Arlington County, VA Goes Live with ASAP-to-PSAP
The Arlington County VA Emergency Communications Center (ECC) is the 65th ECC in the United States to implement ASAP and the 12th ECC in the Commonwealth of Virginia to implement ASAP.
Arlington County went live on Wednesday, February 12th at 9am EST simultaneously with Rapid Response and Vector Security, then followed by Security Central, Affiliated Monitoring, Alert 360, Richmond Alarm, the National Monitoring Center, Tyco (Johnson Controls), Vivint, Guardian Protection, AT&T Digital Life, and Brinks Home Security. ADT is scheduled to go-live with Arlington on February 18th.
“In emergency situations seconds count. The availability of call-takers to answer phones, dispatchers to give and receive critical information over non-congested radio airwaves, and responders to receive key information in the timeliest manner is paramount. It is imperative that emergency communications centers leverage every possible tool to ensure that information that can save lives and property is received and communicated in the most efficient manner possible. With the implementation of ASAP, the Arlington County Emergency Communications Center has taken a significant step forward in maximizing technology to ensure the best possible customer service for our constituents and providing the best and most current information to our responders. We are thrilled to be part of the growing community of ASAP users.” – Dave Mulholland, Administrator, Arlington County Emergency Communications Center.
Learn more about TMA’s ASAP-to-PSAP program.