TMA Welcomes Texas PSAP

The Galveston County Sheriff’s Office (GCSO) is the 72nd Emergency Communications Center (ECC) in the United States to implement the (ASAP) and the 10th ECC in the state of Texas to implement ASAP. The GCSO went live with Vector Security and Rapid Response, at 8am CDT on Wednesday, July 22nd followed by Security Central, Guardian Protection, Tyco (Johnson Controls), the National Monitoring Center, AT&T Digital Life, Vivint, Affiliated Monitoring, and Protection One.  Alert 360 and ADT are scheduled to go live with the GCSO within the next 2-3 weeks. 

“The implementation of ASAP to PSAP within the Galveston County Sheriff’s Office ECC is anticipated to provide improved efficiency, accuracy and expedition responding to Police, Fire and EMS alarm calls.  This includes business and residential alarm calls within the unincorporated communities of Galveston County, the City of Hitchcock, the City of Clear Lake Shores, the Village of Tiki Island and the City of Bayou Vista”, said Lt. Margo Ihde, Division Commander of Communications. “The Sheriff’s Office is enthusiastic about this advancement to better serve our community; increasing our ability to assist in saving lives and protecting property by decreasing the amount of time it takes to dispatch and subsequently respond to in progress alarm calls.” 

Learn more about ASAP-to-PSAP.