. to its growing list of ASAP-to-PSAP connected monitoring centers – bringing the total number to 29. Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs)/PSAPs.

“Dynamark Monitoring, Inc. is thrilled to go live with TMA’s ASAP-to-PSAP service. The journey, while long, has proven well worth the effort. All our processing times have been reduced, which allows our team to provide quicker and more accurate emergency response to our customers. We look forward to adding more locations with our goal to be online with every city across the nation where ASAP-to-PSAP is available. Many thanks to the TMA staff, Bill Hobgood, and our own Donia Cook for their hard work,” said J. Keith Godsey, COO, Dynamark Monitoring, Inc.

Pam Petrow, chair, TMA ASAP-to-PSAP Committee, remarked, “With the addition of new companies like Dynamark Monitoring, Inc. that demonstrate a commitment to excellence in the protection of life and property, our list of ASAP-to-PSAP connected monitoring centers continues to grow. In tandem, TMA’s ability to offer this leading-edge service across the U.S. expands as well.”

Based in Hagerstown, MD, Dynamark Monitoring, Inc. is a UL, FM, TMA Five Diamond Monitoring Center serving over 1,000 dealers throughout the U.S. Its technologically advanced platform, which includes its award-winning Instant Connect Response Platform, enables the company to exceed established industry standards in alarm delivery speed and reliability when seconds count.

Learn more about TMA’s ASAP-to-PSAP service at www.tma.us/asap/.

Johnson Controls Collaborates with Cobalt Robotics Robot Guards

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Cobalt Robotics, a machine-learning company that automates repetitive manual security and facility tasks with autonomous robots, has announced a new collaboration with Johnson Controls. Johnson Controls C•CURE 9000 access control and event management system is now integrated with Cobalt’s remote robot guard service which includes AI robotics, machine-learning software and human oversight.

With this integration, Cobalt robot guards listen for alarms and are automatically dispatched to the location in real-time after an alarm is triggered. The robots will escalate the incident in the C•CURE 9000 system, stand guard and provide situational awareness until the issue is resolved. Cobalt robots can also escalate incidents to C•CURE 9000 if an anomaly is detected such as a door held open (DHO) alarm and escalate the incident to a GSOC operator if human support is required. At the end of the event, Cobalt provides a complete paper/digital trail, including images, live video, timestamps, response time and resolution for each incident.

“We are excited about this collaboration, as businesses now can take advantage of both the C•CURE access control system and Cobalt’s AI-powered robotics,” said Mike LeBlanc, President and COO of Cobalt Robotics. “As companies turn to technology to secure their facilities and keep employees safe, the integrated Johnson Controls and Cobalt solution can automate responses to major security incidents from breaches and break ins to risks like open doors. With businesses struggling to find security guards and keep costs under control, this integrated system is the way to automate alarm response at a substantially reduced cost.”

“For many of our customers, hiring expensive security guards during a difficult labor shortage is not an option,” said Rick Focke, Director of Product Management, Enterprise Access Control, Johnson Controls. “With this integration, companies can get an all-in-one security solution from alarms to robots to keep their building secure and employees safe. The security workflow between our alarms and Cobalt’s robots is seamless, and all reports are automatically created and tracked so companies can make facility improvements over time. Dispatching AI robots from state-of the-art security alarms is going to be the future of securing buildings in a much smarter, more cost-efficient way.”

Cobalt is propelling the use of robot guards among modern enterprises as companies look to new AI-based innovations to automate security and improve safety.

American Alarm Grows Massachusetts Footprint with Malfy Alarm Acquisition

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American Alarm and Communications, based in Arlington, Mass., completed the acquisition of Malfy Alarm of Falmouth, Mass. , a provider of life-safety and security systems serving some 700 customers, both residential and commercial.

Malfy Alarm Founders Sarah and Philip Malfy will remain with American Alarm full-time to continue to serve and grow the company’s combined customer base across Cape Cod.

Alarm system monitoring for Malfy Alarm customers will be handled by American Alarm’s company-owned and operated UL Listed and TMA Five Diamond-certified security monitoring center, located at the company’s headquarters.

“We started Malfy Alarm in 2011, working out of our house, because we are native Cape Codders who love this area and we wanted to create a sustainable means for our family to remain here, year-round,” Sarah Malfy said. “Malfy Alarm grew steadily, even faster than we expected. Now with so many customers relying on us, the time has come to join a bigger team, with more resources to serve customers. American Alarm was the right fit.”

“Cape Cod is a special part of New England and we remain committed to providing our customers there with the highest levels of security and life-safety systems,” said Wells Sampson, president and co-owner of American Alarm. “As we grow strategically in New England, we are essentially a collection of local family businesses uniting together to protect families and businesses in the communities we serve.”