Attendees of the Alarm Industry Communications Committee’s quarterly meeting on September 17 in Washington, DC, had the opportunity to sit down with Senator Roy Blunt (R-MO) for a wide-ranging discussion of some of the most pressing issues facing both the alarm industry and the country. Senator Blunt stressed the importance of security, both at the individual […]
Automated Secure Alarm Protocol Now Available to PSAPs around the Country VIENNA, VA (September 16, 2015) — ADT Security Services, ranked as the largest central station in the nation, went live with ASAP® in the city of Richmond, VA on August 25. CSAA executives cheered the news as ADT’s adoption will cause a surge in […]
CSAA is saddened by the news that former AICC Chair Jerry O’Brien died August 30 from a heart attack while in Tampa, Florida. “I assumed the role of chair of AICC from Jerry some 21 years ago,” said current AICC chair, and past CSAA president Lou Fiore. “He was a communications expert and worked in […]
Demand for the unique education and networking opportunities at the CSAA 2015 Annual Meeting is so high that more than a month in advance, our hotel block at the Fairmont Mission Inn & Spa is completely sold out. If you haven’t already registered for the meeting, please make sure to confirm alternative accommodations before registering. […]
The ESX planning team met in Fort Worth, TX August 23-25 to start finalizing the details of the 2016 show, which will be held at the Fort Worth Convention Center June 8-10. Be sure to save the dates so you can attend the security industry’s premiere education, networking, and tradeshow event! ESX is co-presented by […]
Automated Secure Alarm Protocol Now Available to PSAPs around the Country VIENNA, VA (August 27, 2015) — ADT Security Services, ranked as the largest central station in the nation, went live with ASAP® in the city of Richmond, VA on August 25. The news was met with cheers from security industry leaders who noted that […]
Louis Fiore, chair of the Alarm Industry Communications Committee (AICC), is asking for your participation in its survey on the Issue of Dropped Signals. AICC has launched an industry-wide survey on the issue of dropped signals involving Digital Alarm Communications Transmitters (DACT). The survey aims to collect information on how the telecom network’s move towards Internet […]
CSAA is pleased to announce that Mark McCall, IT Director at Lake Norman Security Patrol, Security Central/AlarmSouth, is the new co-chair of the CSAA Contract Monitoring Council. He joins current co-chair Morgan Hertel, Vice President of Operations at Rapid Response Monitoring. This important council examines and helps to address the evolving needs of CSAA contract monitoring members by […]
There has been a schedule change at the upcoming CSAA Annual Meeting. CSAA leaders would like to hold several important committee meetings on Saturday, October 10, in addition to our next Voice of the Customer (VoC) meeting. The meetings will take place on Saturday, October 10, from 9:00 a.m.-12 noon, the first morning of our […]
On July 10, the FCC clarified its Telecommunications Consumer Protection Act (TCPA) rules regarding robocalling. The Declaratory Ruling is effective upon issuance, so to the extent that it impacts any practices currently being followed by alarm companies, they should adjust those practices immediately. To summarize, the following rulings should be observed by alarm companies: Text messages […]
