TMA Welcomes Two Texas ECCs to it’s ASAP-to-PSAP Service

TMA’s ASAP-to-PSAP Service welcomed two new ECCs within this month – both in Texas. With these new additions, 113 ECCs are now live with TMA’s ASAP-to-PSAP.

Fort Worth, TX

The Fort Worth TX Emergency Communications Center (ECC) is the 112th public safety communications center in the United States and the 13th agency in the state of Texas to implement the Automated Secure Alarm Protocol (ASAP).  The Fort Worth ECC went live the week of August 15th, 2022, with: Vector Security, Rapid Response Monitoring, Security Central, Stanley Security, Securitas, Tyco (Johnson Controls), Guardian Protection, Brinks Home Security, Affiliated Monitoring, Vivint, Alert 360, United Central Control, Protection One and the National Monitoring Center. ADT will go-live with Fort Worth in the near future.

The Fort Worth TX ASAP implementation was managed by Bill Hobgood.

Irving, TX

The Irving PD, TX Emergency Communications Center (ECC) is the 113th public safety communications center in the United States and the 14th agency in the state of Texas to implement the Automated Secure Alarm Protocol (ASAP).  Irving PD ECC went live on Tuesday and Wednesday, August 16th & 17th, 2022, with: Rapid Response Monitoring, Alert 360, Stanley Security, Securitas, Guardian Protection, Protection One, Vector Security, Tyco (Johnson Controls), United Central Control, Vivint, Security Central, Brinks Home Security, National Monitoring Center and Affiliated Monitoring.  Allstate Security and ADT will go-live in the near future.

The Irving TX PD ASAP implementation was managed by Dianne Flanagan.

Halloween Comes to Marco Island!

Be prepared for a spooktacular night on Monday, October 31st when Halloween comes to Marco Island with TMA’s most fun theme night event – Full Moon Black Sea. Enjoy cocktails with fellow attendees followed by a vast Gulf Coast Food Festival Buffet, all in a festive Halloween setting on Palm’s Beach.

Once the sun has set, the full moon has risen and the sea has turned black as ink, the party will move indoors for drinks, desserts and coffee in a haunted setting where the ghosts of Marco Island’s past will party among you on this All Hallows’ Eve.  Enjoy a drink and let the spirits move you as you dance to the sounds of the high-energy, 8-piece, Brett Foreman Band, who have become a household name at venues throughout the state of Florida. This is sure to be a fun and memorable experience that will be the talk of the Tuesday morning breakfasts.

Don’t forget a costume!  Reveal your creative inner self. Will your costume be: fun, daring, spooky, historic, evil, or out-of-this-world?

Two $100 gift certificates will be awarded to the best costumed attendees as chosen by a secret panel of peer judges.

For complete details on TMA’s 2022 Annual Meeting, go to

Hillenburg Assumes New Role at DMP

Mark Hillenburg has started in a new position as Vice President of Industry Relations at Digital Monitoring Products. In this new role, he’ll be working more closely with many of our dealers, friends, and industry partners.

Hillenburg is the co-chair of TMA’s Associate Member Council.

SimpliSafe®, Inc. Chief Architect to Keynote TMA’s 2022 OPSTech

TMA is pleased to announce Rob Raisch, Chief Architect, Monitoring Integration, SimpliSafe, Inc., will deliver the keynote address for the Technology track of TMA’s 2022 OPSTech on Thurs., September 15th at 9:00AM ET. He will discuss emerging trends in the market including general best practices and some of the work SimpliSafe has been doing in the area.

“The primary goal of TMA’s OPSTech meeting is to provide frontline monitoring center professionals with proven and actionable information, insights, and strategies, to take their monitoring centers to new levels of efficiency and effectiveness,” stated TMA President Morgan Hertel. “There is no question that SimpliSafe has demonstrated remarkable innovation and introduced a whole new model for home security protection. I am confident Mr. Raisch’s comments will both inspire and empower our attendees to rethink their approach to business and leverage new market opportunities.”

Go to for detailed meeting information, including program agenda, hotel reservations, and registration. The early-bird registration discount has been extended to Aug. 15th for TMA members-only.

Warehime Promoted to VP, National Accounts for NAPCO

Napco Security Technologies, Inc, is pleased to announce that long-time employee, Duane Warehime  has been promoted to VP, National Accounts for Napco Security Technologies. In his new role, he will be responsible for the development, management, service and support of new and existing national accounts, reporting to the Senior Vice President of Sales, Stephen Spinelli. Duane has already demonstrated expertise in this area, developing mutually beneficial relationships with some of the largest security companies in the industry, tapping his wealth of industry experience, and utilizing strategic thinking, strong leadership, planning and execution abilities.

Stephen Spinelli, SVP of Sales for all divisions of Napco Security Technologies said, ”We look forward to growing this segment of our business, as the natural next-step in the Company’s successful expansion; and Duane has proven the ideal choice for this new role, working to attain key goals, metrics and strategic partnerships established together with senior leadership.”

Additionally, following this move, Napco Regional Sales Managers, for all security territories in North America, will now be led by Dave Sheffey, SVP, Napco Sales, an equally accomplished manager, industry icon and driver of Napco security sales and distribution channels.

Duane Warehime, based in New Jersey, can be reached at 631-786-5069, email

Rapid Response announces Peter Kirk as Vice President of Software Engineering

Jeffrey Atkins, President of Rapid Response Monitoring Services, Inc., announced the return of Peter Kirk to Rapid Response as Vice President of Software Engineering. During his initial seven-year career with the company, Peter held various roles within the Programming department. He worked on several key projects including the company’s migration from the outdated and inefficient PICK/jBASE based alarm processing software to the robust SQL/Linux based stagesTM monitoring platform and the launch of the original RapidMobile app. Peter left Rapid Response in 2014 to start his own business. For the past eight years, he owned a successful consulting company with a focus on system architecture and design, as well as a broad spectrum of development projects and codebases. Several of Peter’s engagements were in the alarm industry, and he earned a positive reputation based on the quality of work and innovative design. “It is a testament to all employees of Rapid Response that have helped us build a world-class organization to have a former employee return to our company,” said Atkins.

As the Vice President of Software Engineering, Peter will oversee the software development, architecture, data management, and stages teams within Technical Services. He will also play a critical role in the continued development of customer applications such as Rapid Response’s secure web portal, RapidWeb, the latest generation of the RapidMobile app, and more.

Peter graduated from Villanova University in 2003 with a bachelor’s degree in Computer Engineering and brings nearly 20 years of experience to #TeamRapid.