COPS Monitoring Launches ASAP to Improve Emergency Response and Reduce False Alarms

COPS Monitoring, a leading provider of professional monitoring services in North America, proudly announces the official launch of ASAP (Automated Secure Alarm Protocol) across its network of UL-listed monitoring stations. This advanced technology enables the direct electronic transmission of alarm data to public safety answering points (PSAPs), significantly enhancing response times and accuracy.

ASAP eliminates the need for traditional phone calls to 911 centers by securely transmitting crucial alarm information, such as the type of emergency, address, and contact details, instantly and precisely. This streamlined communication accelerates dispatching public safety agencies, improves accuracy, reduces call volume at 911 centers, and minimizes the potential for miscommunication. Moreover, it enables real-time status updates between COPS and participating PSAPs, promoting enhanced collaboration between monitoring professionals and first responders.

COPS Monitoring has been a charter member and early supporter of the ASAP initiative, which was developed through a cooperative effort between The Monitoring Association (TMA) and the Association of Public-Safety Communications Officials (APCO) International. This longstanding commitment to automation and industry collaboration has played a vital role in shaping the development and success of the protocol and today marks a significant milestone in making that vision a reality.

ASAP is currently deployed in more than 150 cities across the United States, with new locations added regularly as municipalities adopt and modernize their emergency communication solutions and processes. COPS Monitoring remains actively engaged in supporting and expanding the protocol’s adoption nationwide.

Looking ahead, COPS Monitoring’s current integration with ASAP proactively lays the groundwork for future enhancements, including the secure transmission of video, audio, photos, sensor metadata, and other contextual data, all designed to improve situational awareness further and equip first responders with more actionable intelligence.

With the introduction of ASAP, COPS Monitoring continues its commitment to adopt technologies that elevate professional alarm monitoring and improve outcomes for all stakeholders. “Our launch of ASAP represents another significant investment in technology and public safety,” said Jim McMullen, President of COPS Monitoring. “By enhancing response times and the accuracy of emergency dispatches, we are not only helping to protect lives and property but also supporting the evolving needs of our dealers, their customers, and the first responders who serve our communities. We are proud to be part of this critical innovation.”

Contact David Smith at (954) 545-5708 or dsmith@copsmonitoring.com for more information.