TMA released its latest Wage & Comp Survey—the purpose of which is to provide monitoring and security services companies with salary and benefits information to guide hiring and compensation decisions. The Survey was created in partnership with TRG Associates, Inc., a consulting firm that specializes in the security alarm industry. Participation in the Survey was […]
In its on-going effort to reduce the occurrence and impact of false dispatches, TMA has released the latest revision of its ANSI-accredited standard, TMA CS-V-01-2020 (Version August 01, 2020). This standard takes alarm verification and confirmation to its next level by defining multiple-attempt confirmation, biometric, audio and video confirmation. The standard is now available for […]
Our 2020 Monitoring Center of the Year demonstrates excellence across all aspects of its business. Learn more in the upcoming issue of TMA Dispatch. See other top 2020 Excellence Award winners.
The TMA family mourns the loss of a great man, Robert “Bob” Bitton, Supreme Security Systems. Loved and respected by many, he dedicated much of his time over four decades to the advancement of TMA’s mission, its members, and others industry-wide. He served as president of TMA (then CSAA) from 1987-1989, and continued to serve […]
The Galveston County Sheriff’s Office (GCSO) is the 72nd Emergency Communications Center (ECC) in the United States to implement the (ASAP) and the 10th ECC in the state of Texas to implement ASAP. The GCSO went live with Vector Security and Rapid Response, at 8am CDT on Wednesday, July 22nd followed by Security Central, Guardian […]
The Monitoring Association (TMA), as an American National Standards Institute (ANSI) accredited Standards Development Organization (SDO), is seeking interested individuals to participate on the committee that will create a proposed new standard, currently designated as TMA-AVS-01. From the ANSI Project Initiation Notification System: Abstract of Project: The increasing use of data by Public Safety has […]
The Board of Directors of The Monitoring Association (TMA) today announced their decision to transition the organization’s 2020 Annual Meeting and Ops-Tech (formerly known as Fall Operations Management Seminar and Technology Summit) from face-to-face to virtual meetings. The dramatic increase in the spread of COVID-19 in recent weeks raised great concern for the wellbeing of […]
Did you know that you can access all of TMA’s past educational webinars and Virtual Product Reviews (VPRs) for FREE 24/7? It’s a great time to browse our archives for some valuable content. (Member login required for webinar download.) Webinars | VPRs
Take a closer look at TMA’s Level 1 and Level 2 (NEW!) training programs – known as the gold standard in operator training. Make them a part of your center’s employee training plan.
The Harrisonburg-Rockingham Emergency Communications Center (HRECC) went live with Vector Security and Rapid Response, on Monday, June 29th followed by Security Central, Affiliated Monitoring, Tyco (Johnson Controls), Guardian Protection, Vivint, the National Monitoring Center, Brinks Home Security, Protection One, Richmond Alarm, and ADT.
