Tag Archive for: Doyle Security

TMA to Welcome Board Members from Kimberlite, Doyle, and Acadian in October

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At the June 19, 2018 General Membership meeting in Nashville at ESX, TMA members voted to add three accomplished industry members to the TMA Board of Directors. These three professionals will officially join the Board following the close of the 2018 Annual Meeting on October 17. The Board members-elect are:

  • Brandon Niles, Acadian Monitoring Services
  • Joey Rao-Russell, Kimberlite Corporation
  • Kevin Stone, Doyle Security

Brandon Niles  Joey Rao-Russell Headshot  Kevin Stone
From left: Niles, Rao-Russell, Stone

Brandon Niles, Director of Operations for Acadian Monitoring Services, has been with the company since 2010, when he was originally hired as legal counsel. He is responsible for the management of all departments and the strategic development of key partnerships inside and outside of the security industry. He is the license holder for Acadian in a number of states and was instrumental in helping Acadian significantly grow a number of the non-traditional monitoring services that it currently offers.

Acadian is an employee-owned monitoring company with three UL-listed, redundant central stations, each of which has earned the coveted “Five Diamond” designation trm TMA. Acadian has offices in Louisiana, Illinois and Texas; its parent company is Acadian Ambulance Service, which is the world’s largest privately-owned ambulance company.

Niles stated that he is “joining the board in hopes of being a voice for the small- to mid-size monitoring company.” He plans to be involved with the Education Committee, Video Committee, and Contract Monitoring Council as they work on initiatives that benefit all members of The Monitoring Association.

Joey Rao-Russell, President and CEO of Kimberlite Corporation, serves as chair of the Law Enforcement subcommittee of TMA’s Public Safety Liaison Committee. She has worked in the security industry for 16 years, working in all aspects of the business including operations and sales up to her current position as the President and CEO of Kimberlite, the world’s largest independent Sonitrol franchisee. Based in Fresno, California,  Kimberlite has consistently been ranked in the SDM Top 100 companies and integrators for the last 15 years and operates an award-winning central station specializing in audio- and video-verified security solutions. Rao-Russell currently serves as Past President of the Sonitrol National Dealers Association and President of PPVAR.

Kevin J. Stone, CPP, Chief Operating Officer & Executive Vice President for Doyle Security Systems, Inc., is a 29-year veteran of the industry.  He has responsibility for Sales, Installation and Service for Doyle Security’s five branches in Albany, Buffalo, Rochester, Syracuse and Erie, Pennsylvania. In addition, he is responsible for the Doyle Medical Monitoring division and the Locksmith and Safe division. During this time, The Monitoring Association awarded the Central Station of the Year to Doyle Security. Doyle Security has been recognized as the SDM Dealer of the Year, won an award for Marketplace Excellence from the Better Business Bureau and was recognized for Superior Business Ethics by the Rochester Area Business Ethics Foundation. Doyle Security ranks 41st on the 2018 SDM Top 100 list.

Stone currently sits on the Advisory Board of the American Cancer Society and Rochester Area Crime Stoppers. He is past President, a Paul Harris Fellow and Rotarian of the Year of the Akron Newstead Rotary Club and is past Chairman of the Western New York Chapter of American Society for Industrial Security (ASIS). “I am excited to join the board and I’m looking forward to helping to further advance the mission and goals of the TMA,” said Stone.

 

Doyle Security Goes Live with ASAP; First Implementation in New York State

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ASAP-Concept1DDoyle Security Systems, in cooperation with the Monroe County Emergency Communications Department, has become the first company in New York State to implement the Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP) alarm response program. Doyle is the latest monitoring company to go live with ASAP.

The connection in New York State is the culmination of a long process of alarm company outreach to PSAPs. According to Bill Hobgood, nationally recognized ASAP program expert and a public safety IT project manager for the City of Richmond, VA, “The Doyle Security Systems and the city of Rochester / Monroe County ASAP implementation represents another major milestone in this project. New York State is the eighth state, plus the District of Columbia to join the program. This achievement became a reality by continued assertiveness by staff at Doyle Security and the Monroe County Emergency Communications Department.”

He continued,”Congratulations to Doyle Security, the Monroe County NY 9-1-1 PSAP, and especially John Merklinger, the Monroe County PSAP Director who lobbied the state of New York to bring ASAP to fruition. The way has been paved for other New York 9-1-1 PSAPs to join the program.” Read more in SSI’s report.

 

Monitoring Company Outreach Spurs New York State toward ASAP Deployment

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ASAP-Concept1DRecent advancements towards ASAP deployment in New York demonstrate what can be achieved when monitoring companies engage in outreach to PSAPs.  The April issue of “eJusticeNY,” the newsletter of the New York State Division of Criminal Justice Services, reports that ASAP is coming soon to New York:

“The state Office of Information Technology Services is working on developing the Automated Secure Alarm Protocol system for state law enforcement agencies that are dispatched using a computer-aided dispatch system. The system is a data exchange between alarm monitoring companies and 9-1-1 PSAP call centers that will replace telephone calls, promote better communication and decrease processing and response times to alarm related calls for service. As the project progresses, information will be distributed on how agencies can help get this innovative technology operational. The following alarm monitoring companies participate in this system and more are being added every month: ADS Nashville, Affiliated, Central Security Group, Diebold, Monitronics, Rapid Response, Safeguard Security, United Central Control, Vivint, ADT, American Alarm, CMS, Guardian Protection, Protection 1, RFI, Stanley, and Vector.”

This is a major step forward! A state communications system issue had been identified early in ASAP’s development as a major obstacle to ASAP deployment in New York. Doyle Security associates Ernie Coles, Kevin Stone and John Doyle, along with Lowitt Alarm and others, were undeterred by the technology challenge. They initiated an outreach program that simultaneously engaged the majority of the state PSAPs through the state’s 9-1-1 association. Once the association understood the program’s value to PSAPs, the association successfully lobbied state CJIS leadership to make ASAP compatibility a reality.

CSAA is pleased to report this exciting news to our members that monitor accounts in New York State. If your company is not yet ASAP-active, or you would like to participate in ASAP outreach efforts, please contact asap@csaaintl.org.

Read the complete issue of eJusticeNY.